Évaluations des clients WonderMart LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de WonderMart LLC

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Adam S. le

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When we arrived there were cones blocking off all entrances. We had to get out and move the cones just to get into the parking lot then move them to get out.

Dovette J. le

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Le client n'a pas laissé de commentaire.

Bassey A. le

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Le client n'a pas laissé de commentaire.

Holly E. le

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It would have been nice to have the exact truck I rented at the exact location I requested. It SHOULD NOT BE THE CUSTOMER’S RESPONSIBILITY TO DRIVE TO ANOTHER LOCATION to pick up the truck he/she rented. I did what I was supposed to do for this rental agreement. U-Haul did not. On top of this, the location I had to go to, after my requested location told me they didn’t have my truck, was under construction and was difficult to navigate. Adding to this mess of a situation, there was 1/4 a tank of gas so I had to fill the gas tank before I could begin my move. I WAS NOT AT ALL TAKEN CARE OF AS A U-HAUL CUSTOMER.

Dawn S. le

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The best thing you could do is close this location permanently. And make sure there is a PERSON at each truck location to help if something goes wrong. 777 E Market did not answer their phone the day before our reservation, which was when we got a text our location was inconveniently changed to Akron. They did not answer the day of the move either. The truck was hidden behind a funeral home parking lot. Not at the address given, which is now a boarded up building with a creepy alleyway where a man told us through a security cam speaker that uhaul wasn't there. When we finally found the truck, the combination to the lock (which we had to get from the uhaul customer service line) was wrong. And since there were no actual people to help us there we had to call uHaul customer service again, who gave us 3 more combinations one of which worked. The truck had very little gas in it. And a huge dent on the side which we photographed and texted to the nice staff at the Tallmadge uhaul location (who were very helpful) to show we didn't do it. The truck was empty except for a roach, which we killed. Thankfully the only one. We had to go back to the Tallmadge location to retrieve the dolly and furniture pads we had ordered, which were not in the truck. The staff there was very nice. I would have called uHaul to demand my money back if I'd had the energy, but I didn't since we were already put several hours behind. You will not get my business again.

Brenda H. le

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Le client n'a pas laissé de commentaire.

Andrew W. le

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The location is under construction and vehicle was hard to locate. Customer Service was awful and the website barely worked to get verified by someone who was also terrible.

Julie B. le

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Le client n'a pas laissé de commentaire.

Satish P. le

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Le client n'a pas laissé de commentaire.

Brittany K. le

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The truck was left for me to pick up ( I picked the keys up the day before) but no one was there at the location even though they said they were open until 12pm. I had a issue with the truck and had to call another location.

ralph b. le

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Le client n'a pas laissé de commentaire.