Our rental had the tpms light flashing then stayed on (none of the four tires looked flat) and once while sitting at a stoplight on Dam Rd. the temp gauge went past 210 (3/4 of the way to overheat)
Jonathan Santander
Customer Reviews for Windy Flat Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Staff was very friendly and helpful. Would go to this location again.
Eric KahnGreat costumer service
Luis David MurguiaRien
RICH FloresStaff very customer centric and staff went above and beyond.
Regina WashingtonOverall customer SVC was excellent!!
anna milesThe lady in the front desk was very generous, presentable, and helpful.
Denise LegorretaNothing !! Great location .. great Staff .. great selection of inventory always in stock
JAIME DICKENSFriendly staff very informative! Quick easy process..
Josanni GoreeThea extensive inventory this location offers meant they had just what I need, on short notice. The staff is friendly, competent and helpful. The van I rented was clean, low mileage and well maintained.
Danny HirschDemonstrated care and consideration!
DEBORRAH BremondGreat people!
Darien HallI use this location quite a lot. The staff is awesome
Maggie FrostWe appreciated the service with a smile. The staff were very helpful, suggested the supplies we needed, and answered all our questions.
Van MoellerThere is nothing that needs to be done .
Elise HankinsAucun
Jose SantillanEasy in and out, staff was kind and helpful. Super clean truck.
Kaeleen CostaThe van radio screen went blank :(
Rommel CuevasDon't allow someone to use another person's credit card
Michael GordonThe gentleman who helped me was very friendly and professional. I will definitely be back--thank you again!
Courtney ThompsonNothing. All went well and very smooth.
Robert TaylorThis location and the people operating it were fantastic. They greeted us, moved everyone in line efficiently and had our reservation pulled up ready for us as we checked out. Fortement recommandé!
alison ByrneThe best U-Haul ever. Customer supreme! Thanks San Pablo Dam Road location.
Alice ScottTo be honest and frank, there are no improvements needed whatsoever. The entire experience from A-to-Z was absolutely perfect. The staff vehicle, the management team, all very accommodating procedures, and returning the vehicle was so easy
MANDO BELLINGERDo more of the same!
John BroussardThe equipment was fabulous, < 4 000 miles on the truck. Staff were super helpful, especially since I struggled with the app. Great experience.
Alan MurleyThe customer service is really really nice. Genuine and kind people. Love it!!!
Jorge CervantesKeep it up !
chris atienzaAs always, great customer service, great location easy freeway access and excellent staff and in house French bulldog!
Joselito SorianoWhen advertising the rental of the appliance dolly...make sure to put on the advertisement stating 10$ per DAY. I didn't know and Really didn't need it, was charged 100. Wouldn't have gotten it..
Jeannine NelsenOutstanding service, clean well maintained. The staff was very helpful and excellent customer service !
wyane grigsbyNothing. We had great customer service and the truck only had 3k miles. Great rental, thank you!
Jeff StrohmWonderful staff! Great communication, professional yet personable, and very efficient. Truck in great working condition. Have rented here twice in two years and the experiences were the same. Merci!
MONICA DOUGLASPeople very kind and helpful. Last minute rentals very helpful. Gas fill up charge is a bit much if you don't fill tank back up.
MARTHA MELGOZAAlways a great experience at Windy Flat.
Michael HannaSolid truck that held up from Rodeo to Roseville & back with little to no major problems. Great Customer Service. In & out, fast processing and drop off of vehicle.
Pip TUNGOHANGreat service!
Dao NguyenI don't know how Excellent service can improved. My ratings says it all about the location and equipment! The staff that assisted me, were most professional in their field! Malena went above and beyond very accommodating, making the overall process flow to where I was in and out, in no time! Mike was very happy to share how services has advanced over the years and just simply added to the commitment of doing an excellent service! I would definitely recommend this location and the professionalism of Malena, for how she assisted me through the entire process. As well as Mike for his level of professional expertise as well⭐⭐⭐⭐⭐+
christena jenkinsExcellent service à la clientèle
Maria TorresAucun
MERCY HUSTONThe man and woman team who helped us were very friendly and helpful. The man at the location walked out to show us where the after hours drop off location was, just in case, and where to put the keys.
Angeli ButtonExcellent service à la clientèle.
CHAMBER OF COMME RODEOVery nice customer service. People who actually care to help people.
Vincent HendraFree Beer
SYLVESTER HAJCAKThis location is very professional!! The Staff does an amazing job!!
valerie dawsonYou have already done it.
James JacksonLove the people working with me great job
Jerry ZeiglerVery helpful and kind
Jason PenarelliVery helpful, kind and friendly staff. Will definitely go back
Rainer Cantillerstaff was super helpful, and was happy to help me drop off after hours
Rajeev ChandrasekaranMike was great, I will use this location for rentals from now on
Jerry BlasingameYou guys were awesome and I will definitely use your services again. Thank you for being so warm and friendly. It turned out to be a very difficult day, but at least it started off with kindness.
Alicia BrizziAlways great, above and beyond kiNda folks!
Francisco SanchezThis is the best Uhaul in California in my opinion. The service is amazing. The trucks are always so clean and the location is perfect. Merci.
ALISA OWENSThis location was really great and the people were really nice I appreciate there help
Brittney BrownStaff are very helpful and service is quick. Easy return.
peter abenojaThe checkout via the app was useless. Uhaul shouldn't promote it until it actually works. The folks at Windy Flat were great, however. They made it a good experience.
JILL CARABELASBest experience by far. Mike and Melayna are so easy to Del with. Van was brand new and very clean. I needed to keep it for a few extra days and they were so understanding. If you need a uhaul this is the spot.
Dana ValsecchiThe employee is very helpful and she knows her job very well… Kudos to the guy who attended us when we returned the truck even it is already closed
Paul Ryan Magpantay