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Patrick Kissell
Customer Reviews for Westside Biz & Mail Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The owner was extremely nice and super helpful, made the whole experience better than ever
Sarah MooreMake sure the uhaul is properly working and also ut has gas
kresha harrellThe person who helped me at this location when I picked up the moving van was very friendly and answered all my questions. I will in the future use this location when needed.
JAMES ARMBRUSTERAttendant was friendly and very helpful with changes. Great explanations. Easy pick up and drop off. Great overall vibe! As long as they are available I will recommend this location!
Ruth GilVery friendly. Good service
Tyler TernusI love it when I'm treated with kindness and respect!
Gwen CorneliusN/a
angel morenoKeep up the good work.
Chris UkiomogbeVery nice experience
KENT ANDERSONVery nice and helpful store employee, 100 % better experience than at an actual uhaul shop.
Katherinne GamezBest UHaul experience I've ever had. Staff was amazing and the truck was ready when I got there. Awesome!
Michael MillerVery respectful good customer service I will rent from them anytime.
ROBERT STURGESI appreciate the workers very good excellent I will recommend them to friends and family
VON MIMSIn the middle of now where
ERIKA SAMUELSThis was a very emotional and stressful move of my deceased parents home of 30 years and the customer service at the location was so understanding and sensitive to our needs of the truck.
Sylvia EstradaAli was great!
Vitaliy LandaAli is a great guy
Jamal AlajoozIt’s in a ghetto smoke shop
Waris AcheckzaiGood Customer Service!
Emertha JonesThe agent is very friendly and helpful.
Vicha LamI had requested a Natomas drop off location, the person in Lancaster said we could drop the truck off at any location in Sacramento. When we tried to drop it off in Natomas we found we had to take it to a location 20 miles away off Florin Rd. You need to do a better job communicating.
TOMAS EnsorGreat service!! Very friendly. I will use this site for all my future rentals.
Bret SnyderEquipment needed new wiper blades. I also did not like that the truck was limited at 75 mph. With national speed limits where they are, it was not adequate on the highway.
Martha StrawbridgeOutstanding customer service
Helen M MaezEverything was just fine. At this time, I wouldn't change a thing. I want to thank the staff for their assistance.
shaun marlowthe inside of the van was clean, the outside dirty. I was told the side door can fall off the track and it did just before I returned it. They should fix this issue. The guy was VERY VERY Nice and very apologetic about it.
Susan WebsterPickup dude was awesome and very very accommodating. Hands down the best uhaul experience to date. Thank you Westside uhaul!
Sanjay SinghClean interior (vacuum and wipe down)
Pedro RoblesVERY SATISFIED!
VERONICA CARRILLOI gave it three stars because the uhaul truck didn’t come with a ramp.
Shawntay SimsThey were very professional and courteous. They had no problem hooking my trailer to my truck. They also gave me pointers on how to operate my vehicle safely with the trailer on the back
Gale PerkinsTHIS IS THE BEST PLACE IN THE AV FOR YOUR RENTAL EQUIPMENT. FRIENDLY, HELPFUL, VERY PROFESSIONAL, AND THE CUSTOMER IS A BREATH OF FRESH AIR
dwayne jacksonTook care of business and was done within 5 minutes
Leticia Morenoowner/operator is a gem. U haul is lucky to have a franchisee like him.
Patrick McDonaghAbsolutely yes Person was super friendly. Diferent from a previous location I went same day. What matters is that this place made it right.
Luthgardes ViannanetoAgent was very helpful in explaining the proper protocol for future reference.
Norman Steve PinedaWay too overpriced Customer service was terrible Poor communication
jade brannonVendor nice and helpful. Will use vehicle and services again.
Delores Wills GuytonI am in Ridgecrest CA and had to drive to Lancaster, CA to pick up a auto hauler and pay for a one way rental because I received a call stating there isn't one in my location. When I dropped off the rental I noticed the drop off location had a auto hauler so I asked how long it was there and he told me over a week.
Richard BourbonVery polite useful helpful All the above 10 Stars
Keith SmithEveryone and everything was great😀
Darnell TerrazasUHaul representative at the location I picked up the vehicle was very helpful and professional. Excellent experience!
Jeff WarrLocation was great but uhaul keeps charging my credit card 5 different transactions and rental was returned on time :(
Dulce jazmín MercadoThey were very helpful & friendly
DERRICK THOMASGreat service. Saw us pull in and we standing by outside to park the trailer and finish turn in. Awesome!!
Richard TothI have rented from this owner a couple of years ago at his last location. He has been helpful and friendly in both interactions. I will be calling him for future rentals.
Michael uezuCould not get the self service return to work and phone call was not working
Moises HernandezI will use it again, thanks
RUSSELL SIMPSONClean vehicle! Check tires, oil levels in engine. None of this was done.
rory stilsonSuper fast !!!
Laquisha Mobley