Le client n'a pas laissé de commentaire.
Thomas Farmer
Customer Reviews for Willies Auto Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Mr. Willie did above and beyond what I have seen in the past at other rental locations. Thank you very much.
Robert MckenzieI appreciated Willie coming in early to help me after having Fayetteville Bragg Rd cancel my truck for 7:30 am with 12 hours notice He was helpful and courteous.
Kevin CarrProfessional, courteous, and compassionate.
MATILDA PERRYThis was a 24 hour drop off location and we returned the truck after hours. They checked the truck in within 20 minutes of opening the next day.
MARK PARKSMake sure the pick up location actually has the equipment reserved like appliance dollies in furniture dallies
Mrs ValdezNothing. Everything was great.
Charlie ThompsonVery friendly and accommodating.
David Lewayne PorterGood experience!
talmage baggettEvery thing was great, except for the online app, but that was certainly not because of this location.
Ron HamiltonWhat a great guy. I will be back to see him
BILL GAINESA little isolated and little strange as the vehicles are on someones lawn. The key box is located away from the vehicles near a garage and house. Would be better if the key box was located near the vehicles and renters did not need to go to the house area.
Jason BosterAll trailers should come with a spare tire.
bradley youngI have no suggestions.
victor noblesgreat service
MIKE WILSONSuper helpful and friendly.
Bobby StricklandService was great
stanley williamsEverything was great.
Mary WalshI was charged $43 extra for no reason at all. Never renting with this company again. Surprise costs without any notification? No thank you. I'll take my business elsewhere.
jackie reidWillies auto was a god sent my car broke down on i95 interstate Willies auto was three miles from us and my family was safe my husband towed us home .Mr. Willie was very kind to us this company is a six star location
DANIEL MILLSCustomer service was excellent! Willie took the time to ensure that any questions were addressed and that we were comfortable with the equipment.
ROLAND CADYWillie didn't walk us out, show us anything about the truck, didn't have me verify the gas level or mileage (which ended up being a problem).
CHERI COATSWillie would do more than expected to take care of the customer, Thanks
JOSIAH MATTHEWSI don't know I'm just not rent there no more they gave me a truck wit a bad tired almost trash and kill my family they was so shuck up after that it took me like 14 hours to get home
GLENN CHISOLMEmployee was very helpful and courteous. A pleasure to deal with.
Anne FutchEverything was quick and courteous. Very good.
GEORGE BLACKSHEARGreat service, truck was clean and performed well.
john wheelerThe "drop off point" was described as a 24 hour drop off. Arrived around 3:30 at a residence connected to a garage. I dialed the 800 number as instructed and was instructed to park the vehicle and trailer out of traffic. No parking lot. Parked on the grass. I was also instructed to place the ONLY copy of the contract I had in the drop box along with the keys...on a post...outside the secured area. Now I don't have a copy of the contract in case I need to be re-reimbursed. I asked about the mileage past the 49 miles. No answer. So I guess U-Haul will charge me on my card...for an amount I may never know about...I'm PROBABLY NOT going to use U-Haul again.
frank allenThe staff was very friendly and helpful with all questions asked. Also it was done in a timely manner without much waiting at all.
Michael TinklepaughHad to drive out of my way to pick up my trailor because Uhaul didn't do their job. But besides that this place was great.
JULIA BALLImmediately release my $100 deposit.
BETH MAINif it wasnt for Willie and friends I would not have been able to continue my trip
DIANE LANCELOTI will not recommend U-Haul to anyone. We requested a different P/U location than the company above and when the person called from U-Haul to verify, I asked 2 times if this was the requested Location in Benson, NC (TLC Works) and they said yes. My brother drove over 12 hrs to the location that was requested to find out that the trailer was at the location above. Then when I called the 800 number listed on the online reservation paper work, the U-Haul rep. informed me it was not their problem. I'll find another company to rent from even if it costs more up from...in the long run it will be cheaper.
HOLLY CASTIAUX-DELAUDER