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thomas cruz
Customer Reviews for Woodland Park Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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not really knowledgeable
johansen gonzalezOutstanding experience from beginning to end.
William RuhlGreat customer service. Highly recommend .
Andres ChavezYou could stop stealing from customers by charging outragious gas fees. We put less than ten miles on the van. The gas display moved less than one notch and you charged us $21 to fill back up
STEPHANIE HALLWas easy and fast picked up van used it then dropped it off. Friendly and efficient help.
ann longinettiI do not like doing everything by phone
Fred GelbEasy to reserve, van was in great condition and pickup/drop off were quick and pleasant.
Stefan Sieberwonderful experience during a stressful time
Susan LittleAbsolutely no signs of it being a uhaul dealer very crowded parking lot of a service station only 2 rental vans jammed in a corner the dude just took my key and sent me an email 2 hours later to confirm my drop off
FRANK NUCERAUhaul was not their main business and it showed. The vendor was not especially friendly or helpful about the uhaul product/business
Velma HodgeExcellent experience after rental. The mobile check out did not work initially and i had to wait for a very long time but the location manager was extremely helpful.
taneja gauraveverything was perfect,Fadie at woodland park auto repair was great
leonard cossariSeamless process. They were very accommodating and flexible. Would definitely rent again from there.
kevin jarrettNice friendly and efficient service. Good location with gas station.
Robert WhiteleyVery helpful staff. Made the experience very easy.
salvatore lombardieverything was great.
Billy BaggettOwner was very friendly and helpful. It was an easy, smooth, all around excellent experience at Woodland Park Auto Repair.
Patrick CostelloExcellent customer service!
Sara PolgarFriendly staff and easy to pick up and drop off.
Erin ChampionUhaul company should take corrective action against this location. Very bad experience and reflects poorly on uhaul.
mahmoud farajNothing. Everything was fine
John TroianoTotally satisfied
Joseph CosentinoManagement was very helpful and understanding at this location and even let me make an emergency phone call using their landline. Van was very clean and well-maintained. This location helped make my first U-Haul experience very simple. I'll be recommending this location to friends and family.
STEVEN OVADIAIt was very good, The people working there are very nice. They were very good I asked questions and they took all the time to answer them. I will tell any one this is the place to rent a vehicle.
john stevenseverything was great
Deborah WardKeep doing what you’re doing.
richard warfieldCigarette smell in vehicle plus a little bit of litter. Other than that, new van working great. Convenient service. Thanks.
Matthew McMickleWhen a client enters a preferred origination location, make better efforts to accommodate that. This location is 25 minutes from my house and I passed no less than three rental stores en route. My preferred site was the Saddle Brook Location that I could walk to within 10 minutes, if needed but I received an email, (no phone call from a rep) notifying me of the change in location. Uber was helpful to obtain transportation to the rental facility
Brian KaufmannFadi and Frank were very helpful and accommodating.
rajat lahotiEverything!!!!
STOJANCHE MITREVVery nice staff. Family-owned and courteous. Van was easy to drive and in good condition.
susanlee cottleIt's OK no improvement
DABAL THOMASBetter customer satisfaction. You guys have no balls and I will never recommend you to anyone. You're theives.
David RodriguezThe van had a horrible smell as if a dead animal or body was in the van. I needed the van which left me with no choice but would never do it again! I had to purchase Lysol, windows wide open and still did nothing. The salesperson at the mattress store was concerned what I was smelling. As soon as I open the store he went back. It was horrible. I cannot believe this was rented out! It should have been cleaned. I even complained when I dropped it off that they should investigate the smell and the person who had the van before me.
lisa vazquezThe people at the Woodland Park Auto Repair made the renting the cargo van a good experience. Everyone was friendly, they explained the whole process when checking in and upon returning the vehicle. The van had mileage and I had no mechanical problems. I would certainly rent from them again.
Steve finkelsteinThe only issue we had was when returning our van. We had an 11 hour rental so we would be returning it well after the business hours of the auto shop. When we came back later that night we could not find the drop off box for the van key anywhere on the property. The owner had not said anything about the location of it that morning when we picked the van up either. Afterl 20 minutes of searching we hide the key in the door jam and left. Other than that everything was quick and easy.
Ryan DamianoThey were quick, friendly and very helpful.
Christopher CarcichGreat staff, very friendly and inviting. I highly recommend this facility and service.
Donald Robinsonit was my first experience, and it was great.. Rental location very convenient, friendly, helpful. thank you.
BEVERLY CRAMERNone. Everything was ok
LUIS APAZAEverything was great
Paul Segroadd a drop box for after hour keys Would like to note that the staff at this location are congenial and professional.
Michele ElliottNice Man. Very helpful. Never rented before. I would use u Hall again
Ann Marie CullenAdd a key drop box
Michele ElliottFor 3 1/2 hours and 52 miles the bill came to $153,12 never expected the bill to be that much. So if I ever move again I will throw things away before I rent from U-Haul again
Harold WelshGreat customer service!!
VANESSA CARTAGENAWhen we arrived the uhaul attendant was already off. We arrived 30 minutes before due time. We contacted uhaul and the representative was extremely rude and not helpful. She wanted us to drop off at Newark location even though our contract strictly stated woodland park, nj. We were forced to contact our pick up location and it was there that we were directed to the pick up location scheduling conflict number. To my surprise the representative who answered was the same rude woman from before. She angrily accepted our truck to be dropped off at woodland park, nj. Even though there was no attendant. The overall experience was terrible and I will NEVER rent from uhaul again.
LAURA CHAVEZ