Quick and easy!!
Linda Barry
Customer Reviews for Woodbury Farm Feed and Power Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Kevin was extremely helpful and welcoming. I have just moved to the area and will use this location going forward. Was an easy and excellent experience. Many thanks for all of the help!
Margaret KuntzSuch a convenient location and service. My third time renting here!
Justin BetteApp is terrible. Employee at store not helpful.
Mark WarshofskyKevin was very helpful polite and accommodating. He made our move simple. I would rather rent from him than any other dealer in the area. I was in and out less than 10 minutes to rent and the return took less than 5 minutes. Excellent!!!!
SANTO SAMPINOThe back of the bed was full of sheet rock but it was a quick turn over, the store didn't have time to clean it between rentals the person before me should've cleaned their mess, otherwise great place to rent from..
Tina VaccaroThe extra fuel charge was bogus. I left the truck with almost 3/4 of a tank of fuel and it had to start between a half and 3/4. The person that rented me the truck was full of crap when he thought it was 7/8 of a tank, I will never rent another vehicle from this person ever again. He knows he's a liar about the fuel and the $27 charge is totally crap. Couldn't be more dissatisfied with the treatment I got from these people they they oughta learn how to run a business .
Eddie CastellanI felt the gentlemen that helped me was a bit rude.
Jennifer BurwinEverything was great. Thank you Kevin for immediately addressing a billing error. I have rented from them before and have always been pleased with the trucks, the service and the ease of the process.
Jean McGavinLack of information
robert lawsonEasy, efficient and friendly service by the owner. The entire process was seamless and easy. Will definitely use this location again for future truck rentals.
Kayvan IzadpanahNot a negative thing to say!
Loretta GillottiImprove attitudes/ skills expectations of your partners. That are neither welcoming nor competent.
John KellyStreamline mobile pickup process. We began the check in process around 730am but did not depart until almost 745 - yet our return time was still 130 (not a full 6 hours of 145). Gathering alternate pickup names, emergency contact, and photo ids 1w hours before would greatly speed up the process.
Jaymee KrauchickWoodbury, CT is lucky to have this U-Haul location. The staff was VERY friendly and knowledgeable. The ease of use was amazing!
eric bubanIf it isn’t broke, don’t fix it!
Mark VaghiA rear left turn light, inaccessible/not visible where it was parked, was broken. Noticed when we were loading at home. Otherwise a perfect experience. Merci.
Christopher KingOverall the customer service was great and communication was very clear. I was a little surprised how the fees and taxes added up so quickly, but overall the rental experience was professional and relatively easy. The truck was clean, had modern conveniences, and performed exactly as needed.
Joshua SzwedLet them know it takes time to pick up your truck if you want to use the app. The app was very slow and froze. Took me 20min to get through it all. Have a check for the inside of cab while going through the process. The seat wouldn't recline and it was very annoying.
Jani ReederWould have preferred to do regular pickup but the location has varied hours so we were forced to do 24/7 app pickup which was a terrible experience.
Keenon SnellGreeted and treated respectfully as a customer. Very convenient location. Quickly in and quickly out for pick up and return. Thanks and much appreciated.
Michael FalaguerraFrequent customer, never any problems, fast checkout, clean trucks.
GREGORY PECKLove renting from this location, convenient , staff very friendly! Always s positive experience.
GREGORY PECKWe've rented many times from this location, trucks clean reliable, great customer service. Would not hesitate to refer a friend or business associate.
GREGORY PECKAlways a positive experience, great customer service!
GREGORY PECKAs always, renting from the Woodbury Feed store is the best. Everyone is helpful, courteous, and kind: Like the world should be :) I know it's just a rented truck... but a friendly face makes all the difference when you're moving stuff.
Jenna DeAngelesSuch a convenient location and helpful and friendly staff! Highly recommend
Judy CarrExcellent customer service.
Michael McGowanCheck the brakes!
Bettina KraininFourth time renting here. Never any issues.
Gary HemmingstadEasy and quick check in and local location. Positives - truck was in good shape and easy to drive and load. Negatives - age if the truck. Crank windows, no auto door lock, no blue tooth or cruise control. Also, the window fogged up and the defogger took a long time to kick in. Overall I'd use again.
Richard LynchAs above fix the rain dripping from above the cab. Tks David
david snieckusThis is the third time using this location. Very professional. I will always go back for all my moving needs.
Pam AdamsStaff was very helpful. They helped me with my reservation after I experienced difficulty with the website. When I picked up the trailer Steve was cheerful, professional, and had a wonderful sense of humor.
Greg HolmesHard to improve on the exceptional experience & friendly customer service.The vehicle was exactly what I had ordered and it was clean and waiting for my arrival..which changed from my original arrival time and they were courteous and flexible and made it all possible..Its like stepping back in time when customer service was job 1...Thanks VERY much for another 5 star rental!
Paul LargayThe gentleman at the front counter was very kind and helped me out in a timely manner. The van was very clean and worked great. I only used it for an hour and a half and they charged me correctly. Will be using them again for sure. Support local business.
Joseph GickerFriendly customer service
Stephen Bryantgreat experience
George BachmanSite pick up and staff clean efficient, friendly. Pleasant easy experience.
Heather MiddlebrookNOTHING , I had a great experience.
EDWARD Jankowski jrMake your system work so it’s quicker and more convenient to get in and out Also there is a lack Of consistency with U hauls pricing depending on where you rent it’s really a roll of the dice
Ralph ArbitelleWindshield was cracked. Belt slipping going up hills. Took 35 minutes from the time I got there to pull out with the truck with only 1 person in front of me.
Clifford BatesNothing to improve. Great place to do business!!!
Brian WrightGreat customer service!
Cathlin SuttonKevin gave us great service.
Bruce WeinsteinVery efficient and professional service @ the rental location.
Jeffrey GrassoVery convenient and efficient.
John Novakwonderful experience
BRIAN FLOODThey were not friendly or helpful. Over charged and refused to explain the additional charges. Trailer was missing tie down anchors in the rear of the trailer. Will never rent from this location again
Anthony VincaPerfect experience! The truck I rented was brand new and very clean - the whole process was easy, and friendly, and from what I saw, they had a large inventory of trucks and vans on site.HIGHLY recommend!
Jenna DeAngelesVery convenient U-Haul location in Litchfield Co. I called at about 3:30 to inquire about a rental truck and by 4 o'clock I was in the truck. Easy and convenient reservation process.
renee kehindeWoodbury Farm Feed and Power Equipment has always been my goto place to rent a UHaul. They are very friendly and provide clean, up-to-date rentals!
Steve LernerExcellent job.
Jonathan GuenthnerQuick and easy. Staff was very helpful and had answers to all my questions. I will be renting from this location again in the future!
Sean LlewellynHave smaller box trucks available at this location.
MICHAEL CARBONNEAUThis was the most frustrating process ever! Take the Uhaul app & shove it. All the questions I was asked at pick up should have been asked when I made the reservation! Get your shit together!
Gina JacobsThe online check-in and return are a huge hassle. Taking pictures and uploading time consuming and troublesome. Had to take picture of license 4x even though I did the extensive pre check-in from home. Also need to make 24 hr processing more clear. I wanted to pick up at 8am and return 8am the next day and system only lets me book for hours when store is open even though box with key is available 24/7.
Salvatore SorceEverything went smooth.
LOUIS SHERMANEquipment was super clean and well maintained.
Joseph Arsenault