Évaluations des clients Whimsical Emporium

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Whimsical Emporium

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Albert G.
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Le client n'a pas laissé de commentaire.

Gary S.
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Tammy was very helpful and knowledgeable

Tyler M.
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Le client n'a pas laissé de commentaire.

Chris W.
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Le client n'a pas laissé de commentaire.

Jim K.
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Tammy looked after us once again. The van was perfect and her follow up to ensure the pick up went ok and confirming no issues with the return was very reassuring that she cared about her customers. I will return again no doubt a few more times this year and look forward to the same experience:)

Leo L.
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Once connected, it was a seamless experience

Tyler M.
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Le client n'a pas laissé de commentaire.

Tim M.
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Express check out is the best way to go.

Peggy C.
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Le client n'a pas laissé de commentaire.

Dave B.
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Le client n'a pas laissé de commentaire.

Scott F.
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Le client n'a pas laissé de commentaire.

Wayne K.
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Le client n'a pas laissé de commentaire.

Terry F.
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The GPS location for this site is not updated on your system and it causes delays in getting the vehicles released. We had to get help from the Barrie office to release the key. Tammy from Barrie office was great. Please listen to her about updating the UHaul APP.

Derek F.
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The GPS at this location is off, which prevented me from proceeding through the online express pickup. I spent 35 minutes on the phone being put on hold 4 times and an hour of my time before being saved and dispatched by Tammie, who was efficient and apologetic. The truck I rented was filthy, smelt like smoke and the back was filled with garbage, batteries and nails and screws. Don't trust the online quote system, my bill ended up being nearly double what I was quoted at. Overall it was not a positive experience and if I needed to rent a truck again I would look elsewhere.

Greg M.
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The lady I dealt with was very helpful and pleasant.

Jeff H.
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Having a wider selection of trailers on site would be great!

Christina D.
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Tammy was very helpful and made our UHaul experience very easy.

Samantha P.
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Excellent customer service. Tammy was amazing!

Jeff H.
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Le client n'a pas laissé de commentaire.

Savinder S.
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Although the location is new and the office is not yet open I was able to complete the formalities online and by telephone satisfactorily and obtain the vehicle. The vehicle was new and in good condition. Staff (Tammy) was very helpful.

Malcolm B.
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Difficult to contact the vendor. No office on site. Difficult to make connection. The rental experience was good. The equipment worked perfectly. Dropping off was uncomfortable because no one was there to confirm the drop off. I wondered if someone stole the trailer where would that leave me in terms of liability. I don't think I would do this again through this location.

Dale I.
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Best moving experience ever! Tammy is awesome, she truly went above and beyond in every sense, thank you Tammy for all of your help!

Paul S.
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I have rented vans from here before and they are very reliable when they say pick up a 9 it is right on time I have never had a problem with them very professorial thanks again great job

Gregory P.
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Rented here many Times. No issues.

charlena E.
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Best experience renting a uhaul!

kimberly P.
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Excellent customer service !! For improvement I might suggest that the trucks be inspected prior to pick up for cleanliness. I swept before loading the truck. Overall I would definitely use Uhaul for moving needs. Alliston location is very friendly and knowledgeable.

Dale I.
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Cant think of anything right now, Tammy was awesome!

Kathy C.
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Everything went great any Tammy, the person I dealt with was extremely nice and helpful

kimberly P.
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Excellent customer service. Tammy is extremely helpful, friendly and knowledgeable. Very accommodating. No issues with the equipment. The previous rental left a mess. Had to do a good cleaning before loading the truck.

Tom M.
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Cargo van was dirty, mud inside & out. Dealer was in process of changing locations which could have been a factor.

MARK R.
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Le client n'a pas laissé de commentaire.

Mark A.
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Le client n'a pas laissé de commentaire.

Nadeem D.
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Le client n'a pas laissé de commentaire.

Aaron E.
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Le client n'a pas laissé de commentaire.

Patrick M.
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Le client n'a pas laissé de commentaire.

John G.
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try to make the check in easier...it used a lot of data with all the up loading of pictures

Robert M.
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Le client n'a pas laissé de commentaire.

DOUGLAS H.
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Nothing.Everything was excellent and on time.

Jim T.
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Le client n'a pas laissé de commentaire.

Cynthia S.
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Le client n'a pas laissé de commentaire.

Jim K.
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Have the RV unit on site when scheduled. Tammy was very helpful in finding another RV unit for us with very little delay. A small issue but will not deter me from returning. I plan on renting the same u it in October.

Tomislav B.
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Le client n'a pas laissé de commentaire.

Ruben R.
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Le client n'a pas laissé de commentaire.

Alexander G.
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Thanks to Tammy we had a very smooth pickup and drop off and our 26 ft. truck was perfect. Would not hesitate to recommend or use this location again.

Corina M.
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Le client n'a pas laissé de commentaire.

Allen D.
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Le client n'a pas laissé de commentaire.

Lori P.
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Dropped off at Auto Ranch on Industrial Parkway. Uhaul told me I had to be there for 8am as there was another family waiting to rent the truck. There was no one there to receive the truck, the other family contacted a lady named Tammy who was extremely helpful and was able to come up with a solution suitable to both parties. She was amazing and even etrasferred my deposit back to me.

TAMMY D.
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The women who dealt.with me was rude. Did not take time to go over anything and charged me for km. On my credit card without reviewing with me. The amount if fuel entered was not correct but I wasn't charged for the error. I will not use this location irnuhaul again if I can help it

Gregory P.
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Drove past a u haul center with lots of trailers sitting idle on a Sat Aft. Maybe there should be a incentive plan for people to haul trailers back to where they are needed.

Charles D.
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Le client n'a pas laissé de commentaire.

joseph B.
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Le client n'a pas laissé de commentaire.

Robert K.
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I was afraid the truck was going to break down the entire time I had it. It sounded like a bearing was going to go

richard P.
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I returned the trailer i had rented at 9 am as I was asked to do. There was no one there to accept the return or to speak to. Most locations I have returned equipment to, disconnect the equipment and check the return while you are there especially during business hours. Other than that the equipment worked as expected.

Walter R.
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Le client n'a pas laissé de commentaire.

Brad B.
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Tammie who helped me was absolutely the best. Anything and everything was made easy and great really appreciate everything ahe had done for us.

Bob N.
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Be more available. Trying to be in more places at one time. Unavailablity is not a virtue.

NATASHA H.
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Location was good. Self check out and in was awful the program is slow and filled with bugs

randi B.
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Le client n'a pas laissé de commentaire.

kimberly P.
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Truck had to be swept before use but overall great service.

Carla E.
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Le client n'a pas laissé de commentaire.

Caitlin H.
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The app is garbage! Thankfully Jamie took very good care of us and got it all sorted out. As per her recommendation, I will try the website next time rather than the app.

Adam K.
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Le client n'a pas laissé de commentaire.

Bruce M.
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You can't improve anything from speaking to the lady on the phone to getting the truck everything was so easy and excellent would highly recommend this location

Timothy S.
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Ensure that there are not 4 people booked in for the same time frame. I requested 12 packing blankets, which I only got 5 really smelly ones. When I went to pick up the truck, there was a shipment of boxes that I helped the agent unload so I could take the truck. It was a lot of boxes.

Mary Lou C.
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Le client n'a pas laissé de commentaire.

John R.
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We wanted the truck from Newmarket, Not Alliston !!

Rick J.
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Le client n'a pas laissé de commentaire.

Steven B.
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We simply dropped off after hours and completed the online return.

Richard C.
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Had to wait 1.5 hrs for my vehicle but once it arrived everything went smooth.

Peter B.
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Le client n'a pas laissé de commentaire.

Jason C.
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Le client n'a pas laissé de commentaire.

James D.
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Excellent service. Im very appreciative. Thank you

Andrew K.
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truck not cleaned and not my intended location way out of my way

Wes H.
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Great service rep

Will L.
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Wonderful customer service!

Peter C.
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They didn't have a vehicle for the date I had booked. Showed up and had no truck. The following day the store was meant to be open at 9am for pick up and nobody showed up, I had to call and ask when they would be in . Good truck but lousy service.

Cait H.
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Jamie is a pleasure to deal with! She takes her time to do things right and is so polite! I would recommend this to anyone!

Roy S.
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Le client n'a pas laissé de commentaire.

Miro B.
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Le client n'a pas laissé de commentaire.

Antun S.
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Le client n'a pas laissé de commentaire.

Amanda V.
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You guys need your OWN locations and your OWN staff. I only went with this one cuz my friend kept insisting this lady was great. She was friendly, but unfocused and did not seem to fully listen during any of our conversations. I was moving from BARRIE, why did she insist we go to Alliston for pickup? I was moving a great distance; why did she schedule me for a 4pm pickup then make me wait until 7pm when the people before me went overtime? Why not arrange us to pickup from another location? Then we had to wait some more for a guy to change the tire in Barrie because she rented us a truck with a bald tire. AFTER she processed my payment, she asked us to drop off a trailer in Barrie for her, with 0 compensation for our time or gas. (Presumably the REAL reason she insisted we pick up in Alliston.) All of this resulted in us getting locked inside Access Storage because Access Storage does not advertise their coded gates lock customers in after a certain hour. Yeah, I'd thought it was 24 hour access, too. Its not and they don't advertise this fact. We were unable to ACTUALLY move until the following day. No; I would not reccommend this location.

Thomas C.
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Le client n'a pas laissé de commentaire.

BRET D.
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Great staff. Very flexible and amazing communication. Most UHaul's should take note.

Ron R.
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Keep the people you have in Alliston Branch

simon R.
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Le client n'a pas laissé de commentaire.

Bob B.
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Le client n'a pas laissé de commentaire.

John B.
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Waited 1/2 hr to pick up the truck (personal conversation in office - an employee from another business had to go to prompt Uhaul personnel to deal with us). Van was damaged and after opening and loading the door came open while driving and would not close. That is a big safety issue and needs to be dealt with.. Had to wait 2 hours for another vehicle - 10 foot truck that I found very intimidating to drive.

phil S.
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Keep more trailers available.

peter B.
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Nothing. Manager was very obliging and juggled her schedule to meet mine on a Saturday afternoon. My horses have hay, so I am happy too.

Jiaolong L.
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Le client n'a pas laissé de commentaire.

simon R.
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Le client n'a pas laissé de commentaire.

Reg D.
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Resrvations booked online were allowed to all show up at the same time .so the staff was over booked. Spreading pickup times out for them would be less streesful. I booked with the location so I was the only one showing up at my assigned time, but still some left overs from earlier

DEREK L.
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Le client n'a pas laissé de commentaire.

Paul S.
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Le client n'a pas laissé de commentaire.

Cait H.
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The app needs a lot of work and the pickup location should have instructions to go across the street from the office to pick up the van. The lady I spoke with and dealt with was amazing though. Thankfully she answered her phone right away when we couldn't find the van!

Dave R.
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Le client n'a pas laissé de commentaire.

Peter M.
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Le client n'a pas laissé de commentaire.

Jerry D.
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Le client n'a pas laissé de commentaire.

Jeff C.
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Le client n'a pas laissé de commentaire.

Keith M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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