Took care of business and was done within 5 minutes
Leticia M.
Customer Reviews for Westside Biz & Mail Stop
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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owner/operator is a gem. U haul is lucky to have a franchisee like him.
Patrick M.Absolutely yes Person was super friendly. Diferent from a previous location I went same day. What matters is that this place made it right.
Luthgardes V.Agent was very helpful in explaining the proper protocol for future reference.
Norman Steve P.Way too overpriced Customer service was terrible Poor communication
jade B.Vendor nice and helpful. Will use vehicle and services again.
Delores W.I am in Ridgecrest CA and had to drive to Lancaster, CA to pick up a auto hauler and pay for a one way rental because I received a call stating there isn't one in my location. When I dropped off the rental I noticed the drop off location had a auto hauler so I asked how long it was there and he told me over a week.
Richard B.Very polite useful helpful All the above 10 Stars
Keith S.Everyone and everything was great😀
Darnell T.UHaul representative at the location I picked up the vehicle was very helpful and professional. Excellent experience!
Jeff W.Location was great but uhaul keeps charging my credit card 5 different transactions and rental was returned on time :(
Dulce jazmÃn M.They were very helpful & friendly
DERRICK T.Great service. Saw us pull in and we standing by outside to park the trailer and finish turn in. Awesome!!
Richard T.I have rented from this owner a couple of years ago at his last location. He has been helpful and friendly in both interactions. I will be calling him for future rentals.
Michael U.Could not get the self service return to work and phone call was not working
Moises H.I will use it again, thanks
RUSSELL S.Clean vehicle! Check tires, oil levels in engine. None of this was done.
rory S.Super fast !!!
Laquisha M.The dropoff location's parking lot was not clearly identified as UHaul facility. One UHaul truck parked was the only thing that cued me besides the GPS that this maybe the location.
Reynaldo R.Excellent customer service...
Mario E.This was by far the best U-Haul rental I have had. THX
CHRIS Z.After what we encountered with Uhaul we would not recommend any location
CAROL E.The truck was TERRIBLE. The cabin light was stuck on entire time and wouldn't shut off. The control panel for the headlights fell into the dashboard 15 minutes into our drive. The headlights were so dim so almost no visibility at night. Steering wheel had way to much give, had to turn it left just to keep it going straight. This vehicle is not safe for road use and should be taken off and repaired or discarded with immediately
Josh B.Make sure trucks are available at the time of order and not two days before pick up. It turned out great Thanks to all that helped make it work.
anthony D.Great service ! Friendly
Joanel L.Great service
kamari M.The guy at the counter provided excellent customer service.
Iman S.Your web site sucks, Cant edit or cancel a reservation. Had to pick up truck 10 miles from original reservation. Did not have furniture blankets i requested. AC in truck did not work on a weekend of 106 degree temperatures. Rental cost me twice what i was quoted by your customer service. Never again!!!!!!!!!!!!!
dave H.None. The assistant was very attentive, polite and there wad such a warm feeling. That's my new location for now on.
yvonne G.Drop off was quick and easy!
Jessica L.Excellent Customer Service,Very Friendly The Process Is So Easy He Let Me Get In and Get Out. thats How u Take Care A Customer, Thank You West Side Biz.
joelito N.Al is a great guy and super friendly
Brett H.Nice Guy, fast Service Good Vehicles
Damion J.Ali was super helpful and nice guy. He even offered to give me a free dolly use as compensation with my truck rental when our transaction ran into a SNAFU and took much longer than he thought was usual...very accomodating!!! I had read some very poor reviews of independent U-Haul rental stores so was discouraged from ever using U-Haul at all, but Ali has restored my faith in using the Company. U-Haul, Ali is a credit to your organization. You should reward him: he's a keeper!
richard C.attendant was well mannered and getting the equipment so rapidly was a lifesaver.
william W.How come I got charged $40 for gas when I returned it almost to where it was?
Alex G.The owner is awesome great customer service i would highly recommend everyone to rent uhaul trucks from this business????
tiree M.I love this place of rental the staff here makes everything hassle free
christopher W.The staff was very friendly and helpful best service I ever had this place is five stars
christopher W.Staff is super friendly and helpful.
Kit B.Très bien
theresa R.The only thing I don't like is the new upload of your driver's license, there are to many people asking for copies of your personal information, like your social security number, driver's license number, and then it's hard to fix these things when they're a breach in the system all my information is on the dark web
christopher W.No improvement required the rep. Was prepared , very helpful. Great attitude. I would definitely recommend this place to friends
Rosvil M.The establishment is ran very professional.
sumiko W.Nothing everything was great
timeka G.Hard to find location, not u hauls fault, but not any signage to see in the strip-mall. Trailer had a flat when I loaded vehicle on it to travel to my location, so I checked the tire pressure at home and right side was 70 lbs.psi, left was 25lbs. psi on rear and 0 on left front.Tire guy came out in 90 minutes, fixed it all and had a successful trip to deliver my son's truck! People in this location were very nice and understanding!! Maybe the team at U haul should check tires and equipment before it leaves the store, to ensure a safe trip?? Thanks
Lance W.