Customer Reviews for Wits Auto Repair Inc
(Concessionnaire U-Haul dans le voisinage)

601 évaluations

850 Rte 9   Fishkill, NY 12524

(845) 897-3727

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(845) 897-3727

850 Rte 9
Fishkill, NY 12524

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNISR J. 
Évaluation :
5

Rien

ALFONSOF O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFERL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITHA M. 
Évaluation :
5

Perfect

Laura B. 
Évaluation :
5

Friendly and courteous customer service. Nice customer oriented support team.

Shahid J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHINEM P. 
Évaluation :
5

FAst And easy

DAVIDA Y. 
Évaluation :
5

Staff was friendly and helpful

RICARDOA P. 
Évaluation :
5

The staff at Wits was great - always helpful and always pleasant. I will go back and highly recommend them to others.

PATRICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASW D. 
Évaluation :
5

The over the phone pickup and return process is too time consuming, error prone and confusing .

JONATHAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERSTUAR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA R. 
Évaluation :
5

Provide better computer access to reservation info, so the pick-up time is shorter.

Joel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR L. 
Évaluation :
5

Dirty cabin. Otherwise served it's purpose.

JOSE C. 
Évaluation :
5

The woman in the office are so nice snd helpful.

MICHAELDOMINIC W. 
Évaluation :
5

Friendly, Fast and easy rental and return!

Miguel D. 
Évaluation :
5

Customer Service at Witt's was off the chart amazing!!!!!

LINDAS H. 
Évaluation :
4

I really cannot think of anything. From the moment I arrived to the moment I left with my rental I was treated very well. The woman was very polite and professional and answered all of my questions and concerns. I was very pleased with the service.

DWIGHTR D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KH JR I. 
Évaluation :
5

No improvement needed. Staff was friendly, check in and out was easy..

CAMILLE P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNJ C. 
Évaluation :
5

nothing at this time

Lawrence B. 
Évaluation :
3

I drove 20 miles and was charged for 3 gallons of gas!

ARNOLFO JR G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKD R. 
Évaluation :
5

Very pleasant and easy. Thank you

ANTHONY JR D. 
Évaluation :
5

Better location in lot to return the rental during off hours.

MICHAELA Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMESSCOTT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA C. 
Évaluation :
4

Back of truck had no garbage visible but after removing our furniture, we realized there was a lot of sawdust on the floor of the truck that we had to then remove from our furniture. Easily missed by a quick glance but annoying to the next user. They should inspect the truck more carefully after each use.

Hans S. 
Évaluation :
5

Maybe a discount should be offered if the rental is only a few hours as opposed to 24 hours. I rented for less than 4 hours and had to pay the full price for 24 hours. Merci.

ESTHERMILAGROS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa V. 
Évaluation :
5

The process as was painless as could be -- customer service was first rate and would definitely recommend them to others.

THOMASJ Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SROBERT B. 
Évaluation :
3

As a first time customer, the UHAUL renting process was a bit peculiar to me. I'm not sure why the information I was asked to fill out, could not be filled out prior to my reservation. Even though my reservation started at 10 A.M., I was asked to provide names and phone numbers of individuals that UHAUL needed to get in contact with, prior to the start of the reservation. Had I been able to give those names and numbers PRIOR to the start of the reservation, I wouldn't have spent 30 minutes in the parking lot, waiting for UHAUL to make contact with these people, on a Saturday morning, When I finally got through the vetting process, the van that I rented only had 3/8 of a tank of gas in it. Considering that the reservation was for 6 hours and UHAUL's policy was to NOT reimburse for overages of gasoline; I didn't have time to worry about running out of gas just to make sure my refill did not exceed 3/8 of a tank. Starting with a reservation, with a need to fill up the gas tank is not ideal. I would have preferred to start the reservation with a full tank and once I finished, I could have easily just filled it back up. This was not a great first experience.

Eddy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey N. 
Évaluation :
5

Easy to check into my reservation on my phone, very simple to find the vehicle and access the key via the lockbox. All around easy contactless experience. Je les recommande fortement. 

Amanda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HERSH F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN R. 
Évaluation :
5

Excellent service when picking up. Everything was explained in detail and check out was easy. Friendly service.

DAVIDTHOMAS L. 
Évaluation :
4

I did realize I needed to but more gas on until I got back to the drop off and had to leave to put more in. It's probably in the details but I missed it. I would make it more prominent if you can. Otherwise it was easy to use the mobile chek in /check out.

Deanna M. 
Évaluation :
1

Just will never use again

Bakiet N. 
Évaluation :
2

I reserved the truck for 7AM using 24/7. They didn't have it ready. I had to wait until 8:00 when they opened They first told me I didn't have a reservation until I showed them my order. An hour and half after my scheduled time I was on the road. That made me extremely tight on time for what I needed the truck for. I have yet to see 24/7 actually work.

Brian S. 
Évaluation :
3

Have the staff wear masks

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE S. 
Évaluation :
1

No employees at Wit's wore masks! During a COVID this is unacceptable. Also, Uhaul lost my reservation, although that probably was Wit's fault too because I called them to change my reservation. Using Wit's was a bad experience.

ROBERT T. 
Évaluation :
5

The truth had smashed chocolate brownies under the middle seat! Otherwise great!

DAVID P. 
Évaluation :
5

None at this time, they were very friendly and efficient.

Severo D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa D. 
Évaluation :
5

Everyone was respectful and at a professional state of mind. Thank you. Jose Perez

JOSEA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander A. 
Évaluation :
5

This was not my scheduled pickup location and was an hour away from my home. I was notified of this change the day before pickup. My movers had to be rescheduled to come a day later which also caused me problems in returning the vehicle on time. I had already made hotel arrangements as well. Everything was affected by one last minute change you made on my pickup location. Please don't allow pickup locations to change last minute if at all possible. It creates terrible problems in scheduling for the customer.

Sheila M. 
Évaluation :
5

merci

RAYMONDJOHN JR J. 
Évaluation :
5

This is 2nd time for using this place, and I will not use any other uhaul place. Staff is always friendly and helpful and trucks are always clean

Lorie J G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHALID R. 
Évaluation :
3

Having something to place under the wheels when returning a trailer would have been helpful since the lot has an incline.

James E. 
Évaluation :
5

I would recommend this to others and will rent from this location again. Very friendly folks and the rental van was very clean

James N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ESTHERMILAGROS D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sandra I. 
Évaluation :
5

Great service! Truck was ready to go once I got there.

LUIS C. 
Évaluation :
5

I am not technically savvy and was unable to use the app when I returned the vehicle. Otherwise no problems. Wits is a great place.

John B. 
Évaluation :
5

They were very kind and thorough at check in. Thank you.

Marianne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelo D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAROL T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JESSICA V. 
Évaluation :
5

Office staff very helpful and friendly. Second time using this location. Very good service.

VICKI M. 
Évaluation :
4

The business wasn't open when I dropped it off.

Bruce F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLANCAMARIA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
5

Received excellent, courteous and timely service. Well appreciated.

ALEICA D. 
Évaluation :
4

Excellent helpful counterperson. Vehicle ran excellent.

ANTHONYJOSEPH M. 
Évaluation :
2

Staff is very unfriendly. No one was wearing a mask and there was no ramp on our uhaul to load the heavy stuff.

COLLEENM D. 
Évaluation :
5

I will never use U-Haul again! I reserved a trailer to move long distance a week in advance. We where to pick up the trailer on a Monday. U-Haul calls Sunday to tell us the trailer is not at the location. We can pick one up an hour away from us. I asked to have them drive the trailer from the other location to the location it was suppose to be at. Well it was Sunday and both locations were closed. We started calling around the area and found a trailer closer to our location. We were told that U-Haul can't guarantee trailers will be at the location you reserve it for . Then WHY are you taking reservations. Why would U-Haul wait untill Sunday to call us about this issue knowing locations were not open. Why would you not make sure trailers are where they should be. U-Haul made a stressful situation 10 times more stressful. The staff at the locations were nice friendly and not an issue. The trailer was in good condition.

JODYA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY C. 
Évaluation :
5

After dealing with different locations I will never use any other location than wits auto repair . Service was excellent fast people there are so sweet and understanding I give them 10 stars if I could and drop off was just as nice didn't get over charged it was what they said it was .thank-you for such a wonderful experience.

OLIVIAF G. 
Évaluation :
5

Everything went well. No concerns at all.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah S. 
Évaluation :
5

The check out was smoothe and efficient.

TERRI C. 
Évaluation :
3

Price was high, 220 $for 5 hour and 190 miles 79 $per mile is a lot .

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD T. 
Évaluation :
4

we had a small glitch with the key being available but the owner responded and remedied the situation. Given that, i would rent from them again. I understand that these are difficult times and we all have a lot to deal with. Merci.

Fernando D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Y. 
Évaluation :
5

This is my third time renting from this location. Their service is consistently excellent. Highly recommend to others.

Laura K. 
Évaluation :
5

No change needed.

Raymond A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vincent E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adele D. 
Évaluation :
1

i called u-haul at 3pm 1/11 to confirm when drop off Wits was open until. I was told 5pm. They were closed when i got there at 4:20pm. i called UHaul rep, downloaded uhaul app to return the truck, but couldn't use it because I didn't receive the verification code via email for three hours. it was after 7:30pm when the email came thru. I was charged for extra fuel, even though i filled it to the exact spot on the fuel gauge that I received the truck with. I have pictures before and after of fuel gauge and odometer along with fuel receipt. And to make it worse, there was a Uhaul location within 3 miles of my NY address, but i was told to drive to Wits Garage, which was 30 MINUTES further from the closest UHaul return facility. if you're interested, you can call me to discuss how many times the rental pick up location, time, and truck size changed before 1/11/2020.... which was somehow done without my call or request. Horrible experience, and it's not over, because i have to now call someone to dispute a 7 $fuel charge. really???? Jim Bertini Cell 203-819-1850

James B. 
Non les évaluations ont été soumises pour cet établissement.

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