Évaluations des clients Widrick Truck and Diesel

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Widrick Truck and Diesel

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michael B. le

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Le client n'a pas laissé de commentaire.

Anne W. le

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Fortunately, called drop off location day before the move. They were no longer associated with UHaul. Had to wait forever on hold to find a new drop off location. UHaul was not even aware this was no longer a drop off location. Will NOT use UHaul or ever recommend it.

Carla B. le

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Firstly, the rental was called in all the additional information was called in and when the driver got there, none of it was on file. The driver had to wait an additional 45 minutes! Paperwork and additional typing when it was already done. They didn't call to tell me that the locations had changed and I was charged extra mileage, which I wasn't planning on paying, which I think is wrong! It was only supposed to be from Lowville and not from Carthage to begin with. I'm not very happy. I went on line and changed my name and told the girl my last name and it never showed up on the invoice. But you got my email correct to send me the invoice!

Kristen N. le

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Le client n'a pas laissé de commentaire.

shasta O. le

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The power steering went and the transmission keep slipping so we had to drive for 4 hrs with no power steering and couldn't drive over 50mph not very happy at all we should get out money back for this uhaul

Samuel A. le

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Everyone here was very friendly and professional, very quick and easy getting in and out

Thomas R. le

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very friendly staff especially when dropping off only 10 minutes before closing

Karen T. le

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Again not arranged location for drop off. There was no where on premises with address visible.

Eric R. le

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Nothing! The girl who assisted me with the trailer was amazing and absolutely beautiful!!

Joyce L. le

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Customer service person was extremely friendly, helpful and even when we called back to change our reservation twice she was as nice as can be. Thank you for an easy and nice experience. Moving sucks so having a company make it a little easier is very nice??

Lana P. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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I was originally supposed to pick up the trailer in Lowville but on my way to pick it up, they called me and told me they had no trailers and didn't know why Uhaul had assigned me there. The main Uhaul office quickly found me another location but it was another 25 minutes away so we ended up over an hour behind schedule. Uhaul explained that someone was supposed to have dropped off a trailer but they ended up dropping it somewhere else. Hard to tell if that was true or a handy excuse.

James P. le

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This was not my original pick up location. I didn't find out the location had been switched until I showed up at the initial location. This caused a several hour delay in my trip. I am not pleased with this U-haul experience.

ANITA Y. le

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$29.99 turned into over $200. Surprise!! We only chose this location due to 24-hour drop off to save being charge additional days over the weekend - what a disaster. Even after we explained on three separate occasions what we were doing and where we were traveling, they applied .99/mileage instead of an over the weekend rate which would have been less expensive.

Camryn H. le

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Thank you very much.

Mike W. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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My drop off location was changed without my knowing. Partially as a result I was late returning and was charged another day. I likely would have been past the drip off time but within an hour and likely within an unofficial grace period. This change made me closer to two hours late.

GISELLE I. le

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Very accommodating.

benjamin M. le

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Le client n'a pas laissé de commentaire.

DAWN H. le

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Nothing. Widricks were wonderful and very polite. I want to thank them for giving us a wonderful experience and will absolutely go through them again.

Raul V. le

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Le client n'a pas laissé de commentaire.

Mckay R. le

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Le client n'a pas laissé de commentaire.

Peter A. le

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Le client n'a pas laissé de commentaire.

michael B. le

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Le client n'a pas laissé de commentaire.

julio H. le

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Le client n'a pas laissé de commentaire.

milagros M. le

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Le client n'a pas laissé de commentaire.

brian B. le

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Le client n'a pas laissé de commentaire.

Galen M. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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The lady in Carthage was very friendly.

doug C. le

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Le client n'a pas laissé de commentaire.

JEFF B. le

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No problems at all, great transaction!

Katherine C. le

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Le client n'a pas laissé de commentaire.

Charlie L. le

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Le client n'a pas laissé de commentaire.

Jermaine W. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

Daniel N. le

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Le client n'a pas laissé de commentaire.

laurie T. le

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The location was convenient for us but the hitch need greasing as my husband had a hard time with that

JOHN O. le

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Le client n'a pas laissé de commentaire.

sheryl J. le

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This location was fine. My Uhaul experience was horrible to include ablown tire on a the incorrect trailer. I was given the wrong trailer. I requested a refund for my many inconveniences, but have to hear something.

KRISTINE C. le

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Very good customer service!

CHARISE B. le

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Le client n'a pas laissé de commentaire.

ANGELA L. le

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The employees were very friendly and helpful. They accommodated my needs on a walk-in basis. The truck was perfect for what I needed. The truck was clean and very well maintained. I would HIGHLY recommend this location to anyone who needs a Uhaul.

SCOTT B. le

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Great people to talk with.

Jeremy W. le

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Le client n'a pas laissé de commentaire.

donald C. le

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Le client n'a pas laissé de commentaire.

Tim S. le

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Le client n'a pas laissé de commentaire.

ASHLEY M. le

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Excellent Service from the start. They had the trailer hooked up and ready to go. Answered all my questions and went above and beyond my expectations! Great overall experience!!

Ginger B. le

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It is a diesel mechanic shop, so clean is not possible.

michael V. le

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Le client n'a pas laissé de commentaire.

PHILIP B. le

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We locked the key in the van in the ignition called u haul and they responded in a very reasonable time and unlocked it. Thank You very much.

Susan F. le

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Thank you

MICHAEL B. le

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Le client n'a pas laissé de commentaire.

Stephen N. le

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Was not fully informed of the gas procedure upon pick up. Just to fill it where it was when I picked it up.....

Geoffrey D. le

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Le client n'a pas laissé de commentaire.

Justin D. le

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This place was very unprofessional and rude. They charged me for a sweep when I clearly sweeper it out. I contacted them and they had terrible customer service and was voicestress. I wish I would be able to continue to use your company but from this one bad experience I will not be. It's not about the 25 dollars it is the principal.

Charles P. le

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Good people .. good truck, excellent service. I'll tell my friends. A++

Diana T. le

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The equipment was clean, but it was very shaky and difficult to drive. Usually I hate to have to return a U-Haul truck, but I was glad when I didn't have to drive this one anymore. It wasn't a good driving experience, unfortunately. It did, however, get the job I needed done.

Bernard W. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Le client n'a pas laissé de commentaire.

RICK L. le

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Put new windsheild wipers on the trucks. Thats the only issue we had . It was a quick and painless experience Thank you.

Linda M. le

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Typically I would have probably rated higher but due to the fact they had the wrong trailer number they thought we never returned the unit in time but we did return on the 5th, so after speaking with them a few times they didn't charge late fee.

Tracie A. le

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They were very helpful and service was excellent

Brittani R. le

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The trailers running lights did not work, so we were not able to use the trailer once it was dark for the three days we had it and couldn't complete our move as quickly as we had hoped. We're also on a tight budget and couldn't afford an additional day so we're trying to finish our move using my pickup truck.

dale c. L. le

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Le client n'a pas laissé de commentaire.

John W. le

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Staff was most friendly and helpful!

PERESIA S. le

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Friendly and professional service! They were super helpful and accommodating.

Gregory B. le

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Le client n'a pas laissé de commentaire.

Anthony L. le

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Le client n'a pas laissé de commentaire.

Keven H. le

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Le client n'a pas laissé de commentaire.

dawn B. le

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Le client n'a pas laissé de commentaire.

John S. le

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Had a pick up at 9:00 am, no one was there. Had to call 800 number pay by phone and hook up my self.

SARA C. le

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Le client n'a pas laissé de commentaire.

michael A. le

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Le client n'a pas laissé de commentaire.

LYNNE Z. le

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Le client n'a pas laissé de commentaire.

AMALIA M. le

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Le client n'a pas laissé de commentaire.

MIKE F. le

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Le client n'a pas laissé de commentaire.

joel W. le

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Le client n'a pas laissé de commentaire.

CHRISTINA L. le

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Le client n'a pas laissé de commentaire.

FRANK R. le

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Le client n'a pas laissé de commentaire.

JAMES K. le

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Face it....when you show up at 7:50 am on a Monday and the door is unlocked and no one is there, and the place isn't supposed to open until 8:00am, you begin to wonder. Then a mechanic pulls up and tells you that the boss sometimes forgets to lock up. The mechanic was very helpful, and he called the secretary's husband (another mechanic) and was told just to have me drop everything and they'd take care of it. Well, they did, but I have to tell you, it was an eerie experience to walk into a vacant shop. When they say they open at 8am, the person who takes care of returns needs to be there at 8am....or someone else needs to take care of business. Your franchise is being run loosely there. I would never recommend this to anyone.

LORENZO H. le

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Clearly undermanned. Had to hook up trailer on my own. Which I thought it was Uhaul's policy for a uhaul rep to hook up trailers. Service and brake light didn't work on one side and mud guard was severely damaged on the other. Laptop used to input information had server issues.

dean C. le

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Very knowledgable and helpful.

hayden L. le

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We had an issue with an over charge that was a mistake on their end, but when I called to inquire on it, the representative was very pleasant and got right on to finding the problem and resolving it... She was extremely courteus!! Very pleased!! Thank you!!

Timothy H. le

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Le client n'a pas laissé de commentaire.

michael P. le

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Very helpful, quick, and nice vehicle - all went very well.

Stephen P. le

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Le client n'a pas laissé de commentaire.

RICH A. le

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As always, Mr. Widrick was very helpful and accommodating. I needed the 6x12 trailer immediately. He stopped what he was doing (I think he was on his way to an appointment) filled out the fairly lengthy paperwork, helped me hook up the trailer and I was on my way.

THOMAS J. le

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Le client n'a pas laissé de commentaire.

JON D. le

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COURTESY WOULD HAVE BEEN NICE ,, NO HELP DOING ANYTHING ,, RESPONSE WAS , " PUT IT OVER THERE " REALLY ??

HAROLD O. le

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While might look like an out of the way place, the location was very convenient for me. The staff here pleasant to talk with. Easy access off road, and plenty of room to park truck and trailer.

KATHY C. le

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Le client n'a pas laissé de commentaire.

Donald W. le

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Credit card swiper to simplify the payment transaction.

Mark A. le

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The location was closed when I arrived. I could not locate a drop box, but thankfully the door was unlocked (really!).

Mark A. le

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I did not notice a Uhaul sign out front when driving up. Because it is such a small Uhaul station with minimal trucks/trailers, a sign would be helpful.

TERRI T. le

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U-Haul TOLD ME THE TRAILER I ORDERED WAS THERE IN A PHONE THAT MORNING BUT WHEN I GOT TO PICK UP THE TRAILER IT WAS NOT THERE (NOT THAT GUYS FAULT) AND HAD TO USE A BIGGER TRAILER THAN ANTICIPATED.

Donald V. le

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Very helpful. Waited on right away. No improvement needed!

charles S. le

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Le client n'a pas laissé de commentaire.

LAWRENCE H. le

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None-Excellent service

peg S. le

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Le client n'a pas laissé de commentaire.

GARY G. le

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Went to drop it off and nine thirty at night, parked it, found no drop box, the business was unlocked and unoccupied so I left the keys on the desk.