Le client n'a pas laissé de commentaire.Tom H.
Customer Reviews for Wilken Property Management
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sheldon H.
nothing. It's run perfectly. tythomas C.
Le client n'a pas laissé de commentaire.doris M.
Le client n'a pas laissé de commentaire.JOHN Z.
The gentleman I spoke to that gave me the keys and checked me in when I picked up the U-Haul truck told me that I could return the truck by Monday morning and I returned it by Sunday. He said as long as it's there by Monday it's fine with him. We were charged for 2 days. Had he not say it was okay, I would have made sure to have it back the same day. Please call me in regards to this matter at 407-797-1142. Thank-youMarisa F.
Le client n'a pas laissé de commentaire.Karen W.
Le client n'a pas laissé de commentaire.theny J.
The Uhaul 26 foot truck with over 170 000 miles on it needs some major work. Lights stopped working, engine was making unusual noises, brake light came on and stayed on. Fuel economy on the truck empty was really bad compared to other Uhaul 26 foot trucks I have rented in the past. Did not load much and went through 2 full tanks of gas for about 350 miles. At 0,99 per mile and the daily rate on the truck, uhaul needs to make sure the trucks are running good.Chad S.
Le client n'a pas laissé de commentaire.Matthew C.
There was a warning light on the dash saying left tire needed air. However the gentleman said it was a faulty warning light. In no way was it faulty... the tire was very low. I was told the price of the rental and the amount charged per mile, however I was not told that there was a 'surcharge' of 25 dollars for gassing the vehicle up. I did not need insurance as I was already covered. I drove a total of 16 total miles and was charged something over 57 dollars. Good gravy people. At least you could have told me to make to gas up. Holy cow your trucks get horrific mileage!CHERYL L.
Le client n'a pas laissé de commentaire.STEVEN A.
The truck was fine, however, I had rented a furniture dolly, a regular dolly and 12 pads and initially he did NOT have all 3. Merely, by a stroke of luck, we located a dolly. But this messed up my move!Anthony S.
Le client n'a pas laissé de commentaire.Byron K.
Le client n'a pas laissé de commentaire.Marshall G.
I didn't freakin drop off my trailer here! Your employees obviously cannot properly read a number! Now this stupid company is wrongfully charging my card and about to get a lawsuit! My trailer was dropped in Alvin, Tx!ROBERT B.
The truck smelled like something died inside it . I wouldn't have rented it if I knew top speed was 73 mph very dangerous passing a slower moving semi with some impatient driver on your butt!! And the best part was the a/c quit blowing out the vents!! Didn't matter what position the knob was set at !!! So no , I'm not a happy customer!!kevin C.
Fast and easy transitionJoseph G.
Good customer serviceCheryl R.
Le client n'a pas laissé de commentaire.Javier R.
Le client n'a pas laissé de commentaire.JOHN Z.
The tank had more gas when returned then when rented and Inwas charged for gas.Dean T.
Le client n'a pas laissé de commentaire.Edgardo R.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.Jacob P.
Le client n'a pas laissé de commentaire.Calvin S.
Le client n'a pas laissé de commentaire.Johnathon D.
Everything worked well and the owner was efficient and polite, I'll definitely come back here for future moving eventsGarrett L.
Le client n'a pas laissé de commentaire.Wangue D.
Thank you so much for your service, I appreciated with a long excellently thanks againjose C.
Had I gone alone I would have turned around and left... it was essentially a dirt â€œlotâ€ full of trailer and boats and trucks. Felt like a junk yard. No office. No place to buy additional last minute supplies. Just a man in a truck. He was very nice but the whole thing was a bit odd. Also, and more importantly, the mileage was off by 5 miles as was the gas gauge. I tried to upload a photo to the app as required but kept getting an error message. So I just paid for it. I'm not sure if this is a U-Haul issue or a Dealer issue but I won't be going back.Angi B.
Le client n'a pas laissé de commentaire.Craig B.
Le client n'a pas laissé de commentaire.Miguel S.
Have better maintenance on trailers. Rust Outside, and the interior ,Molding off Drivers sideMitchell C.
Customer service was not provided! The man instructed me to get the cargo myself and did not assist putting the tow latch on my truck. I was forced to do it myself and the cargo didn't have what I needed, so I had to get from another cargo truck. I will never rent from here again. Im appalled and very disappointed.Olga F.
Le client n'a pas laissé de commentaire.Amanda H.
Manager David was very friendly and made sure my equipment was ready to go!Eric H.
The site manager was great. Very helpful.alfred F.
Le client n'a pas laissé de commentaire.melanie E.
Le client n'a pas laissé de commentaire.jarrod E.
Helpful and good customer service.Kelly B.
The gentleman that met us was professional and knowledgeable. He made our rental and our move easier and less stressful. He deserves a big bonus!Machelle F.
Check in and out was very convenientKEN M.
Le client n'a pas laissé de commentaire.Frank Q.
Le client n'a pas laissé de commentaire.Chris T.
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.STARR V.
I was there to rent a trailer The employees were out on site They had me pull up to a trailer I hooked up to it they came to me did the registration work and away I went I will definitely go back to this location again for any needsRobert G.
It's a dirt road. It rain so it was a mess of water all over.ALVIN L.
Le client n'a pas laissé de commentaire.Kenneth M.
This is not where I requested to drop off, was way out of my way, had no signage, and the uHaul rep wasn't there. Just a locked storage shed. Really bad.Michael C.
Le client n'a pas laissé de commentaire.steve K.
Le client n'a pas laissé de commentaire.dwayn J.
interior swept out excellent customer service otherwiseLaurel R.
Le client n'a pas laissé de commentaire.Lettie M.
The manager which said I could drop the car off after hours, which was nice, but the place looked sketchy and I hope the truck survived the night! Called the manager twice the next morning to make sure everything was in order, but never heard back.David K.
Le client n'a pas laissé de commentaire.Jordan H.
Le client n'a pas laissé de commentaire.Larry W.
Staff was super friendly and got my equipment checked out to me quickly. We were on our way for our move within just a couple of minutes after we reviewed the different details of the contract. Overall, great experience!Sommer M.
Nothing. These guys actually care about customer service. Top notch!Eric W.
This also was not the location that I reserved to return the truck to but was farther away. This location was wholly absurd. I had to park the truck in the middle of a huge puddle/lake because the "worker" there didn't want to get out of his truck. So let me get this straight, I reserved a truck to be picked up and then returned at specific locations and neither ended up being sufficient to Uhaul so I drove significantly out my way both times and then I GET CHARGED FOR 25,2 EXTRA MILES??? ABSURD! I went straight from the pickup to my home then to the delivery spot and then to the drop off and I am getting charged $10,48 for excess mileage BECAUSE OF UHAUL???Travis F.
Awesome, quick service both in and out.Ken B.
Le client n'a pas laissé de commentaire.Gerald E.
Only if it was convenient to them, the location is filled with pot holes and standing water. the roads need to be gradedJason K.
No one to assist. Dirt roads.Rusk M.
Le client n'a pas laissé de commentaire.Jason S.
Guy was very niceLewis C.
Le client n'a pas laissé de commentaire.Javan W.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Torin K.
Le client n'a pas laissé de commentaire.Madeline Crane P.
Was quick in and out both picking up and dropping off. Much faster service than bigger uhaul stores.Paul L.
This location only had online documents. Connectivity and functionality were very spotty. The representative was very friendly, but even though I had checked in online the day before, it still took me nearly an hour to clear the online connectivity problems.Thomas S.
Le client n'a pas laissé de commentaire.JAMES L.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Jacob G.
Le client n'a pas laissé de commentaire.Tiffany U.
The ratchets on the car dolly were so rusty it took almost an hour to secure the car tiresjoanne L.
So amazing! The gentleman was so sweet and helpful with setting up the trailer and answering any questions I needed! Will definitely tell my friends about Wilkins!Elizabeth L.
Sure was weird. There was no one there when I arrived but they gave me directions over the phone and were there soon after I found my trailer.Ron Y.
Le client n'a pas laissé de commentaire.Mark S.
equiptment was not functioning properlyjoyce H.
Company is just getting started. Equipment scattered throughout storage yard. Recommend drop off at gate instead of hauling to location in yard.Edward R.
Le client n'a pas laissé de commentaire.Jennifer A.
Le client n'a pas laissé de commentaire.Dawn C.
For the dropping off process on the app to allow you to drop off early as an option onlineChristian G.
Le client n'a pas laissé de commentaire.Jeanine S.
Le client n'a pas laissé de commentaire.Walter R.
Le client n'a pas laissé de commentaire.john Z.
It a big area that almost seems like a junk yard.John W.
Was great timely responseTeresa C.
Even though we arrived a few minutes early, the truck and supplies were ready to go. Took a few minutes to do the legal stuff and off we went. I need a u-haul in six months and will definitely go back here.Teresa D.
Great serviceRuben R.
Very nice people.Guy C.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Steven P. O.
The location where I was supposed to drop off at did not have room for the trailer neither did another location close to my house. We were thankful the 3rd place would except the trailer. The whole ordeal was very frustrating !John Y.