Évaluations des clients WF Halls Self Storage Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de WF Halls Self Storage Inc

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MArtha R. le

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Storage unit was not clean. There was dirt/soil on the floor, like dried mud or landscaping residue.

Na S. le

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The person who processed our order was really helpful and courteous. Shout out to him!

Marie H. le

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Le client n'a pas laissé de commentaire.

Lakita C. le

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Le client n'a pas laissé de commentaire.

Amiete A. le

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Was a great experience. Van wasn't filthy but it had signs of use.

ALEX A. le

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The truck smelled like rotting flesh or gangrene. The driv

Leticia C. le

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The truck smelled like animal feces. The employee said he didn't have time to clean it. I was on a tight schedule but I waited for him to mop the goop inside. I then had to mop the inside twice with bleach and water when I got home. After 2 more lost hours of cleaning the truck and spraying with lysol, I couldn't use the elevated area bc it was filthy and the truck smelled awful! The next morning when the movers arrived, they opened the truck and commented on the strong smell of garbage/ animal feces. Also, when I received the truck, the gas was at 1/8 tank, below required amount. The employee offered me a free bag of 6 moving pads as a sorry. When I took one out of the bag dust and debris went flying everywhere! They were unusable because they were filthy! When we pulled the ramp out to start loading, it had broken glass all in it. I explained all of this when returning the truck and the attendant didn't bat an eyelash. It's as if that's just the way they do business there. They also have a storage rental space there. I can only imagine they maintain that area the same and would fear roaches, bugs and rodents. Im sure if there were a problem they would do nothing about it. Find ANY other location. You don't need this during an already exhausting move.

Jason P. le

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The u-haul trailer was dirty and it smelled like urine!!!! The person at the desk wouldn't even do a walk around so I took video myself as I did my own walk around. Gas tank wasn't even at a quarter when I picked it up!

Victor A. le

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Excellent, exceeded my expectations. The place is very clean, and friendly people. Van was ready when I arrived.

Tere A. le

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Excellent Customer Service at the WF Halls Self Storage Inc. I was greeted with a smile & was helped with all my needs! Thank you so much for having such excellent employee. I can't remember her name but please thank her again in my name!

HUI YUAN T. le

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Le client n'a pas laissé de commentaire.

anthony M. le

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Give your outstanding employees a raise$$$. Great service!

Kurt Z. le

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Le client n'a pas laissé de commentaire.

Renita G. le

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I only issue was that I preferred a particular location to rent and it was only available at this location. I preferred a different location to only pay for the lesser miles. I did not want to pay for the extra miles there and back.

araceli G. le

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Make sure the trucks are clean

BILL L. le

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Le client n'a pas laissé de commentaire.

Kimberly O. le

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Seems like computer system for rental is frequently down. What should take 15 min. ends up taking over an hour. Not a staff issue, perhaps software updates needed.

Eva M. le

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Le client n'a pas laissé de commentaire.

Anthony R. le

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Le client n'a pas laissé de commentaire.

Aundrea H. le

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Everyone was very friendly. Excellent guest service!

Marie B. le

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Everything went nice and easy and the gentleman who took care of us was extremely polite and helpful. He couldn't have been any nicer.

Patricia O. le

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Le client n'a pas laissé de commentaire.

Owen D. le

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Le client n'a pas laissé de commentaire.

Anna J. le

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They were absolutely wonderful; will always use this location in the future!

Virginia M. le

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Le client n'a pas laissé de commentaire.

Kimberly O. le

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Le client n'a pas laissé de commentaire.

Dashawn W. le

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Le client n'a pas laissé de commentaire.

yvonne N. le

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Give the Customer the correct info about Getting money back if they do not use all the miles, there is no money back. Please do not swindle the next customer with miles/days they don’t need to get more money out of them.

Brian O. le

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Brakes on truck were barely functional.

JOHN A. le

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The attendants extremely courteous and informative... will definitely consider future rentals through this location.

MELESIO N. le

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ApparentlyThey checked the the truck and they said everything was okay then they sent me email saying it was something broke on the rear plate and charge some money for that I haete you guys it is ok if was but why I did not got tell at the moment

anthony M. le

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Two Thumbs UP!!!

anthony M. le

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Le client n'a pas laissé de commentaire.