Very friendly and helpfulDeane L.
Customer Reviews for Wilhelm Self Storage LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Flint, MI 48507
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 1 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Have everything ready before the customer arrives so the wait isn't so long. The truck wasn't checked for cleanliness and fluids weren't checked until I arrived. I was told there was 1/4 tank of fuel but The fuel gage was on empty!Eleanor P.
Better shocks in trucks and easier customer serviceThressia D.
Le client n'a pas laissé de commentaire.Ignacio P.
Very friendly and helpful staff; equipment was clean and ready to go.Julie H.
The location and personnel were great and very convenient! I would suggest an improvement for U-Haul in their after hours return process though...there should be a glaring Warning on the drop box to NOT drop your key in until AFTER you take your photos and complete the online check in.Stacy M.
Le client n'a pas laissé de commentaire.Roger K.
Le client n'a pas laissé de commentaire.Mary M.
No one was ever there or called us back and U-Haul though we still had the truck because it was not checked in.Mark B.
Ensure the vechicle being rented is fuctioning as it should. With no mechanical or physical defects. Ensure the vechile is clean.SCOTT ALAN M.
Better instructions on the ratchet strapsJohn P.
Poor cellular service to pick-up through the phone. No dolly, furniture blankets etc.Carly R.
Le client n'a pas laissé de commentaire.Quinton W.
Le client n'a pas laissé de commentaire.Gennie C.
Improve payment complicationranisha B.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Steve R.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.JAMES DONALD M.
Le client n'a pas laissé de commentaire.Jim S.
Le client n'a pas laissé de commentaire.Terry S.
I was about 2 hours late returning my rental - and charged for a full extra day, I could understand if I had made someone miss their reservation but this was not the case.Raevan G.
Le client n'a pas laissé de commentaire.Lamont B.
After reading a couple of reviews I was a bit worried about doing business at this location but everything went very smoothly. Very happy with the experience.Brandi B.
Le client n'a pas laissé de commentaire.Anastacia D.
Reserved a truck 2 weeks in advance then the day before it was reserved for it was delayed by 2,5 hours. Then the day of pick up I go to get the truck and it wasn't there and no one could tell me where it was. I ended up having to drive 40 mins one way to get a different truck and was still charged full price.David D.
Le client n'a pas laissé de commentaire.John P.
Have the correct truck ordered ready for the customer when it is pick up time. I had to call customer service, wait on hold for a half an hour, get upgraded into a bigger truck that I didn't need, which took a total of an hour off of my rental time causing me to have to rush what I needed to use the truck for. OR be in the office when you know a customer is coming so you can be of assistance when needed. 10/10 would not reccomend this facility.Alisha S.
Closed at 1 pm on Sat. Dropped off @ 4:20 pm and tried to use my phone for drop off procedure. Very difficult if you don't use the phone all the time. Called UHAUL and was able to drop the contract in the overnight box with permission of UHAUL agent. Make the closed drop off procedure, more user friendly. Otherwise great trailer at reasonable price.James B.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Steven B.