Very helpful young man and woman at the location!
Julie S.
Customer Reviews for Williams Rentals
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Alsway a pleasure to work with this location. Smooth transactions and pleasant people. They go above and beyond.
austin F.Excellent trouble-free experience!
Shawn E.The representative was kind, courteous, and did everything imaginable to help me move with zero added stresses
Jeffrey F.Was over charged. Called the day before I picked up truck Was told one price. But was charged more. They gave me someone else's receipt. Called to keep another day until 4:30 the person said ok. Then next morning was told had to have it back by 10:00 am. Not happy. Was going to rent again this week but not now. And I was renting truck to move my mom because her husband died.
John J.Excellent service, thanks so much!
Dustin B.Very good customer service experience. They met me on Sunday morning so I could get moved due to that is the only day I had. Would highly recommend this place.
Donna M.Everything was good
Corey R.We were greated with a smile and a hello, the nice young woman makde us feel comfortable and even carried a great conversation with us. Theses are the kind of employees i would be proud to have work for me anytime !!. Thank you will defently recommend this establishment to anyone who needs to move or haul anything.
Rodney G.Williams Rentals took care of us during our move and offered excellent service. Excellent service à la clientèle.
mary C.I made an appointment online the night before pick up. When the time came the next day i didnt get a call or nothing and they cancelled my appointment. Then i didnt get the 50$ uhaul had promised if something wrong happened on their end
Elvin M.Uhaul app wouldn't work when dropping off after hours. Very frustrating. Pictures wouldn't upload.
Megan B.Make online estimates more accurate. I paid over $100 more than estimated online.
Caitlin B.Friendly staff and quick service.
Brandon S.I would not recommend Uhaul to anyone ever again. Worst experience with the app setup and having to verify through a phone call with no voice-mail or repeat attempts then expected to go drive and pick up my own truck from a different location with no vehicle. Poor customer service.
Tiffani C.Yall did great if we owe any more money just let me know at 5013193365 and thx so much sorry we didnt have the truck back we we were suppose to
linda C.Overcharged me before I even left. Initial charge agreed was 346, they charged me 420. Liar and cheats .
Andrew J.The Batesville location is outstanding. I would recommend them to everyone.
LESTER P.No improvements. Staff helpful.
Woodrow M.These folks were very nice and helpful,did a great job with me, thankyou William's rentals!!😊😉😊
CATHY C.Awesome service
ERICK U.I am not sure there is anything you can do to improve. This was the fastest easiest, and nicest Uhaul place
AMANDA C.I cannot think of anything, your service excellent. Thank you for everything and fast service.
JOHN J.That lady was extremely nice. We appreciate all her help
CATHERINE D.I received 10 dollars off for student discount. Was promised 20 percent off like your web site stated.
Rocky H.Hope and guy with her are of highest quality individuals.
Douglas D.I didn't have a reservation, but I got a very clean almost brand new 26 footer. I will go back without questions.
WILFREDO E.I feel this is the place to go and I will tell anyone needing your service to come to you guys!!!
SHERRY L.Great service! Thanks!
Ashley G.The vehicle I rented was not road safe. The steering was off and the transmission was going out. I easily could have wrecked more than once because of the issues I experienced.
Jeremy C.great customer service!
Mark W.They were Johnny on the spot
DAVID F.Had an excellent experience. Hope was great and explained everything well
Douglas D.There was a quart of oil I had to buy for the uhaul before our trip was supposed to have everything checked tires were low an the back of the truck was dirty. And found some bottles of water in the cab
Jay G.The people here are great and easy to work with. They keep their equipment in order and ready to use. I will always rent here when in Batesville.
RICHARD K.Nice people. Good location. Lots of trucks and trailers. Let me drop off Sunday evening and come back to check in Monday morning.
Rick K.Good sized lot to pull onto and maneuver around. Able to drop the equipment and come back Monday morning to check in. Nice folks to work with.
RICK K.Your prices are false advertisement! I used your u haul for 4-5 hours and it cost $95 plus i put $13 in gas when your sign says $19.95, $29,95 and $39,95! I will definitely not recommend y'all or use y'all ever again! I will use Penske next time because I wasn't planning on paying almost $120 for a few hours! Dissatisfied customer
TRACEY M.Quick and easy and ready to go! Thank you!
Jason O.Rep. Was very helpful.
ANTHONY S.Very easy to work with, courteous
KOLBY H.They were very nice, although more than one person could be working so customers don't have to wait to be helped.
William P.Yes, I rented it on Saturday and returned it to FORREST city on Saturday at 5:00 pm
Essie G.Same
Jason V.They were great
LAYMON T.My pick up location was changed last minute. Had to travel further in bad neighborhood. Drop off location very small. But truck was great. Was told I had a free month storage but when I went to get it I was told no uhaul storage available in the area I moved to. Ended up having to pay out of pocket.
KYLE S.See above comment on rental. Overall company in general sucked. Poor customer service and communication within company.
Sandi C.We had to put gas in it because it was lower than 1/4 of a tank. I was charged the extra mileage and still had to pay the extra gas. Plus uhaul screwed up my reservation and I had to drive 1,5 hours to get my truck that I was supposed to pick up in Jonesboro,Ar.
JERRY B.No improvement needed, very friendly staff.
Gary F.Key was not in Dropbox for mobile pickup. Train employees to complete tasks.
James A.S.O.
Timothy B.