Évaluations des clients Wilson Rd Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wilson Rd Mini Storage

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Steven B. le

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Quit sending emails in the middle of the night. And your mileage rates are outrageous. All it seems you care about is your image, not service. The agent was outstanding. False narrative that it is easier for the customer using phone. You guys have a monopoly it seems. That sucks for the consumer. You asked.

Christian T. le

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Staff was great in helping me rent my truck! They did all the legwork for me regarding making the reservation, and answered all of my questions enthusiastically and helpfully. I was able to get my truck easily and without any problems whatsoever. Would rent here again!

Cindy E. le

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Exceptional customer service!!!

BRENT A. le

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The woman who helped arrived on-time (we were the first rental when she opened) and she was very friendly and helpful!

DEBORA S. le

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I rented my vehicle at the Charlottesville rd store in Columbus, ohio. She gave me two days and I only needed one day. The woman at the Wilson rd didn"t give me a place in Elizabethtown. Then I received a text as to be where I should drop it off however we had already dropped it off by the time I saw it.

gary H. le

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Improve the self check in system that failed. I spent over a half hour to check in...and still didn't get it to work.

Eudora H. le

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Le client n'a pas laissé de commentaire.

COLLEEN E. le

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Le client n'a pas laissé de commentaire.

Jeff G. le

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Le client n'a pas laissé de commentaire.

Gregorio S. le

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Le client n'a pas laissé de commentaire.

Michelle H. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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Just a long application thing. But I love the trucks.

Christopher W. le

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Le client n'a pas laissé de commentaire.

DeShawn J. le

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Le client n'a pas laissé de commentaire.

Ronald W. le

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Le client n'a pas laissé de commentaire.

Nicole A. le

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Le client n'a pas laissé de commentaire.

kurt Z. le

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very friendly service at the desk

Larry A. le

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Greta was outstanding in providing customer service. She very clearly explained everything and is an asset to your organization.

David S. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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Greta was great. She was so sweet and kind. Her network went down while I was there, but the process went smoothly and was quick too.

Jon W. le

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Agent was very friendly.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Very nice and professional. I would definitely rent from this location again.

Charles T. le

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After hours self-serve was a nightmare.

Tanner S. le

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We chose a pick up somewhere 1 mike from our house. Uhaul switched our location last second which was 6 miles from the original. This caused us to have to pay for 12 more miles than we planned on. Very upset about this and would Iike a call

Nikki E. le

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Very nice lady at this location.

Sean W. le

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Greta was fantastic! Best experience I have ever had with U-Haul. I will come back again and will highly recommend this location for their service.

MARK M. le

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Le client n'a pas laissé de commentaire.

Joachim B. le

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The references thing was ridiculous

Arielle S. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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This was not my preferred location which resulted in more miles I had to pay for, but it wasn’t too bad. The attendant said she would be there until 3:30, but was gone when I returned the vehicle at 3:10. Otherwise, very smooth and good experience.

Lidia M. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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The truck's "check engine" light was on.

Brianna B. le

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Greta is a valuable asset to the company. She stayed over time in order to make sure I was fully taken care of. Give her a raise.

le

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Greta was OUTSTANDING! I thought I made a reservation the night before but I think I forgot to click on "confirm". Greta called around, made suggestions and got us on our way with no issues. It was a terrific experience and she is an asset to U-Haul! Thank you

Geoffrey B. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Sue V. le

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Le client n'a pas laissé de commentaire.

JOHN E. le

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Le client n'a pas laissé de commentaire.

Janna P. le

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Le client n'a pas laissé de commentaire.

Matt Y. le

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Gretta is awesome!

Nana G. le

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Le client n'a pas laissé de commentaire.

Lori H. le

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Great customer service

Amatulwali S. le

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Le client n'a pas laissé de commentaire.

Joseph H. le

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Proberty manager was very polite, fast, and friendly

Kathleen E. le

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Le client n'a pas laissé de commentaire.

Julie B. le

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Drivers sun visor broken. Will not stay up and falls into drivers line of sight.

Greg M. le

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Le client n'a pas laissé de commentaire.

MARCELLA H. le

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didn't have a gas cap. sent to another location to pick one up, only to be given the wrong one. was told to drive the truck without a gas cap, causing three truck to drive poorly and use more gas, that I had to place. wasted my time, gas and extra fuel cost.

Matthew B. le

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I used the UHaul 24/7 feature and was supposed to pick up the truck before business hours of the facility where I was renting the truck from. The keys were not left in cab of truck where they claimed to be placed in the app, and had to wait 1 hour for the facility to open so someone could provide me the keys. On top of this, the truck was filthy inside and smelled badly. It only had 40,000 miles on it!

David N. le

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Le client n'a pas laissé de commentaire.

Heng L. le

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Le client n'a pas laissé de commentaire.

Kaity M. le

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Le client n'a pas laissé de commentaire.

SISAVATH B. le

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Customer services is not friendly

Luke P. le

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I put in a reservation for a 15ft truck, when I came to pick it up I received a 12ft truck with a "Mom's attic" and the person running the truck pick up continued to claim it was a 15ft.

ionut T. le

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It took 45 min to get the truck because the lady couldn't use the computer... used up time I had with the movers and made me late on the road.

David H. le

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Pick up was on the slow side, but employee was very friendly.

Patrice H. le

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Le client n'a pas laissé de commentaire.

Patrice H. le

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Le client n'a pas laissé de commentaire.

CHAD B. le

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I worked with Greta at this location. She is absolutely wonderful. I called her before coming in to ask a few questions and she was extremely pleasant. So pleasant that although I found a u haul closer to my home i went out of my way to go to her location. Everything was explained thoroughly as this was my first time renting a u haul. Her service was impeccable. While in her office we began talking and got into the topic of one of her plants and she gave it to me! My first house warming gift! Moving is never ever fun but Greta was able to make the whole experience something wonderful. I will recommend everyone I know to her location.

Mary H. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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Le client n'a pas laissé de commentaire.

Nafi H. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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The staff was very knowledgeable and nice. She completed check in quickly and explained all instructions well.

Sherry W. le

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Le client n'a pas laissé de commentaire.

Jonathan S. le

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We had a wonderful experience with Greta this morning- she was helpful, friendly, and went above and beyond to help us with a storage unit and uhaul truck. We will definitely recommend this storage facility to friends in the future.

Lauren P. le

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Le client n'a pas laissé de commentaire.

Jonathan K. le

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Have paperwork ready to go instead of fumbling through and getting everything ready the second I got there

Sally P. le

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I dropped off after hours so I can't provide a lot of feedback, but I appreciated the clear signage by the drop-off slot specifying what to include with the key, and the quick check-in and accurate invoice this morning.

Steven K. le

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The location did not have my truck I reserved, it took me an hour to get a smaller truck cssuing me to make more trips. Then on returning the truck, they tried to charge me one way fees, which I did not d . I was instructed to return the truck to a different location, not my choice. I will probably NEVER USE UHAUL AGAIN!

Joy F. le

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Le client n'a pas laissé de commentaire.

Leslie I. le

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Le client n'a pas laissé de commentaire.

Tim B. le

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Very friendly and efficient staff.

Ray M. le

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This location had just a drop off box. There were no directions to park truck. It was before 3 pm on a Saturday. There should have been some one there at that time. 12 pm close is unrealistic for Saturday hours. There were already three trucks parked there.

Gary B. le

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Le client n'a pas laissé de commentaire.

KYLE L. le

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I called a phone number to find out where I needed to drop off the truck. The lady on the phone was rude. She sent me to the wrong place to drop off the truck. Then told me I had to take it somewhere else that was 1.3 miles away. She said I would have to pay the mileage if I was over. I just didn't think that was good business practice!

ALEXIS T. le

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Very quick and easy process. Would recommend to others.

rachel S. le

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Le client n'a pas laissé de commentaire.

RUTH G. le

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the people was nice,freindly and so helpful went out of there way to assist me,, so grateful thank you.

Timothy C. le

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Le client n'a pas laissé de commentaire.

LINDSAY J. le

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Le client n'a pas laissé de commentaire.

MICHAEL G. le

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Le client n'a pas laissé de commentaire.

Ricardo R. le

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Le client n'a pas laissé de commentaire.

MARJIE P. le

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All went well!!

EMILY M. le

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Le client n'a pas laissé de commentaire.

DAVE W. le

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Couldn't have had a better experience working with this business

JC M. le

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Customer service representative was very helpful and willing to please the customer. Top notch.

Jassmynn M. le

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Don't have an issue with this location. Will be calling in expecting to be credited for service. This experience all together was horrible.

Megan C. le

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Le client n'a pas laissé de commentaire.

Timothy G. le

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Le client n'a pas laissé de commentaire.

Shawn P. le

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none whatsoever. perfect service

KELLY P. le

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A worker at this location called to tell me that we were supposed to drop off our truck at another location. However, I specifically asked at pick-up where to drop-off, and she indicated any Columbus location. The gentleman was very kind and helpful and did not charge us a wrong location fee.

BARB V. le

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Le client n'a pas laissé de commentaire.

ZACHARY W. le

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The parking lot or lack there of was a bit disconcerting. Some form of communication as where to go or what to do when not there for storage would make things much more pleasant than just guessing and parking in the grass. Overrall though, the service was great.

Michael Q. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

ROY W. le

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Drop - off was in San Antonio.

KEVIN L. le

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Le client n'a pas laissé de commentaire.

ROBIN L. le

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Le client n'a pas laissé de commentaire.

LARRY E. le

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good location