Customer Reviews for Wilson StoreMore
(U-Haul Neighborhood Dealer)

345 évaluations

3451 Ward Blvd   Wilson, NC 27893

(252) 234-7520

Heures d’ouverture

  • Mon-Sun: 9 am–6 pm

Services dans cet établissement :

Pour nous contacter

(252) 234-7520

3451 Ward Blvd
Wilson, NC 27893

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 9 am–6 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I rent uhauls alot and this store was by far the easiest store I have been to. Mandy was so nice and friendly and helped me with my rental . I had to extend my rental and she made it a flawless transaction.. you need more people like her. Also the other girl that was there helped me also and she was just as nice and friendly as Mandy.. excellent stor I will be doing all my business through them from now on.

TAMMY JOYNER 
Évaluation :
3

Not sure. It seems okay

Cassandra Pittman 
Évaluation :
5

Continue to be the best you can be.

NINA BLOSSOM 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarone Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy triplet 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trudy Lappin 
Évaluation :
5

She advised me to take pictures of dashboard on the gas. The paper scale for gas is different from actual fuel gage in truck.

Angela Williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Niki Hinnant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jasper moore 
Évaluation :
5

Everything was excellent

LAURIE COLE 
Évaluation :
5

The young lady was very pleasant & helpful with providing a receipt for the U-Haul rental return. If I ever need to use a laundromat, this location would be my 1st choice!

carolyn thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

manmeet kaur 
Évaluation :
4

Mobile App did not work. The tire pressure light was on when I checked out the vehicle. It would be nice to know the actual air pressure in the effected tire was at a satisfactory level at time of checking.

George Mount 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jimmy king 
Évaluation :
3

Have the previous user to remember to take all other rental equipment out of the truck. Namely, dollies.

Keke Savage 
Évaluation :
4

Le client n'a pas laissé de commentaire.

olivia frazier 
Évaluation :
5

Awesome service and friendly agent

Giulio Novarese 
Évaluation :
5

Friendly helpful staff

Michelle Whitehead 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brionna Hall 
Évaluation :
3

I turned in the van less then an hour after renting and I still have not received the email that the lady said I would receive once they checked it back in. I should be getting a credit back haven't seems that either. I also think that they should check it back in right away while customer is at the location seems a little fishy to me. I'm going to call and speak with the owner I met him and his wife before.

Cherwanda Jones 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DECARLOS WILLIAMS 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve Witchey 
Évaluation :
4

The lady I spoke with was very helpful. She was new to the company and was able to answer all my questions.

Paul Mattocks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Greengo 
Évaluation :
4

Friendly staff, All features on truck were functional. Additional packing items I ordered were available and clean. The U-Haul storage bed was not swept clean and the parking is tight; but overall positive experience.

Jeremy Kirby 
Évaluation :
1

Le client n'a pas laissé de commentaire.

deyjavan arruda 
Évaluation :
5

Very friendly personal

Luis Ramos 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Grover Crumel 
Évaluation :
4

Le client n'a pas laissé de commentaire.

symeria neal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Curtis 
Évaluation :
5

Best location in Wilson

Charles Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivian Toler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY MITCHELL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel Drosendahl 
Évaluation :
5

Nothing. Everything went well.

Jonathan Winstead 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence Albert 
Évaluation :
1

I wanted to do a one way trip. The rude lady in the office never gave me that option so I had to double back and bring the rented truck all the way back to Wilson and accept a late charge for it and a mileage charge since I went over the mileage expected to be used. I was overcharged tremendously and I do not appreciate it. I will be struggling for food till my next check simply because I wasn't given the option to drop off the vehicle in a location near where I moved to. Zero stars will never go back to uhaul. 2 men and a truck for the win!

Gabriel Ward 
Évaluation :
5

Send all of your customers to this location, the location on forest hills rd does not answer the phone and there is no one on site. Also the location on highway 301 does not have anyone there as well and they also do not answer the phone.

FRANKLIN WARD 
Évaluation :
5

Staff was very professional, friendly and polite. All my questions were answered before signing the contract. I would highly recommend this location for all your U-Haul needs. Definitely five star service.

Danny Worley 
Évaluation :
2

I reserved 2 Dollie's when I got to the location to pick up the truck and Dollie's I was told they had gave them all out for the day . I "reserved " Dollie's "reserved " means you hold them for that person not rent them to other who did not

CYNTHIA FLETCHER 
Évaluation :
1

Way to expensive.... you guys rip me off I am highly disappointed

Anthony Barkley 
Évaluation :
4

Le client n'a pas laissé de commentaire.

avis lynde 
Évaluation :
5

Staff person was very friendly and helpful. TY RWC

Robin Webb Corbett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Bogle 
Évaluation :
3

We were told the price we would have to pay would be around $50. When he paid it was around $75 we were not told about about the extra

thomas williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Whitney Pugh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tikiya Sauls 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chester Rains 
Évaluation :
5

The young lady at this location is very helpful and will show you the truck and will answer all your questions.

NAINESH MEHTA 
Évaluation :
1

Give me my $73,46 that you held on my card and the $73,46 extra you took off my card!!!!! After l already paid $218 PLEASE MAKE THAT MAKE SENSE!!!!!!

TONYA Miller 
Évaluation :
5

My first location to rent had a staffing issue that didn't allow me to rent from them. A friend told me about the Ward Blvd Wilson NC location & they understood my situation & rented a truck. In no time I was back on schedule to move. Great Service!

Elaine Harper 
Évaluation :
5

Everything just fine. Will be using again and letting friends and family know about the service. Attendant was very nice and helpful.

Barbra Israel 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sasha Newell 
Évaluation :
5

Professional friendly people, truck well maintained. Highly recommend

Allison Hesmer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMENIC CANADY 
Évaluation :
1

The truck was given to me with less than a 1/4 tank of gas. Upon the return of the truck the representative said everything was fine. After leaving, I was double charged. I tried calling the location, but they would not answer. I returned to the location to discuss the over charge and was told that I was over charged because the tank was less than a 1/4 tank. I explained to them that it was given at less than 1/4 tank. The representative stated that it was only a little less than a 1/4 tank. She called her supervisor and they stated that there was nothing they could do because I had already been charged and a customer concern would need to be completed. This is first problem I've had with Uhaul and this experience makes me not want to use the services again, especially not for this location.

Shekeila Page 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES WHITE 
Évaluation :
2

Well, the first time I went to this location was closed. Nobody notified me. Today Monday, the guy in charge had an bad attitude. The 10 foot truck was dirty and had all mechanical issues. I have to call road assistance. Need to be service badly. Terrible business. I should get a refund!!!!

ELIAS JACOBO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley Davis 
Évaluation :
5

Make sure the gas you state that is in the tank is accurate and more than just 1/4 of a tank. At least have 1/2 tank of gas

Jennifer Pacay 
Évaluation :
5

The whole rental process went smoothly. The clerk she was super nice and very helpful. Ended up having to keep a few days longer than expected but that was no problem.

Tenesia Thomas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Boykin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavoris Bynum 
Évaluation :
4

The two young men did an ok job and they are somewhat experienced. They left over the wardrobe closet on the hallway which they did not try hard to move it to the bedroom even I said we could get it in. And I have to move it in later by myself and it was about three to four inches extra tall. Other than that they did good and were very careful with stuff they moved. Overall I think they will be doing a lot better because they still young.

Gary Ma 
Évaluation :
5

Friendly customer service. Transaction was smooth and seamless. Likely the best uhaul experience I've ever had.

MONIQUE DAVIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

blanca delatorre 
Évaluation :
2

Le client n'a pas laissé de commentaire.

william powers 
Évaluation :
5

I always have excellent service when I rent from this location and they're still doing an excellent job!!

Willie Barrett 
Évaluation :
5

Staff was very helpful.

Stacey Cain 
Évaluation :
2

the location is inside a laundry mat in the back not a typical Uhaul building. Just a small sign hanging under the washland laundry sign. The guy travis-trent? Was very nice when I called on Sunday to see if I had to come back to get truck bc it wasn't the right drop off. He said I was "good, he was able to check me out with no problems "

Keisha holdman 
Évaluation :
4

People were very respectful, and very helpful I would recommend them to everyone.

Veronica Pope 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector Gonzalez 
Évaluation :
5

Professional and Knowledgeable

Petina Garcia 
Évaluation :
1

was over charged for 100 miles!! when i literally went only a few miles and back!!! the person who did this was unprofessional and not paying attenion and was very rude when i wanted a refund. then decides to come outside and say whats going on? not professional.

Stephen Wade 
Évaluation :
5

The Wilson branch was great .. just waiting on final payment confirmation.

Brock Chase 
Évaluation :
3

My reservation was not correct. When I went to this location the truck I needed was not available due to the incorrect reservation time. I was able to get another truck from a nearby location and the experience there was great.

Patty Wood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kalaia Richardson 
Évaluation :
5

Continue to do what you all doing.

Valerie Dixon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tobie bellamy 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda McKeiver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

loretta Jenkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Delgadillo 
Évaluation :
5

Everything was perfect and done professionally!

Barbara Heder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Mohr 
Évaluation :
4

Le client n'a pas laissé de commentaire.

donald adams 
Évaluation :
3

We had terrible service from uhaul company. Cancellations, no communication, switching locations, the wrong size truck… the issues were endless

Samantha Schiffler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Soroko 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACQUELINE SMITH 
Évaluation :
5

All I did was drop off the vehicle so I have no opinion on them.

Kiara Hilliard 
Évaluation :
1

Agent lied to me about procedure and charged me for 2 days and told me that if I turned it in before the second day I would be refunded for the extra day. They did not refund me and said this was how they do business basically and stole over 100$ from me and then had the balls to charge me another 23$ more for milage. I will never use uhaul again.

Kevin Kirby 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dwayne Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorrie Grogan 
Évaluation :
5

Agent was helpful and an outstanding person. Merci.

Aaron Howard 
Évaluation :
1

Change locations.....you are located inside of a public laundry facility.....the clerk wasn't friendly or helpful.... But I needed the truck to move.

Melissa Barnes 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter Schwarz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Page 
Évaluation :
5

The lady who checked me out was extremely nice and helpful. Very nice and she made it a good experience.

MICHAEL MATTHEWS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita Daniels 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Utt 
Non les évaluations ont été soumises pour cet établissement.

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