Évaluations des clients Windsor Park Convenience

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Windsor Park Convenience

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Sabrina D. le

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The van wasn't there when it was supposed to be. The store people had no clue. Had to wait 45 min, even though I reserved it in advance. The person that eventually brought it back got in my face about it. When I reserved it, it said a $50 guarantee that the van would be there for me, well it wasn't and he wouldn't honour that. The store was crazy busy and there was only one person there. It was a mad house. Would never rent a uhaul from there again.

Felipe O. le

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When I picked up the car the gas was marked with full, when I took the vehicle the gas was 1/8, but when I was return I put 1/8. The attendant charged me $17 for full gas, when I was asking her, She started to scream with me saying that was my fault. I really agree that I could pay attention for the paper and comparing with the vehicle on pickup, but She has no right to scream with a customer. She put me out her store screaming.

caroline B. le

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They were super friendly and eager to help me!! I would definitely go back to this location in the future

William B. le

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First of all the agent at desk had no idea how to use equipment. Terminal would not work. Online booking would not work. After 45 minutes we had to go to another U-Haul to get a smaller trailer. Terrible experience will definitely not return.

Sacha G. le

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Processing time was very long, teem member may need more training

Robb M. le

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Le client n'a pas laissé de commentaire.

James X. le

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Le client n'a pas laissé de commentaire.

Desiree M. le

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unfortunately, when I returned the vehicle, the lady at the counter was not able to speak English well

Ross E. le

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The store owner and his wife are very rude and unprofessional. The employee that did the inital rental was great. The owner called for an early return prior to my 24hr period. The vehicle (van) was dirty and smelled like garbage on the inside, the exterior was dirty and needed washed . Oil change reminder was on in the dash display( obviously due) They didn't even inspect the van upon return, asked me to go outside and take a picture of the mileage and fuel gauge.

Adam F. le

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Le client n'a pas laissé de commentaire.

david T. le

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Le client n'a pas laissé de commentaire.

Samuel L. le

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Le client n'a pas laissé de commentaire.

Mirina V. le

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They dont speak english. Truck was dirty. They couldnt figure out how to charge me mileage and had to call someone else. They served many customers while trying to figure out my mileage. It ultimately took an hour.

Maryalla E. le

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Windsor Park location gave me great customer service, very happy with them.But your Regent location has no idea about customer service, got to the Regent location 5 minute late after closing, Assistant Manager said to bad come back tomorrow.I will recommend Windsor Park locations to all my friends and family and use there location again but will never recommend your Regent location because they don't know how to give customer service.

Bernard G. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

lorry A. le

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Le client n'a pas laissé de commentaire.

Hugh H. le

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The location is sound and process is great. You will need a credit card to book onsite as booking Credit Cards are not kept by the location.

Robert B. le

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My Only feedback was i had a return time for 4:30pm. Received a call at the office to tell me the truck had not been returned....i returned the Keys and the Van back at 5:30AM the next day. So i only had the car for 13 hours and allowed for the facility to rent the car for the next day. It may have been my mistake that i did not inform the facility ...but they should have checked out the door to see that the vehicle been returned close to 12 hours early.

CHRISTOPHE M. le

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Suggests thzt gas tank be always full during pick up sothat it could easily returned full. Rather than picking it up at, say, half tank and when refueling one has to stop pumping, gi in the van to check the gauge.

Karen B. le

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Le client n'a pas laissé de commentaire.

Driss F. le

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My first experiance with this location was good and verry satisfied with the service :)

Dennis J. le

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The owner was not there at the time of the pickup or drop off. Both times we were there for at least 40 minutes or more waiting for the employee to talk to the owner because they didn't know what they were doing. When we did the pickup the girl took copies of my visa and code on the back which should not have happened. Then it took so long for them to figure out what they were supposed to be doing. I will never go back there again. Terrible service.

Lawrence AND R F. le

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It was good.

Gayle M. le

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Le client n'a pas laissé de commentaire.

Greg S. le

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Le client n'a pas laissé de commentaire.

Joel F. le

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Explain that they measure your driving in miles not kilometers because it makes a huge difference Explain that you have to fill part of gas

Richard D. le

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Le client n'a pas laissé de commentaire.

Krystal W. le

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Should be able to have the truck for more then one day.

Kevin R. le

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have snow and or ice off windshield.

Victoria L. le

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I believe it's a wife and husband who run this location, I've rented a uhaul from this location twice now and have had the pleasure to meet both of them! They are both so sweet and kind, it was a great experience all around! As I booked last minute they only had a smaller uhaul, which was totally fine as I think they have under 5 vehicles to rent out but I would ABSOLUTELY recommend this place to anyone looking to rent! The customer service I received there was unparalleled to that of an actual uhaul company!

Richelle R. le

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Le client n'a pas laissé de commentaire.

Beverly W. le

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In Canada everything should be in kilometers. I found it to be a verye expensive endevour.$19.99 in my view is very misleading.All other costs should receive the same recognition.