The uhaul employee I made contact with upon drop off was quite rude. He implied I did not follow the directions for return location, when in reality the return instructions were unclear. Rather than explaining this he was condescending and patronizing.ANTHONY S.
Customer Reviews for Westpointe Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Yukon, OK 73099
(Reno & Mustang Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 1h pm
- Ven : 8h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 9h am à 1h pm
Heures d'ouverture spéciales
- 5/30/2022: 8h00 am à 12h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
we rent trailers frequently for work. chip and his crew always go above and beyond what is normally expected to get us what we need to complete our tasks.David B.
Le client n'a pas laissé de commentaire.Gary B.
Customer service was excellent I have used this location a couple of times now and both times nothing but great!!!DIANE D.
Le client n'a pas laissé de commentaire.Amanda C.
Le client n'a pas laissé de commentaire.Mandy B.
Returning truck by email was a problem had to call customer service to check it back they said it showed it didn't come so I didn't get my 20 credit I been having computer issues but not right since I had already dropped key back in the box people were very nice that work thereSherry S.
The truck was nearly undrivable. Steering so loose and alignment way off. Had we not been in a crunch we would have drove it right back.Mahmoud T.
Le client n'a pas laissé de commentaire.Jacob G.
I always have an outstanding customer service experience at this location. They are a great team and provide a valuable service to our community.James F.
Everything was very easy from making the reservation, to picking up the equipment and returning the equipment. Great customer service too!Kevin S.
Chip was very rude when I needed truck an extra day. Both trucks I've rented in the past were turds. Steering was horrible and check engine lights on and trash in cab.ROBERT R.
very nice people to deal with.Thomas N.
Le client n'a pas laissé de commentaire.Stephen W.
Le client n'a pas laissé de commentaire.Brennan H.
Le client n'a pas laissé de commentaire.lidia R.
Le client n'a pas laissé de commentaire.Douglas K.
Le client n'a pas laissé de commentaire.Lawrence S.
Le client n'a pas laissé de commentaire.Nicholas H.
This is the best and friendliest location in the city!!Debbie H.
Le client n'a pas laissé de commentaire.Luis B.
Very friendly!! Thank you!!!ROBERT B.
Le client n'a pas laissé de commentaire.Toby S.
Le client n'a pas laissé de commentaire.Andrea D.
Le client n'a pas laissé de commentaire.BrendaCherise F.
Le client n'a pas laissé de commentaire.Bryan W.
I asked for and needed a 5x8 trailer. The trailer I got was marked 5x9. The inner dimension was 4 ft 5 inches. I also specifically said I needed a minimum width inside the trailer of 5 ft 2 inches. While inwas able to move what I needed it cost me extra time and fuel.MICHAEL S.
Everything ran smooth in the pickup and drop offCHAD P.
Le client n'a pas laissé de commentaire.Barry S.
Great Service.Rob E.
Just keep providing the same outstanding service you always have. Thanks for being an important part of our community.JAMES F.
Le client n'a pas laissé de commentaire.JACK B.
When I tried to drop off the truck at designated location I tried to enter the miles. Since the mileage was entered wrong at pickup ( 86 000 miles instead of 83000 miles ) the app said it was wrong . So I went first thing the next morning to different location to drop it off and the guy was rude beyond belief! He told me I was at wrong location, which I tried explaining why, then accused me of resetting the mileage or running it back . I told him that the rep from pickup entered the mileage, but yes I signed off on it . After a couple phone calls he placed my receipt on counter and said here you go . Thankfully he didn't charge me for dropping off there nor extra miles ( I didn't take side trip strictly from pickup to my house to new house to drop off). But he should not deal with customers!!!Bryon G.
Not a thing! We loved our whole experience. Team awesome, truck Awesome, and a great team mascot!Connie G.
Le client n'a pas laissé de commentaire.Melissa L.
Excellent experience, very professional staff. Thank you for meeting my needs.Dawn F.
Le client n'a pas laissé de commentaire.Tricia P.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Rodney L.
Le client n'a pas laissé de commentaire.Rebecca S.
Le client n'a pas laissé de commentaire.Stephanie B.
The lady at the desk was very rude. And doing the online checking/out was awful.Rosemarie P.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.CARLTON T.
Le client n'a pas laissé de commentaire.James S.
Excellent customer service.Gregory P.
Le client n'a pas laissé de commentaire.Malcolm J.
The only reason it was a 4 and not 5 was because the man who answered the phone earlier in the week was a bit rude and seemed put out about answering a couple of questions.RENEE S.
I was very pleased with the decision of moving my belongings to Westpoint Storage. From the moment we went to look and meet the people. Chip, you and your team are fantastic and so friendly, treating us as family and taking care of our belongings. Not once did I worry about the Storage because you were on top of it even if the storms came through I could always expect a email. Thanks so much for the friendliness, chattering with us, and always being there. If ever I should need Storage again, it will be there!! Thanks again, Rocky and YvetteYVETTE OR ROCKY C. | Expérience générale
Nothing. Great customer service and made great suggestion on what equipment would be best for what I was hauling. Quick and easy drop off and pickup.james N.
Le client n'a pas laissé de commentaire.Rebecca P.
Le client n'a pas laissé de commentaire.Kelli N.
No one seemed to be on duty when the truck was returned on Sunday afternoon.Steve S.
Very personable. Treated me like familyBrian W.
You have incredible people representing your company. Thanks for caring about your community.Michael K.
Pricing is bad.Steven S.
Le client n'a pas laissé de commentaire.Greg T.
I have worked with this location twice and they are friendly and very helpful. They made dropping off the truck effortless.Ginny C.
Le client n'a pas laissé de commentaire.Darlene H.
Friendly Atmosphere and ServiceThomas G.
Le client n'a pas laissé de commentaire.PATRICK P.
Le client n'a pas laissé de commentaire.LAURA L.
Le client n'a pas laissé de commentaire.WILLIE G.
Staff was amazing!LUKE M.
Chip and his daughters have been lovely with helping facilitate this transition in my life.christopher h. | Expérience générale
Le client n'a pas laissé de commentaire.Mike H.
Le client n'a pas laissé de commentaire.BLAKE D.
The lady in the office was very niceADREANNE R.
The drop off area needs to be widened to accommodate more vehicles.Kevin J.
Le client n'a pas laissé de commentaire.Rheid S.
We have rented a few storages and Uhauls from them over the past 5 years - always been easy, fast and affordable! The staff is always helpful and friendly. I usually find myself sitting in the office an extra 5-10 minutes just to chat with them! This is our go to for storage and Uhauls!!Janya P. | Expérience générale
Le client n'a pas laissé de commentaire.Josue M.
Le client n'a pas laissé de commentaire.KIRK S.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.RICHARD B.
The business owner is super cool and professional I will always take my business to him.ZACHARY G.
Le client n'a pas laissé de commentaire.Tyler W.
Le client n'a pas laissé de commentaire.Kirk S.
Le client n'a pas laissé de commentaire.David W.
The steering on the truck was way off. There was too much play in the steering which affected the way it handled and drove. Very dangerous. The app pick up was terrible the app itself was terrible I don't know who designed that but they are didn't make it user friendly at all.Mark B.
Le client n'a pas laissé de commentaire.Clint M.
Le client n'a pas laissé de commentaire.KENNETH L.
Le client n'a pas laissé de commentaire.RAYMOND B.
Le client n'a pas laissé de commentaire.DARREN Y.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.JEROME C.
Le client n'a pas laissé de commentaire.CHERYL P.
Everything from pickup to drop-off was smooth. Will definitely be back.Alan L.
It would be hard to improve what was excellent The Young lady that helped us out was wonderful 🙂JAROLD B.
Le client n'a pas laissé de commentaire.ASHTON S.
Le client n'a pas laissé de commentaire.Barry P.
Le client n'a pas laissé de commentaire.Larry R.
Le client n'a pas laissé de commentaire.TAMARA S.
This place is amazing great customer service. They are here for you which I loveJessica S. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID L.
Great service and advice on use of the equipment. We appreciate Chip's helpfulness!DONNA M.
Le client n'a pas laissé de commentaire.LaTrisha H.
Le client n'a pas laissé de commentaire.MILTON L.
Le client n'a pas laissé de commentaire.MARLENE C.
Le client n'a pas laissé de commentaire.STEVEN B.
Le client n'a pas laissé de commentaire.JOSEPH A.
Le client n'a pas laissé de commentaire.Kory S.
Easy access, convenient 24/7 accessAnthony D. | Expérience générale
Chip is awesome…He makes a point to ensure all expectations are met. Never had less than a pleasant experience. Also, my unit never got broken into. Take the easy W and go here if you're needing a unit. The location of the facility is ideal too.Ryan M. | Expérience générale
Thank you SO much! You were great and if we ever need a storage again, you will be the one we go with.Diane G. | Expérience générale
Wonderful staff-very helpful-well pleased.GARY ANDOR JUDY M. | Expérience générale
BEST storage we have ever used, from all aspects of the process! Thanks for all your help over the years!!JONATHAN A. | Expérience générale
Great customer service and nice employeesKyler H. | Expérience générale
Chip is awesome sauce!!!! Best customer service ever!!!! Always professional, friendly and caring! He runs a tight ship. Great storage experience. His daughter was kind as well. I always felt that myself and my belongings were safe.Amy S. | Expérience générale
I do a lot of storage and this is the best yet for Chip an Sara do all they can do to help u in all ur needs —- highly recommend these people and this facilityGlen M. | Expérience générale
Le client n'a pas laissé de commentaire.Ronnie H. | Expérience générale
A+ location. I'm sure I will work with these wonderful folks again. They set the bar very high for their competion.Roberta L. | Expérience générale
Love to store my stuff here at westpointe self storage. I know it will be safeKarena M. | Expérience générale
Great services.MARIA S. | Expérience générale
The people were so very nice and helpful during a really stressful time. If I ever need storage or moving equipment in the future they will be my first call.Sabrina A. | Expérience générale
The staff at this facility is incredible! Chip has become like family to me. Thank you all so much.Shay J. | Expérience générale
Everything was great. They were always great every time I needed something. Je les recommande chaudement.BRITTNEY D. | Expérience générale
Le client n'a pas laissé de commentaire.OWEN AND OR CAROL T. | Expérience générale
Always excellent service have used them multiple moves as well as storage!KELLI A. | Expérience générale
Great service!Amy S. | Réservation
Always awesome! Nice friendly staff!Amy S. | Réservation
I had a great experience! ThanksDonna D. | Réservation
Everything was excellent. I will use this facility in the future.KATHRYN P. | Expérience générale
Chip was great. He made the experience awesome. Very helpful when it was time to leave. He helped me make sure the u-haul car trailer was hooked up correctly. Thanks Chip.MICHAEL AND OR JENNIFER B. | Expérience générale
Chip was great to work with!TIMOTHY A. | Expérience générale
The facility was outstandingLARRY K. | Expérience générale
Very helpfulPrivacy R. | Premières impressions
i didnt need the unit afterall and i didnt see a cancellation optionPrivacy R. | Premières impressions
Stuff is very friendly and helpful!Privacy R. | Premières impressions
Very helpful and polite. No hidden charges like other storage companies.Privacy R. | Premières impressions
The person who checked me inowner I believe was very friendly and explained the policies of the facility in detail.Privacy R. | Premières impressions
Was a bit surprised that a $20 fee was charged at the facility to process the unit and paperwork. Otherwise, the facility was great.Privacy R. | Premières impressions
Great customer service!!!Privacy R. | Premières impressions
Chip went out of his way to make sure everything was correct and in place regarding my storage room.Privacy R. | Premières impressions
Very well kept and feels very secure.Privacy R. | Premières impressions
Extremely nice staff and clean location.Privacy R. | Premières impressions
Chip is very friendly and helpful, I truly appreciate all of his efforts. He was even there for us after hours!Privacy R. | Premières impressions
Best customer carrier I`ve ever received from a self storage facility.Privacy R. | Premières impressions
Very great! We originally reserved for Saturday but Chip was kind enough to accommodate my husband and move it up to Friday! Helped us a lot!Privacy R. | Premières impressions
This facility is top notch. The manager/owner is wonderful. This is my go to for all my storage and moving needs.Privacy R. | Premières impressions
The manager of this facility was incredibly nice and went above and beyond to help when uhauls website was misleading.Privacy R. | Premières impressions
Chip was very helpful and friendly.Privacy R. | Premières impressions
Very helpful and very friendly staff. Facility is very well maintained. They swept out my storage unit right before I moved in to ensure it was clean.Privacy R. | Premières impressions
Went above and beyond to get us settled. They stayed late for us to unload and check in our truck.Privacy R. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!