Very nice and helpful! Smiled and treated me really good on pick up and return and I saw 2 different ppl both were EXCELLENT!!!Ciara B.
Customer Reviews for Wickliffe Shell
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wickliffe, OH 44092
(Located at the corner of E 305th St and Euclid Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 9h pm
- Dim : 9h am à 8h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Employee a bit friendlier, but it was satisfactory!Karl K.
The folks there were great and eager to help. Great experience.Rob Z.
Excellent service à la clientèlemike M.
Le client n'a pas laissé de commentaire.Andy H.
Le client n'a pas laissé de commentaire.david K.
Le client n'a pas laissé de commentaire.Fred B.
Le client n'a pas laissé de commentaire.Celeste H.
Le client n'a pas laissé de commentaire.Florence T.
Le client n'a pas laissé de commentaire.Sandra P.
When will I get my refundShakema S.
Nothing it was easyart H.
Le client n'a pas laissé de commentaire.Gary M.
The Representatives were very friendly and helpful. I really appreciate the help he gave me filling the truck with gas. Email confirmation and paperless transactions were easy and notifications were speedy. Thanks! GloriaGloria C.
Le client n'a pas laissé de commentaire.DARLENE K.
the back of truck was not swept out and the dolly was just thrown in not strapped down. i went to get in the truck and an old mask was on the middle seat ( used ). was not happy about that at all...so tells me truck was not sanitized after last use..ðŸ‘ŽCarl M.
Le client n'a pas laissé de commentaire.Paul F.
Better maintenance of trucks. Had a muffler issue while using truck.Denise D.
Le client n'a pas laissé de commentaire.Monica O.
The van smelled and was very dirty definitely had not been vacuumed or wiped down.Tom K.
We rent a truck every Tuesday to pick up food for our food pantry. It would be great if I could reserve the truck a months at a time rather than going on every week to do a rental. Also, trucks seem to need some work. Steering is loose & breaks very touchy.Denise D.
Le client n'a pas laissé de commentaire.Denise D.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.Keith M.
The exchange was polite, quick, and easy. Only issue was a slight problem with the closing mechanism of the door that kept it ever slightly off-track.aaron R.
Be more receptive to you customer. I felt rushed and disregarded when picking up and dropping of my vehicle. The vehicle wasn't the worst condition but it wasn't the cleanest. I reserved with the application and planned to do the same when I dropped it off but, I was literally pushed out of the way upon returning.DAVID B.
It'll be nice if the attendance followed guidelines and customers to wear a mask.Latoya G.
Le client n'a pas laissé de commentaire.Stephani H.
Le client n'a pas laissé de commentaire.Peter C.
Le client n'a pas laissé de commentaire.Megan M.
Le client n'a pas laissé de commentaire.Garth W.
Service amicalPeter C.
Le client n'a pas laissé de commentaire.Keith S.
Le client n'a pas laissé de commentaire.Raymond P.
Le client n'a pas laissé de commentaire.Wayne L.
Truck was in terrible condition- so loud i was embarrassed.. The guy that rented it to me was rude and didn't even tell me how much he was charging me. Then the lady trying to check it in took more than 30 mins to figure it out. UghAmber N.
The clerks very courteous and helpfulAlicia B.
Fast and friendly people and service!Lou H.
Le client n'a pas laissé de commentaire.Michelle D.
Le client n'a pas laissé de commentaire.Julionne B.
Le client n'a pas laissé de commentaire.Jeremy H.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.james H.
Everything went smooth I was happy with the process.Jamillah W.
Le client n'a pas laissé de commentaire.Megan Z.
Le client n'a pas laissé de commentaire.Matthew D.
Le client n'a pas laissé de commentaire.Zane L.
I was not told that if I used the truck and returned it my costs would have been significantly lower.Kelly C.
Le client n'a pas laissé de commentaire.Nicholas L.
The staff is racist. The team does an excellent job of hiding it. I say they are racist because they treat people of color like myself with hesitation and treat all white customers with the utmost respect.Evan B.
Le client n'a pas laissé de commentaire.Jeffrey L.
Le client n'a pas laissé de commentaire.vanessa P.
Perfect everything was Great!Derek H.
Our truck door didn't close with out forcefully slamming. Steering wheel was lose when hitting the bumps on the highway. The inside of the cab smelled and steering wheel felt dirty I had to clean the seats and steering wheel. The people at shell were very Polite and quick at getting me checked in and out. They thanked me for renting from them on my way out.Tom S.
Le client n'a pas laissé de commentaire.eric H.
The owner of this establishment did not clearly state the uhaul rental service & actually mislead myself & my fiancÃ© about the services provided.Jeffrey S.
Le client n'a pas laissé de commentaire.Ori K.
Airbag light kept going off and scratches and dings all over vehicle. Do not use my name!patricia L.
The parking situation leaves something to be desired.Yegor D.
He was just very rude to me and my mother. He put a few customers before us even tho we came first. And when I tried to ask him a question about the receipt he blew me off... meaning he didn't answer me.amara G.
Le client n'a pas laissé de commentaire.Stephanie D.
I chose to do mobile pickup/drop off. When returning, the man came out while my husband was still getting gas(he didnt even ask if we were done, could have been just getting gas). He had NO mask on. My husband and I are both diabetic asthmatics and chose to do mobile for a reason. Because we weren't expecting to be in contact with anyone we hadn't put on our masks yet. Also, he didn't even introduce himself or anything. Just walked up to the door and opened it to get readings(within 2 feet of my husband). We were at a pump, so he could have been anybody to us. It was not professional. I am so angry for how he behaved. I also reported him to the local health district.NICKOLAS G.
Excellent kind service. Easy efficient process. Inexpensive and convenient.Tiffany J.
Back wasnt cleaned out. Bottle of water sitting in glass holder and i left my can with my.forever straw in it right there in glass.holder.Judy J.
Le client n'a pas laissé de commentaire.Joe L.
I was called a racial slur by a very obese clerk when returning my u haul cargo van because I expressed that I was tired of waiting. He wouldn't wait on me stating "u haul people wait" Now I know he had me waiting due to racial prejudice NOT ACCEPTABLE! I filed a complaint reference number 2657353.Theresa S.
Very easy & simple to rent.Ashley S.
Nothing at all , great location to rent from .wesley R.
Le client n'a pas laissé de commentaire.tony B.
Le client n'a pas laissé de commentaire.Kevin T.
Le client n'a pas laissé de commentaire.laura C.
Tiffany was excellent in assisting me with my rental and explaining the process because I've never rented a truck before. Upon my return the gentleman ( didn't get his name) was extremely prompt and closed the rental out in a fast and efficient manner. Highly recommend this location and it's team. .Joann K.
Le client n'a pas laissé de commentaire.Bryan P.
Excellent service à la clientèleLynette S.
Le client n'a pas laissé de commentaire.Brett B.
Le client n'a pas laissé de commentaire.Louis H.
Le client n'a pas laissé de commentaire.Daniel E.
Prices are ridiculous for a short amount of time regardless the miles will use Home Depot next time cheapest rate for an hour use!Rebecca B.
Don't change a thing ... Superbly managed location knowledgeable & competent staff .Thomas L.
The ppl that work there was very rude bad customer service never will rent from them againAnisha B.
Le client n'a pas laissé de commentaire.Ashley W.
Over all was a very good experience, just did not care for the price of the mileage was a bit to much.Jacalyn N.
Le client n'a pas laissé de commentaire.John C.
Woman who was working at the register renting the rucks and waiting on customers was courteous and very nice. She knew most customers by name.Dale D.
Le client n'a pas laissé de commentaire.Alex B.
Le client n'a pas laissé de commentaire.Dennis S.
Le client n'a pas laissé de commentaire.Richard B.
They were super friendly and efficient. Highly recommendSteven P.
Le client n'a pas laissé de commentaire.Alesica S.
Le client n'a pas laissé de commentaire.james H.
The customer service from both Shirley and the adult male staff was extremely rude and short. They attempted to charge me for failure to fill an already full tank. I will not refer any services to this location in the future and will not utilize this location again.Alexandria H.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.CHRISTA C.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Tina S.
The online pickup process was dreadful and I would never do that again unless there was a substantial discount for doing so. The guy inside was super friendly and I have no doubt could have had me on my way in a fraction of the time. Next time I'll just go directly to him. He was so helpful.Kirk R.
Le client n'a pas laissé de commentaire.Ricardo E.