Évaluations des clients Woodchucks

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Woodchucks

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Alfred K. le

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Le client n'a pas laissé de commentaire.

Patti-Ellen F. le

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Windows and mirrors were very dirty and could not see until cleaned. Otherwise all was great!! Always get good service here.

MIGUEL R. le

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Le client n'a pas laissé de commentaire.

gary M. le

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No one present - left it after hours.

Richard H. le

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Le client n'a pas laissé de commentaire.

Christine S. le

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We love Woodchucks! Always helpful and professional. We wouldn't go anywhere else!!!

Christopher L. le

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Le client n'a pas laissé de commentaire.

Brandi P. le

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Service was slow and they seemed like they didnt know what they were doing. I was in a hurry because uhaul messed up my reservation. I reserved a truck to pick up 8 am and when they called to confirm at 6 am! they had me down for a 12 pm pick up. They seemed like they didnt care the time was wrong and i had to drive almost 30 miles to pick up my truck. Then to have to wait 30 more min because the rude, inhospitable man at the counter couldnt care less about my service but tried to help the MAN behind me before helping me. They didnt pull the truck forward and didnt put the correct equipment in the truck. I had to go back in and ask for correct equipment. the truck was parked so close to another truck I had to get in the passenger side and scoot over. Wheels on appliance dolly were bad and made it hard to maneuver. Awful location!!!

glade M. le

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Le client n'a pas laissé de commentaire.

Larry H. le

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Le client n'a pas laissé de commentaire.

Beverly W. le

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My reserved truck was not available and they went out of their way to provide a viable solution to fit my volume needs. The truck operated well and I arrived at my destination without incident.

Rhonda B. le

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Le client n'a pas laissé de commentaire.

REBBECA R. le

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Chris was informative, polite and professional.

patti F. le

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I was 20 mins. early and he kept apologizing to me for not having the truck ready and went right away to go get it. Very friendly.

LINDA B. le

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Le client n'a pas laissé de commentaire.

James S. le

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The man who took my trailer back in Boulder City was way more than accommodating and super nice

Michael P. le

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top notch friendly service! Thank you. mp

frank R. le

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The gentleman in charge was great. He had issues with the computer which took alot of his time. I had a printed reservation quoting a certain price. The computer would not accept this. The reservation # would not come up on his computer. After call two additional persons for permission to accept the printed page. He was great and calm. Upon inspection of the trailer, I found rust on the left side tire. I requested an change. None available, was referred to the Henderson Boulder Highway UHAUL center. Initially I was told they could not change that tire and referred me to a phone number. Upon my exit Mr Mike Johnson & Mr Austin Fry found a solution. My compliments to these two workers who were there to serve a customer and turn a 4 hr experience into a positive ending. The tailer made it way to Surprise Arizona without any problems. I hope these two gentlemen do not get into trouble for doing the right thing. The gentleman at Woodchucks in Boulder City also deserve a positive for his atempts in solving my initial problem. Customer satisfaction must be a priority to work on in working with the computer to solve problems. Thank you

Rachel R. le

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Le client n'a pas laissé de commentaire.

RONALD P. le

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Le client n'a pas laissé de commentaire.

Matt H. le

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Had to drive, the day of pick up, from downtown Las Vegas, to Boulder City, and back. My rental location was supposed to be on Fremont, 10 mins away from my house. But I was told 3 hours before my pick up time, that I needed to drive an hour away to pick up the trailer. Terrible planning on UHaul’s part.

Nathan A. le

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Le client n'a pas laissé de commentaire.

peter T. le

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The security seal on the hand truck should be more substantial. We dragged a furniture blanket over it and because it is so flimsy it broke. Consequently, I was charged for the use of a hand truck that I never used.

shirley D. le

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You guys were awesome and very flexible while I was having a very difficult move. Thank you so much. I highly recommend this business.

Darlene H. le

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Everything went great!!!!!

sharon T. le

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There was absolutely no oil in the engine and the antifreeze was almost non-existent in the reserve tank, and the owner has a very bad attitude.

JIM P. le

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You can’t if you go with the Boulder City dealer. GreT guys and very helpful

john L. le

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Le client n'a pas laissé de commentaire.

ELIZABETH H. le

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Le client n'a pas laissé de commentaire.

Traci M. le

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Le client n'a pas laissé de commentaire.

ben W. le

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Le client n'a pas laissé de commentaire.

ARTHUR H. le

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Le client n'a pas laissé de commentaire.