Customer Reviews for Winter Springs Food Market
(Concessionnaire U-Haul dans le voisinage)

121 évaluations

147 W State Rd 434   Winter Springs, FL 32708

(407) 365-5238

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 6h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(407) 365-5238

147 W State Rd 434
Winter Springs, FL 32708

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 6h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Keep up the great work.

Christina B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Meleanie L. 
Évaluation :
3

The truck ran fine. The service and cost were great. However, I don't think the truck has ever been cleaned. I'm in construction so I'm used to having a dirty vehicle, but I feel like rental vehicles should be cleaned between uses. It wasn't just dust and dirt. I had to remove sticky residue, maybe coffee or soda, from the center console.

Ryan L. 
Évaluation :
2

Had a lot of issues picking up and dropping off wasted one hour to pick up and another hour to drop off

Gregory C. 
Évaluation :
3

Paid for dolly but there was no dolly in truck

Kaitlin M. 
Évaluation :
5

Nothing. The only difference was that it was a neighborhood site. It is a business. Not very personable or hands-on.

Christopher M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terrie F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashley P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY M. 
Évaluation :
4

Nothing I can think of, except to let them know they may need to use off hours check-in.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
2

Have a separate area for U Haul Services with a qualified customer Agent to assist clients seeking to us the U Haul rental options.

Nigel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean C. 
Évaluation :
1

The proprietor was 30+ minutes late leaving me standing in the cold. He could not figure out how to give me the lift and dolly only to later find them in the truck. Blankets were wet. Terrible location.

Christopher S. 
Évaluation :
3

The guy just took the key and said I'd get an email. He didn't check anything.

Tammi R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel O. 
Évaluation :
5

Nothing. The process and store owner were great.

Richard L. 
Évaluation :
5

This was by far the smoothest and easiest rental I've had to date. Not to mention the Uhaul itself was very clean in the interior and ran great. 10/10 recommend Uhaul, more specifically this location! Merci!

Dylan H. 
Évaluation :
3

Did not answer the phone in the 15 calls I made over 2 days. Wanted me to just leave before they looked the uhaul- said I will just email you a receipt later. This is a sketchy convenience store location.

Katrina N. 
Évaluation :
5

Make all rented trucks none smoking. The smell of cigarette was too strong inside the driving cabin. I drove the entire way with the windows down and my mask on the whole time.

miguel R. 
Évaluation :
5

Very good customer service, this is my preferred place to rent a moving truck, the manager is very polite and educated.

Doris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine C. 
Évaluation :
3

The original drop off location would NOT accept the truck. They sent us to Winter Springs Market. WE were concerned about leaving it there since they could not give us any confirmation of drop off.

Michelle M. 
Évaluation :
5

Friendly costumer service. Easy to check in and out.

Javier M. 
Évaluation :
3

They were very helpful and it was a snap to pick up and drop off the equipment. They even had a dolly, blankets and a furniture dolly on the truck for you to use. it was a very pleasant surprise and I would use them again.

Charles A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Noah R. 
Évaluation :
5

offer dicounts for multiple days

Katherine S. 
Évaluation :
5

They're always friendly and quick to fix any issues.

kathy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alina S. 
Évaluation :
3

Make sure you pre-order the additional equipment you need with your truck as this place had limited supplies.

Daniel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHIRLEY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pepe N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn J. 
Évaluation :
5

Kate was great. Very proactive calling me ahead of time to see if we could make better arrangements. Translation was smooth.

Carlos M. 
Évaluation :
3

The Uhaul itself was clean, but the ignition was very hard to start. The key was very hard to turn to get the engine to start. It felt "locked" and I had to violently hake the steering wheel to get it to unlock so that it could start. I also spent the extra money to have a dozen blankets for wrapping my furniture. When we opened the plastic bag that they were in, they were damp and smelled VERY badly, like mildew and death had a dinner party. The last time I rented a Uhual was in 2001-2002 and I also had a poor experience. I should have learned from my mistake. Please do better. Jacob M. Langston

jacob L. 
Évaluation :
1

No mask regulations at this store. Charged me for an extra day even though it was returned on the contracted return day.

Laura U. 
Évaluation :
3

The truck was fine but u haul customer service needs more training they are giving out wrong information when we reserved the truck they told us we could use a 20 percent off coupon for the rental and that we should present the coupon when we picked up the truck but when we picked up the truck then they told us that we could not use the coupon so my daughter spoke to u haul on the phone and they said that they would credit my credit card I'm still waiting thank you

enrique F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

Clerk was very attentive and helpful.

gary S. 
Évaluation :
5

Great and friendly

ISAAC H. 
Évaluation :
1

Be accurate about fees and get back to people when they submit questions / problems with same

RAIZA L. 
Évaluation :
5

The attendant was extremely nice and courteous.

Enrique G. 
Évaluation :
5

I left my earphones in the truck can u help?

Martin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DYLAN T. 
Évaluation :
3

I was having issues with my phone, and the service guy was very nice and helpful. the truck cab was dirty not detailed very well. but we did not have to drive far for out move.

James W. 
Évaluation :
4

I had left some hardware in the cab when I dropped the truck off and went back later that evening and they had saved it gor me.

Harold B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

benigno S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY P. 
Évaluation :
3

Keep up the good customer service.

YANICK D. 
Évaluation :
3

I tried calling them for 2-days to rent a truck, had to go there because it was the closest for me. They need to answer there phones! I asked the store owner why they don't answer there phones, and his response was! We don't answer if we don't know whose calling..... I just shook my head!! Never heard of such a thing, other then that everything went well.

elizabeth H. 
Évaluation :
1

Rude people to deal with

Joseph G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara M. 
Évaluation :
2

Didn't acknowledge me. When asked about mileage I was told I would get a invoice shortly which wasn't a problem. The problem I had was he seemingly didn't want to end his conversion with other worker

Joice W. 
Évaluation :
3

Very easy pick up and return. Quick turn around on the return of deposit payment (under the estimated mileage). In and out in under 5 minutes for puck up and return.

SEAN C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

troy J. 
Évaluation :
5

The U-Haul app instructed me to take the truck to a different location. However, I could not locate the business when I arrived where it was supposed to be. Winter Springs Food Mart was were I was originally supposed to take it. They were so nice and helpful in the return. I would definitely recommend this location!

DIana A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA L. 
Évaluation :
5

Everything was excellent no problems!

Anthony M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fabio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leslie A. 
Évaluation :
3

I tried calling them over and over throughout the day to see if I could return my rental a little early, they never picked up. Went over there and its a convenience store with a parking lot. At first they were not very helpful at all but eventually they did help out. I would rather interact with a u-haul location than a convenience store.

Alejandro R. 
Évaluation :
1

Worst experience renting a uhual. Please contact me for additional information. Absolutely terrible and shady.

Frank I. 
Évaluation :
5

Took care of mailing needs for less than $30!

richard S. 
Évaluation :
5

Excellente expérience

CAROLYN C. 
Évaluation :
2

Don't change the pick up location once a customer has paid and made reservation

William C. 
Évaluation :
5

Good job! Fast service, and the truck is very well maintained. Thank you very much!

OLEKSANDR T. 
Évaluation :
3

This location was fine U-Haul itself I would give the Lowest rating I needed roadside assistance it took forever to get in touch with someone and it never happened So I rate you a boooooo

BARRY R. 
Évaluation :
3

It is a market to buy smoke and beer. You can not see uhaul anywhere. If there wouldn't be trucks outside I would never enter that market

ELIZABETH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ORLANDO F. 
Évaluation :
2

Our original reservation was changed last minute by Uhaul , no locations in the same distance had the size truck I needed , the locations that did I wasn't willing to drive to as they added extra mileage and the location U-Haul automatically changed us to wed had problems at previously so we refused to go there. After calling customer service the woman was beyond rude and when I asked for a supervisor she said she was one (if that's the case no wonder your cs sucks. After arguing with her she transferred me to the area director Kate. Kate was very nice , however I explained what I was moving and she said I could probably go from the 20ft I'd reserved to the 15 ft so I agreed. However in the end it wasn't big enough resulting in needing to make 2 trips doubling my mileage. With the current times and so many people unemployed and furloughed like our family every penny we have is accounted for and the extra charges ($15 and change) left me with $1 in my account for the next week when I have 5 children that needed that for essentials. So overall between this experience and our last experience I won't use uhaul again.

Jason B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vanroy M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JESSICA G. 
Évaluation :
5

Swift and professional sevice..thanks

Robert R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Christopher N. 
Évaluation :
5

I did not get his name, but he's very helpful and so nice, I'll definitely recommend this place.

JEFFREY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael L. 
Évaluation :
5

Put a tracker on Uhual keys to find lost keys

Bryan R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Arnaldo A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARRELL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FALONNA B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Domingo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CESAR B. 
Évaluation :
1

check your own trucks for any damage or malfunction vehicles. most people who rent uhaul have never did that before and does not know to check the doors!!

Sybil B. 
Non les évaluations ont été soumises pour cet établissement.

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