Le client n'a pas laissé de commentaire.
Tenesha F
Customer Reviews for Western Parking
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The equipment I reserved was not available and it took 40 minutes to get this changed and I had to use a smaller truck. The telephone support was excellent once connected, but the wait was 20-25 minutes.
Daniel WTruck was very dirty and also had bugs in it very disgusting
Saliha KEverything was outstanding, only one small complaint I have, the window washer fluid was empty, and the window was dirty, so a little bit annoying, other than that, I love U-haul.
Razvan Brelatively easy mobile pickup location, and thus i assume relatively easy drop off location as well
Ronald Wkeys were not in lock box,I was on sifter 40 minutes before someone could help me get the keys. The truck had fumes in the gas tank, barely made it to gas station, left front tire was nearly flat .
Vladan TThe app was slow and it was constantly crashing - I don't mind a DIY return but the app needs to function easily. It wouldn't accept horizontal photos, but didn't say vertical photos only, so it too me awhile to figure out.
KATHERINE VThere were no personal but it won’t let me choose not applicable.
Jason BThis whole U-Haul experience was horrible and unprofessional. Didn't end up picking up my truck until over an HOUR after my reservation on top of having to switch locations because the original one I confirmed the day before suddenly didn't have a truck. This threw a wrench in all other plans I had for moving as elevators have to be reserved etc. I will NEVER use U-Haul again- horrible customer service as well.
Lauren W