Customer Reviews for Willing RV
(Concessionnaire U-Haul dans le voisinage)

743 évaluations

4175 Rte 130   Edgewater Park, NJ 08010

(609) 871-2088

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 6h pm
  • Dim : 10h30 am à 2h30 pm

Services dans cet établissement :

Pour nous contacter

(609) 871-2088

4175 Rte 130
Edgewater Park, NJ 08010

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 6h pm
  • Dim : 10h30 am à 2h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Nothing exceptional service

CHARLES B. 
Évaluation :
3

Mileage could be a bit more inexpensive.

William B. 
Évaluation :
5

Your Mount Laurel location is a joke. if it wasn't for the Edgewater Park location, you would never have me as a customer again. I reserved a 17 foot U-Haul truck earlier in the week for Saturday Morning 5 June pick-up at 7 am. I arrived at the Mt. Laurel location. No truck. Told me it wasn't returned. Tried to get me to take a 26 foot truck for same price as a 17 but that truck would be too big for the location I had to go. Then pretended to bang on the keyboard and state that he contacted the Edgewater location and they had a 17 (15 would have been fine) for me. I drove over there, and they gave me a blank look. Mt. Laurel never contacted them and Mt; Laurel changed my reservation to a 20 foot truck. Edgewater Park searched all through their database trying to locate a 15, 17 or 20 foot truck for me. No luck. They had one 10 foot truck left. I had to take it. No ramp. Had to make more trips and no ramp made it fun to load and unload in 93+ heat and get started 2 hours later If I hadn't made a reservation, no problem I could accept no trucks available if I walked in off the street but I did have one. Also, if Mt. Laurel couldn't locate a truck, why didn't they offer me a 10 foot truck without the "story" about locating a truck in Edgewater? The Edgewater Park location will have my business. Their professionalism and courtesy made the day. Want to improve your business? SIMPLE. Honor your reservations. If this happens again, you won't have my business but I'm sure one customer doesn't mean anything to you in the overall scheme of things.

Thomas D. 
Évaluation :
5

Absolutely nothing

Valarie G. 
Évaluation :
3

This location is also a store which is unique. I wished I had more time to look around the store.

NAKIYYAH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
5

Well, I never anticipated that the location wasn't going to be open at the time I was scheduled to return the motorcycle trailer, and I had a had time using the Uhaul website to confirm the return of the equipment. My camera would not give the uhaul website access to take photos, and I spend over 45 minutes trying to figure out how to process the return through the website. Other than that, the guys at the location were excellent...nice place to rent equipment. Great guys!

Kizito M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nanelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHODA T. 
Évaluation :
5

Continue to do the job as well as you have been doing it they get along with people very well

JERRY R. 
Évaluation :
1

I would never recommend this store to any people of color. The two white men there are very Racist. I called 10min before coming to make sure they had the truck I needed. When I came into the store I approached the register, I said hello and proceeded to tell the guy i just called about a specific truck that you guys had. The man looked at me and said nothing. Wow, just rude! So I asked the guy next to him and said the same thing and he helped me out. I went outside to check the truck out. When I came back in to tell him which truck I wanted, the guy who was rude and wasn't doing anything at the time but sitting at the register was now playing with TOY MONKEYS AND A BLACK GUN. He smiled at me and said “ look what I found, they kept these toy monkeys clean huh” then he said to me what do you think if I pointed this gun at the Police? They'd probably shoot me down”. I ignored his antics to provoke me and proceeded to check out. This was a horrible experience that I had at Uhaul. Racism is still alive and well rather they do it subtle or outright. Uhaul needs to fire these people.

Angel J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin G. 
Évaluation :
4

Stop overcharging for mileage.

JONATHAN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL C. 
Évaluation :
5

Employee in the store was nice and helpful.

Katelyn L. 
Évaluation :
3

The guy gave me a old truck and told that was the rotation which the girl said he was supposed to get the other truck I would never go there again even if it's four miles from my home didn't care about the customer Anthony Coleman

Anthony C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
4

There were 5 staff behind the counter with no face coverings. All customers wore masks.

MARK P. 
Évaluation :
5

The team was great. Excellent experience.

WILLIE R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adrian I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUNO V. 
Évaluation :
5

Excellent staff

JERALD W. 
Évaluation :
5

The four U Haul locations we dealt with were spectacular. Your corporate service center is horrible. We rented from a location 1/4 mile away. We were told to pick up 20 miles south. When we arrived he had one trailer. Corporate customer care sent us 40 miles North to get our truck and second trailer. The locations were very helpful. The U haul Corporate offices have no regard.

diane H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc E. 
Évaluation :
2

Zero COVID precautions were followed. No masks, no distance. Do what you want with no customers around, but at least mask up when a client comes in. I have no confidence that cleanliness protocols were followed either.

Eric S. 
Évaluation :
5

Great Service

DYWANE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khadine B. 
Évaluation :
5

Pickup of the motorcycle trailer I reserved went off went out a hitch. The associates working at the location were both professional and personable. I would use this location again.

George J. 
Évaluation :
5

Good people and they will give you help with trailer attachment if needed !!

JOSEPH V. 
Évaluation :
5

Did a late key drop after accident on turnpike delayed us but absolutely not your fault. I appreciate that I could drop the truck after hours and not have to keep it until the office opened

Kathryn S. 
Évaluation :
3

It was fine. Price was fair.

CAL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P. 
Évaluation :
5

Very friendly and helpful people

Danielle L. 
Évaluation :
3

Poor customer service

Phyllis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah G. 
Évaluation :
3

People where Somewhat Friendly. Trucks was disgusting very dirty.

Chenele W. 
Évaluation :
3

We had our reservation switched around 3 times with very little notice... please have the trucks ready at the location it's supposed to originally be at. Very unhappy with having to drive 40 mins away to pick up a truck that was supposed to be 6 minutes away.

Maya I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devin R. 
Évaluation :
5

folks at willingboro RV were great! Process was painless and truck was exactly what i needed!

ROBERT M. 
Évaluation :
1

I was given a dangerous trailer. The wheel came off on the highway.

Richard W. 
Évaluation :
5

This 10' truck was perfect clean and drive exceptional well.

TODD N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chaya S. 
Évaluation :
5

Very courteous and helpful staff! Great experience overall!

Chris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynne R. 
Évaluation :
5

Easy online reservation -fast pickup, easy online return process... No issues at all!

William T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Linda J. 
Évaluation :
3

Fuck you U-Haul you're on some shady bullshit. Fuck you.

Ryan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
5

The service was great.The salesman was polite and helpful. The rental was great. i will be a repeat customer. I will also recommend this store to my friends.

Susan L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stevie H. 
Évaluation :
5

Have a trailer in the preferred location would help the customer. If the preferred location does not have the trailer, an employee could relocate a trailer for the customer.

John J. 
Évaluation :
5

Bien

Samuel H. 
Évaluation :
4

Le personnel était amical et serviable. They answered my questions and made me feel comfortable with what I wanted.

Rohan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE W. 
Évaluation :
5

Make the no-contact checkin available prior to pick up. I spent a 1/2 hour taking pics of myself and my license etc. that could have been done before hand. And if I have to go inside to complete the check-in that kind of defeats the purpose of contactless check-in .

Kristin M. 
Évaluation :
5

Great service

Rolisa A. 
Évaluation :
5

Everyone was awesome

Maninder S. 
Évaluation :
5

Reduce fees

Evan A. 
Évaluation :
5

the people that work at the u-haul are nice folks who do a good job. They will work with you to find a solution that works for everyone. And they have a thrift shop there with a million items you might find interesting. so, its all good

Jeoffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tarell G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linuker V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ADAM J. 
Évaluation :
5

Pleasant stress free experience. 2 thumbs up

STEVEN S. 
Évaluation :
3

The agents for this U-haul location need to wear masks during this pandemic.

Lashanda A. 
Évaluation :
4

Didn't seem to trick was wiped down after last customer important with Covid. But overall a very good experience easy process which was refreshing because I have never used uhaul and was a little nervous

Adrienne R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

martha M. 
Évaluation :
5

The person in charge was very helpful and worked very hard to give me the best service.

martha M. 
Évaluation :
5

Quick, efficient, painless, & reasonable! Friendly staff!

sharon S. 
Évaluation :
5

Provide a direct phone number to your facility.

robert G. 
Évaluation :
5

Extremely helpful and on time

Tim L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B. 
Évaluation :
5

Nothing at this time. The agent handled our request with upmost professional yet friendly.

Edward C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gina A. 
Évaluation :
5

Everything went smoothly for me!

Keevin P. 
Évaluation :
3

No problem with the location but the movers never showed up and customer service to report took 4 attempts and a total of 2 hours to get the movers credited.

Tonu E. 
Évaluation :
3

I dropped the truck off after business hours and therefore had no interaction with staff or access to the office space. I did, however, call the next day to confirm receipt of my truck and was greeted by a very friendly customer service rep who handled my inquiry quickly with a pleasant attitude.

Milton S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis A. 
Évaluation :
5

Have truck and trailer at same location and at Cinnaminson uhaul need to make the main key drop big enough for the new key fobs.

BERNARD D. 
Évaluation :
5

Amazing

DENISE L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARK P. 
Évaluation :
5

Very nice !

hope C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia P. 
Évaluation :
5

The gentleman in the office, was very nice and polite. He was acting like he knew me for long time even though it was our first time meeting each other. I'm so glad that I when to the correct place to rent a van. ??

Ines R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler W. 
Évaluation :
1

Worst experience of my life.

Brandon C. 
Évaluation :
5

I received outstanding service!

Terre L. 
Évaluation :
5

Pleasant customer service

KIM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon B. 
Évaluation :
5

Very Friendly Staff!!!

Alan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caridad C. 
Évaluation :
5

Second time renting from this location. Always great service. Truly appreciate how helpful they are.

cecilia H. 
Non reviews have been submitted for this location.

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