Le client n'a pas laissé de commentaire.
Erikson G.
Customer Reviews for Winters Auto & Sport Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service
Eric B.The self-pickup and drop off procedure using a smartphone was extremely buggy and frustrating. The process reset multiple times when I was taking the requested photos throughout the processes.
Thaddeus A.Very upset with the total cost of using this at winters. I've rented box trucks many times and do not know why there were extra charges.
Brandon M.Excellent always rent from them
Eric B.Twas both easy and a pleasure!
John A. C.Excellent service.
DOUGLAS H.Always so accommodating and helpful!
MICHAELJON C.Very convenient. AND such nice folks. Thanks
Virginia A.Fill the potholes! I almost lost my Prius in one. 😀 Prompt and helpful staff.
Judith N.The Staff was friendly and helpful.
Vincent G.Facility not visible from the road. Limited space poor access
slawomir S.KEEP UP THE GOOD WORK!!!!!!!!!!!!!
Adrien C.Everything was perfect!
chazz W.The truck was kicking every time I was driving and or putting on the breaks
Jessica W.Very professional pleasure to do business with thank you for your fine hospitality
Albert C.Bill is terrific and makes it so easy to rent.
nancy P.Manager at this Fairview Avenue Hudson NY location was absolutely fantastic - personable, professional, efficient, friendly, helpful, responsive - what more could you ask for from a UHaul experience! I'll definitely be returning to rent again from here - and highly recommend to anyone looking for a UH rental. 5 stars!!!! âï¸ âï¸âï¸âï¸âï¸
Charles W.Bill provided great customer service. Whenever I need to rent a UHaul truck Winters is where I'll go.
george M.The owner is very nice and I have no complaints about him personally. The location reeks of cigarette smoke horribly and the truck ashtray had all kinds of cigarette ash in it. That's pretty disgusting. The truck needs transmission work done. It's jerky on hills going down and struggles with high rpm on uphill travel.
LEISAHL S.Great service no problems thank you uhaul.....from: freddie T
freddie T.Read the feedback I gave when returning the truck. The truck was not clean. I want a refund for the cleaning fee. Also the drivers side door didn't close and seal properly and was very noisy on the highway etc not to mention felt dangerous. AND the transmission revved up really high at times and would get stuck for a bit before it clunked out of it and into gear. It was not ok. I relayed all of this including the dirty cab interior ie: used masks on floor and used tissues, sticky substance on seat belt and in cup holders. Also, used bottles in rear of truck that I did dispose of. Not impressed and I feel like the cost of truck plus mileage plus gas is outrageous for it not to be clean and fully functional. I expected a customer service agent to call me with my feedback when returning the truck. Love to hear from you guys and be discounted for the troubles related to this experience. Merci.
Chelsea S.Your online experience to get the code to the lockbox did not work. It was unclear. I had a reservation but no option to pick up the truck. I was on hold 30 minutes with customer service to get the code for the lockbox.
Bridget D.Van interior was dusty, smelled of smoke, inside windshield was streaked and the steering wheel was sticky. So, maybe an interior wipe down would be a nice touch.
Dean T.Did a remote drop off via GPS
Christopher B.Super easy in and out, the owner, Bill, what is friendly and accommodating. I will use this location again thank you
JOHN H.Fix your horrible app. Some ideas: 1. Searches should return results that are relevant. 2. When searching for equipment, the user should be able to find both the equipment and the place that has the equipment. 3. Forms should allow for the sending of data, and not training users to re-write their own address several times. 4. When ordering, should be able to order. 5. When picking up, should be able to pick up without waiting on the phone for half an hour. 6. When returning, should be able to return without having to wait on the phone for 20 minutes just to be offered a callback in 40 minutes, that, when called back, hey a message to hold another 49 minutes. Fix the damn app!
jillian H.Nothing everything was great
shontae D.Thank you Bill
THEODORE S.Very good a fast service we did together walk around and vehicle well make if damage.
Daniel S.Have newer trucks.
Lucio P.The guy was very knowledgeable he answered all my questions so he was very helpful and I ended up using what he recommended and that worked out well. Thanks Jon
Jon R.Both of the two gentlemen there were superhelpful, and everything worked out exactly as planned / promised... THANKS!!!!!!!!!!!!!!!!!!!!!
Adrien C.Can't think of anything to improve my experience was great
ronald L.The road into Winters from Route 9 (Fairview Ave) is uneven and filled with pot holes that could be filled. Otherwise, it's been an efficient and easy rental for our thrift shop when we are picking up furniture donations. Thank you,
Carol L.Terrific customer service!
Chris G.Will probably never use uhaul again, I have been a customer for over 10 years. Return process for after hours drop off was horrible. Using my phone which had horrible internet service to do your job of checking me in with one thousand questions about the status of the vehicle. You need to fix this. You assume that someone has a fully charged working phone after working 8 hours moving and using it for navigation. What idiot came up with that idea. You suck.
DEREKGAVIN M.Easy to conduct transaction
john K.Bill was very helpful and calmed my fears about getting a truck on time and at his location. Very good service!
donna B.Picked up van, fuel gauge said full. Drove off the lot and 20 miles later ran out of gas. Gauge went to E when we ran out. Bought gas can 1,5 gallons gas and poured it into van and it started. Got to gas station but van would not take anymore gas. Drove van back to uhaul could not use it
GERALDROGER D.Couldn't ask for more! Efficient? Friendly, professional and at an very good price. This UPS office on Fairview Ave Hudson NY is excellent
Rory C.Service was excellent in every way. Don't have anything to suggest for improvement
Rory C.Bill VanAlstyne went above & beyond in accommodating our needs when our rental date suddenly changed. He was kind, courteous and so helpful! We will definitely be back. ☺ï¸
MAURAM N.Bill was awesome to work with, very efficient. I've used Winters several times over the years and my family has as well - thank you for being a trusted business.
Sarah C.Reliable, nice ,easy in and out rental. Only thing I could say that was off was there was a lot of dog hair on the seat and a used mask so obviously the truck wasn't cleaned/wiped down in the cab which with covid concerns (or not) is not that comforting . Could have been missed though so no need to steal a star!
Steven A.Nothing. As always excellent customer service
William K.Very well run and friendly. Thank you!
gary R.Went smooth as butter! Staff was professional and friendly.
John K.