Le client n'a pas laissé de commentaire.
Elaine C.
Customer Reviews for Woods Hardware Harrison
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This is the 2nd time now that I've rented from this location, and both times have been a pleasant transaction. The staff was friendly and helpful, and the equipment was clean and well maintained. Would recommend.
Brian R.The process from beginning to end was so easy and stress free. Highly recommend and would use again!
RACHEL P.Aucun
Frank B.Easy check-in and return after hours. I would have liked to adjust the mirrors, but they seemed locked in place. Other than that, the truck drove well!
Laura T.Had issues with the surge brake; there was no instruction or obvious way to temporarily disable it. My need was to back the loaded trailer up a hill. The surge brake activated and made this nearly impossible. This caused several hours delay in my job since I had to use a tractor to pull the load from the rear of the trailer. Therefore I had to keep the trailer beyond the time planned and pay for an additional day. Otherwise the experience and the trailer were excellent.
Ron P.Friendly staff,pleasant experience
Joseph B.Wonderful
Wilbur W.Needed a uhaup quickly and these guys really helped out.
Adam H.Great people, very understanding and great service.
elaine S.This unit caused my vehicle battery to discharge. I'm not sure if a wiring problem caused this.
Roy B.It appeared as if someone who rented the truck previously had locked a dog in the cab because the seal around the drivers side window had been chewed off and it wreaked of urine. The smell was absolutely overpowering and disgusting. This truck should never have been rented in that condition. We paid over $500 to rent this truck and were on a tight schedule so couldn't bring back and switch off. This is by far the worst rental experience we've had.
Melissa N.I did notice a light on in the truck for service. Other than that everything was fine.
alyssa E.My move saved me a lot of money and went well. The staff was helpful and courteous. I would do it again!
david S.Nothing, this location was close to my house, employees where friendly and the truck was clean.
Cathy K.I had rented the 10-ft truck and it was easy to drive and it didn't take a lot of fuel which was great the only thing I would like to see is a ramp that comes off the back of the truck that would make things a lot easier for loading it other than that I really like the little 10 foot truck
gina B.Not a thing. People are knowledgeable and friendly.
William R.The vehicle needs maintenance. Something is wrong in the front end. It was so bad I would not go on the expressway with it.
Brenda B.It was my first time renting a box truck and I had no issues. It was a great experience and very convenient to do everything over the phone.
Ruth M.When I showed to pick up uhaul the uhaul system was slow to the point it took 25 minutes to check me out. We had to call in and create a second reservation. Unacceptable
Lou A.They need a new printer to help speed up time for the paperwork.
Jerry M.My only complaint is that they as well as I forgot the utility dolly.
Chris F.This was the worst uhaul experience I have ever had. I will use a different company in the future.
Chaz C.Staff was great
Jon M.My guarenteed reservation time was not met, had to wait 20 minutes for the truck to show up. So much for $50 guaranteed reservation time.
Joe H.Excellent customer service.
David S.This location was great. We tried to rent from another location and it was a nightmare
Kyle S.Excellent customer service!
April G.It was 93 degrees that day and the air conditioner in the 19 footer did not work
Jennifer C.Just keep doing what you are doing. Incredible customer service!
Tim N.This was my fourth rental in the last five weeks. The unit had a bad windshield seal allowing wind to enter the headliner causing an awful noise. The unit was not clean. Since this is the first time out of four rentals, I thought this unit did not meet the standards of U-haul, Hopefully this doesn't happen again.
Robert C.I rented for 6 hours. Soon as I got there I was told I could only have the truck for 3 hours. That wasn't what I paid for or needed. I had confirmation and still they insisted. I used 5 3/4 hours.
John M.Always a good experience at this dealer.
rebecca C.The rental process was smooth and went really well. Woods Hardware did an awesome job.
Kyle H.Turns out the trailer wouldn't work for my needs, the width of the trailer opening is reduced to 57" wide, I was trying to haul a trike 61" wide. Spent more time waiting for help than I used the trailer cost me $45 plus more time trying to reach U-Haul whom I was told I need to call by the clerk.
Greg B.Trent a U-Haul for 24 hours for $35 for me, I was one hour late the next day and I had called and let them know and they charge me another $35. There was no one waiting on the U-Haul or anything. One hour for $35 I don't think so
teresa H.way to slow to check in & out glass nails and dirt on floor
Thomas N.Everything went perfectly.
JoAnn A.The initial interaction was not good with the first person I interacted with. Told me to go out and hook up the trailer and then pull it up so he can look at it. I have rented before and have never had anyone tell me that. As I pulled back tot he trailer, someone else came back and helped me.
Tim N.Everything went smoothly. No issues or problems.
Jaul V.Truck was a little messy but other than that everything ran great and people on location were helpful
Michael S.Very dissatisfied with the return procedure on your website. We could not access the site after setting up an account, so now we are going to be charged $20/we had the truck for an hour and half. We put approximately 9 miles on the truck so you know we didn't have it long
Michael S.Th vehicle was not filthy but it was not clean.
Genevieve L.Nothing - the people are very nice, professional, and it's in a convenient location.
Mark K.Truck was clean but pretty beat up driving wise.
Lisa P.