Le client n'a pas laissé de commentaire.
Cody L.
Customer Reviews for Williams Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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That yal are very kind and very polite too. Yes God Bless...
Christopher O.Find a better way to pick up truck, complicated way to get keys, took us well over a hour, when I could of taken care of things before I left Lawton
Rick L.The drop of app should not require you to use apps that do not always work and then charge a fee when I returned it the same day I rented it
Johnny C.The tow dolly was great with the exception of the ratchets which were both rusted and very difficult to operate. They would not release and I had to get a large screwdriver to unwind them. A $2 can of spray lube from Walmart would have prevented the problem in the first place.
John P.I couldn't think of a thing. Very courteous and helpful.
micheal A.Very helpful and courteous h
EUGENE K.I have used this location for several rentals and they are always a pleasure to deal with. Merci.
Scotty F.Very professional and quick
Tony O.The 2 ladies working were very professional and courteous
Kim S.The windshield was covered with bugs and road crud. I had to go to a filling station to wash the windshield so I could drive safely. The windshield wipers were ineffective as they were hard as a rock. I could not get the gas cap off without exerting extraordinary effort. I had difficulty removing the key from the ignition switch each time I took it out. The cab was clean as well as the interior of the box.
Alan B.Staff were friendly and helpful and got our trailer connected up and on our way quickly. We'll do business at this location regularly for our uhaul needs. Merci.
Tim S.top notch crew, resolved truck issue quickly
James R.Trouble free trailer and staff exetremely friendly...great experience!
BARRY H.All good
JER-MAIN M.Overall not bad until some dumbass woke me up at 11pm sending this damn email
Jack B.No words to explain how good my experience was. The only thing that would have made it better was if the location was to do the work for me haha! Great location with amazing people. Safety was their #1 concern. I was given a lesson on how to back up a trailer. Thank y'all for everything.
Sheila P.The truck I had intended to rent and reserved wasn't available. However the owner went above and beyond and got me a truck by my reservation time and didn't charge any extra! Absolutely will rent from them again.
Dakota W.Keep doing what you are doing
Roman P.Very nice people,and very helpful. Thanks very much.
Lam H.They went above and beyond to help us with our move
Lee W.Nothing!!
Steve B.Williams has always taken great care of me when I used their services.
RICHARD K.LGBT Flag on display.
Dustin H.Nothing, they worked hard to help meet our trailer needs. Highly recommend using them again.
Robert M.Excellence
George W.Will not rent from uhaul again. Made reservation week and half in advance. Requested 20ft truck in a town we were moving from and dropping off it off in the town moving to. Got email after making reservation with a reservation number and stating someone from uhaul would contact me day before the reservation to go over contract. No one called. I called the location I had reserved to pick up truck from the morning of move and they had me picking up the truck 40 miles away out of my way. All their trucks were reserved. Only had 6x12 trailer available at the location . I needed something so got it. Had to make 2 trips instead of just one if I had gotten the truck I reserved. 3 hr round trip for the second load. If they would have notified me before the move date about not having a truck available at that location, I would have sought other rental options elsewhere. Poor excuse on uhaul management.
Todd H.Le service à la clientèle était génial. No improvement need. They go above an beyond to help you with your move
Lee W.Trailer was dirty when I picked it up. I had a blow out coming back home. The bright side of that was we pulled off the interstate and went about half a mile. We had a gentleman flag us down to let us know we had a flat. We told him we knew we had a flat and were looking for a place to eat while we called U-hual. He said I'm a U-hual dealer pull in here, come inside and cool off why I call my manager and see what I can do to get you back on road". He made a phone call and had our tire fixed and us back on the road in 30-minutes. These gentleman treated us like family. They went above and beyond on a Sunday evening to do everything they could to get us back on the road home. Their address is U-hual Nieghborhood Dealer 6827 MS-21 #39 Shuqualak Mississippi 39361. Please Thank these gentlemen again for us. They were friendly and willing to do everything they could to help. Made me glad I chose U-hual.
JAMES P.This location was great and the people was great I never had to get out of my vehicle
Charlotte S.Left truck after hours, area was clean and easy for drop off location for the truck and key.
David G.The inside of the trailer 4 by 8 that I rented was extremely clean the outside however has not been washed in a while other than that the rental was very enjoyable and the people were marvelous to deal with very good overall experience
Rodney D.Wanted smaller truck in Batesville Ar they didn't have but one it was already spoken for. Other uhaul office was closed. Big truck was nice and ok would preferred smaller truck since my haul wasn't very much
Wade B.Good location.
Dylan P.The staff was very helpful. They unhooked the trailer for me and I was in and out in less than 5 minutes. They were very inviting and friendly.
Benjamin N.Very helpful young man and woman at the location!
Julie S.Alsway a pleasure to work with this location. Smooth transactions and pleasant people. They go above and beyond.
austin F.Excellent trouble-free experience!
Shawn E.The representative was kind, courteous, and did everything imaginable to help me move with zero added stresses
Jeffrey F.Was over charged. Called the day before I picked up truck Was told one price. But was charged more. They gave me someone else's receipt. Called to keep another day until 4:30 the person said ok. Then next morning was told had to have it back by 10:00 am. Not happy. Was going to rent again this week but not now. And I was renting truck to move my mom because her husband died.
John J.Excellent service, thanks so much!
Dustin B.Very good customer service experience. They met me on Sunday morning so I could get moved due to that is the only day I had. Would highly recommend this place.
Donna M.Everything was good
Corey R.We were greated with a smile and a hello, the nice young woman makde us feel comfortable and even carried a great conversation with us. Theses are the kind of employees i would be proud to have work for me anytime !!. Thank you will defently recommend this establishment to anyone who needs to move or haul anything.
Rodney G.Williams Rentals took care of us during our move and offered excellent service. Excellent service à la clientèle.
mary C.I made an appointment online the night before pick up. When the time came the next day i didnt get a call or nothing and they cancelled my appointment. Then i didnt get the 50$ uhaul had promised if something wrong happened on their end
Elvin M.Uhaul app wouldn't work when dropping off after hours. Very frustrating. Pictures wouldn't upload.
Megan B.Make online estimates more accurate. I paid over $100 more than estimated online.
Caitlin B.