Customer Reviews for Whites Car Care
(Concessionnaire U-Haul dans le voisinage)

50 évaluations

354 East Ave   Oswego, NY 13126

(315) 343-0370

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(315) 343-0370

354 East Ave
Oswego, NY 13126

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER H. 
Évaluation :
1

Would give 0 stars if possible!! What just happened with this location was absolutely ridiculous and uncalled for! Uhaul Services HORRIBLE - Returned a truck a day early, was over-charged for an additional day outside of the return contract. Was also charged for a missing furniture item that was never supplied at time of pick-up. Customer Services HORRIBLE - When called to correct & dispute the charges, was told that he was leaving and couldn't handle the phone call at that time, and that he had to leave, despite it being in the middle of normal business hours. When attempting to call the following day, he complained about not wanting to open the contract on his computer. He continued to interrupt my while I was trying to explain the situation, very clearly could not be bothered with courtesy or manners. After several attempts to explain the situation and continuously getting cut-off, I asked politely to not be interrupted and he began to scream at me over the phone. Whoever works here needs to learn to do their jobs correctly and not scream at people over the phone. What. A. Joke. Called to dispute charges and get more information and was yelled at like a child

Kristan J. 
Évaluation :
5

Very polite and professional. I would recommend them to anyone and will use them in the future!! Thank you!!

JOSEPHL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Thank you for your time!!!!!! This was a terrific experience and I was very happy!!!!!!!!

TRAVIS L. 
Évaluation :
1

The truck they gave me had one flat tire and the other five were low on air as were all four tires on the trailer. Driving that truck was extremely dangerous. we ended up having to start our long drive several hours late.

RAYMONDGEORGE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAMC C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise M. 
Évaluation :
5

Great guys !!

Carl S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

I didn't like the lack of hard copy receipts. Assuming everyone has a computer or smart phone may not be correct all the time. Having to use my credit card or not be able to rent equipment was a bit of an unpleasant surprise. Giving personal information in front of other customers made me uncomfortable. The people, the location and the equipment were great to deal with. The new no paper work system not so much. Paul Burns

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENFREDERICK H. 
Évaluation :
5

It was easy and simple to drop off.

JENNIFER M G. 
Évaluation :
5

After hours easy drop off location.

Allen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahmad A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward A. 
Évaluation :
5

Service was efficient and quick. Would definitely rent there again!

dan M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard L. 
Évaluation :
5

Merci

Robin B. 
Évaluation :
5

None, 5 of 5 stars!

Kurt P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kathy R. 
Évaluation :
5

Representative was friendly and knowledgeable.

Peter C. 
Évaluation :
5

Great service, fast, friendly and they made the process smooth. Merci.

Tessa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald L. 
Évaluation :
3

One of the tie-down points was not there, so I had to tie down my bike to the wooden points on the sidewalls. It pulled out and my bike was leaning on the side. Exchange in Florida was awesome. Also I still have not received my refund yet, as I turned the trailer in several days early!!

MIKE K. 
Évaluation :
4

Will definitely use again if needed

Joseph G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Check-in process was very quick and easy.

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel T. 
Évaluation :
5

Great jobs and I will rent again soon thank you 😊

Lyzette B. 
Évaluation :
3

The app for 24/7 pick up was awful! not user friendly at all! i was not able to make the photos bigger to see them clearly. I was not told we had to give out other peoples information! why did it need another persons phone number for us to rent a truck? we we supposed to pick up at a closer locaton (that was oopen!). Why could the truck not be where the website said it would be? not at all pleased with our renting experience! while i know this feedback isnt about the location, I think that U haul should know that their app sucks! my husband has said that we will not be renting form uhaul again.

Edward M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron H. 
Évaluation :
3

Sweep out the cargo area of the trucks. I was charged for fuel when I shouldn't have been and they wont refund the charge.

Kayla S. 
Évaluation :
5

Knowledgeable and friendly staff. Very helpful loading and securing car on trailer.

Gregory M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don M. 
Évaluation :
5

Great service, was in/out & on my way in less than 10 mins.

John F. 
Évaluation :
4

It took me 45 minutes to access the vehicle. Directions not clear and concise. Had to call help desk several times.

Jeff D. 
Évaluation :
5

There was a sign on the door due to the coronavirus no one was in the office, so I just dropped of the key in the key box

Edward C. 
Évaluation :
2

I called 5 times in order to get in contact with somebody that could actually help. Then I believe it was Michael the manager that finally helped me after one of his employees got me in touch with him so I appreciate that. But two Spanish women I got in contact with at the 800 number when I called at 3:06pm the day I rented once they put me on hold for 15 minutes the call somehow came off hold and I heard them complaining very aggressively about a customer that said they better fucking fix the problem or they were going to sue the company” and they started swearing and a bunch of other inappropriate work behavior and way to talk about customers I overheard. I don't care much about that... BUT they fucking hung up on me once they noticed I was still on the line. That's what pissed me off and is giving the bad rating. That is ridiculous that I got put on hold for 15 minutes for their ridiculous fucking gossip. Completely unacceptable after spending money at a business. I don't appreciate it whatsoever. Took me from 1:30pm till 4pm to actually get the trailer I needed because you guys were no help till I reached the one lady and Michael who helped me. So thank you to Michael and the lady he works with. But a big fuck you to the lady who hung up on me

daniel W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eileen S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

oran T. 
Évaluation :
3

The person who “handles the UHauls” was not in the office. The person behind the counter was very nice, and tried to be helpful, but was unsure of what to do. I had to wait for a phone call from the other person in order to complete the transaction

Deborah M. 
Évaluation :
4

Only problem was there was no light plug cord extension to plug light into my suv. I had to go to tractor supply to buy one as the U-Haul dealer I rented the trailer from dis not have one of the trailer plug light extension

Robert R. 
Évaluation :
3

24/7 service very disorganized on the phone with U-Haul for an hour trying to get code for key. Location changed day before from Fulton to Oswego which was further away. Overall truck in good condition mattress and box spring wet after drive home. Overall not a good experience Used to a different type of service from U-Haul

rebecca M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eunhak L. 
Évaluation :
3

The seats in the front of truck were dirty and the cupholders were sticky

Rachel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tracy M. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page