Hours of operations for multiple U-Haul business locations are not accurate.Dashawn N.
Customer Reviews for Westville News
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Angel C.
Quick, easy, and professional; I would recommend this location.Dominic L.
Le client n'a pas laissé de commentaire.donnel M.
Le client n'a pas laissé de commentaire.PEDRO C.
Le client n'a pas laissé de commentaire.Carmen M.
Make sure that your â€œLocation Pick Up DOESNT changeâ€ I was supposed to have picked up my rental van at the Woodbury Heights location! On my way there I called them and he told me he didn't have my reservation!! They rerouted my pick up location making me pay more in mileage and gas! I am 4 miles from Woodbury Hgts. They rerouted me to 15 miles away for my pick up location! I was very upset over this! Terry from the 800 # services found me a location in Westville that was about 10 miles away. Not ideal but I needed that van so I took it! But I still had to pay more in gas and more in mileage that I shouldn't have! I made a reservation! I had a conformation #! I also had to suffer the consequences of spending more $$ when I SHOULDNT HAVE!! This was NOT MY MISTAKE! Totally disappointed with this time with my rental! And I will need to rent a truck again very soon because I'm not done moving!! Totally frustrated over this! This complaint is NOT for the Westville Location!! It's for the original Woodbury Hgts, NJ location. Which I still have the email for that pick up location!!! How it got changed is beyond me!!! Kim LankfordKimberley L.
Le client n'a pas laissé de commentaire.Peter-Ethan H.
Le client n'a pas laissé de commentaire.WALTER B.
The truck smells like a ash tray and the truck was not clean at allJohn J.
Le client n'a pas laissé de commentaire.Thomas Z.
Everything was great!Carrie B.
Le client n'a pas laissé de commentaire.wilson S.
Other then the van having dirt on the mats in the back and drivers area, the Van ran amazing and the staff was great.Eric M.
Le client n'a pas laissé de commentaire.KAREN B.
Le client n'a pas laissé de commentaire.Rochelle B.
Everything was incredible!Patrick S.
Le client n'a pas laissé de commentaire.PETER O.
improvements on app i couldn't return my equipment through the app I had to get help from westville news. The app would now save my picture of gas meter and odometer. Inconvenient and frustratingJason T.
Le client n'a pas laissé de commentaire.LATASHA D.
Le client n'a pas laissé de commentaire.Trisha D.
Le client n'a pas laissé de commentaire.MICHAEL W.
I am still awaiting a call back from a supervisor.Elhassan U.
The store rep, was very helpful during my first time processDENNIS M.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Timothy L.
Le client n'a pas laissé de commentaire.DONALD C.
Le client n'a pas laissé de commentaire.Viktor C.
Over pricedKELLEN F.
Le client n'a pas laissé de commentaire.JANICE D.
The truck was fine. But the customer service was a whole other story. The price for a 24 hour window was ridiculous. Will use Home Depot next time.Colleen M.
Dropped off and closed out. Dropped key in box.Thomas C.
The truck front side was covered with bird poop from top to bottom. I had to spend $32 to get a truck wash.OMKAR K.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.JOYCEAMY B.
Le client n'a pas laissé de commentaire.JEANINE C.
Le client n'a pas laissé de commentaire.Charles F.
Le client n'a pas laissé de commentaire.Jennifer B.
He was quiet and confused looking. I Did not sign off on paperwork. Made me feel uncomfortable.. He said ok and that was it.Jane E.
Le client n'a pas laissé de commentaire.FAUST C.
Service was fine and rental truck was clean. Would rent from this location again.PAUL T.
The man that runs the place his name is Paul is very polite I'm very accommodating I would recommend anyone to go there great guy great placeWILLIAM K.
Easy processSharon A.
The mobile app is a catastrophe, took 1 hour 45 minutes to get keys. this is not the local dealer issue, but a centralized uhaul issue. I was on the phone for most of that time going screen by screen with the lady from Arizona trying to get the automated system to let me have the keys. NEVER AGAIN, go to Ryderedward S.
Truck was very clean. Had a slight odor but otherwise had no issues.glenn alistaire C.
Great use of the mobile functions to make seamless with pickup.preston C.
Le client n'a pas laissé de commentaire.George B.