Évaluations des clients Woodys Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Woodys Service Center

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Richard S. le

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Great service

Brittany P. le

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Le client n'a pas laissé de commentaire.

Steve L. le

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Location: I booked a 15' truck plus moving blankets 10 minutes from my house. I received a notification a day before the rental that the truck was no longer available, and nearest truck was 35 minutes away, in the wrong direction of the move, and no blankets were available. Of course, we were charged for the extra miles to and from our house versus the original, closer location. The new location was at an old service station where the truck was backed up to a steep ledge / drop-off. There was no way to access the back of the truck without first moving the vehicle. The vehicle: I was assigned an old, beat-up truck; damage all around the box exterior, and incredibly filthy interior. My hand stuck to anything they touched; steering wheel, door handles, seat adjusters, etc. The seat belts were so heavily soiled, the dirt rubbed on to our clothing. Same for the seats and our pants. When I got the truck back to my house to load, we spent quite a bit of time attempting to sanitize the interior with Lysol. I scrubbed the steering wheel over and over, but the scum was never fully removed. We nearly became physically ill from the disgust, and my wife almost drove a separate car due to the condition of this U-haul truck. The truck had ~126,000 miles on the ODO. Although there was a much newer truck parked next to this one, it was not assigned to me. U-haul needs to spend $50 and get the cab of this truck detailed. Penske, here we come!

Abdallah D. le

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Le client n'a pas laissé de commentaire.

Dale C. le

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No visible key drop box. I left the key by the front door. I am normally a very positive person, but the pick up and return were not a good experience.

Robert D. le

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Le client n'a pas laissé de commentaire.

Rick S. le

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Le client n'a pas laissé de commentaire.

ANTHONY P. le

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Le client n'a pas laissé de commentaire.

CINDY G. le

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Le client n'a pas laissé de commentaire.

Virginia W. le

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After Hours drop off.

Hollis S. le

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Le client n'a pas laissé de commentaire.

April S. le

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Le client n'a pas laissé de commentaire.

DEIRDRE C. le

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Le client n'a pas laissé de commentaire.

Lori G. le

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Le client n'a pas laissé de commentaire.

Kristen K. le

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The pickup process was ridiculous. I opted for mobile phone pickup, and when I got to the location, it took another 30 to 45 minutes for pickup. There were steps that I should've been able to complete prior to pickup, like my ID info and pics of it. Then I waited longer for verification. I will never use that service again.

PAUL H. le

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Le client n'a pas laissé de commentaire.

Kevin A. le

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Have someone available at the drop off location! The trailer was stuck on my truck and I had to come back the next day to have the employee take it off with a wrench! I called road side assist and they said it would take a minimum of 90 minutes to get someone to help me. TERRIBLE SERVICE!

Dudley G. le

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Service is excellent. A great place to use!

Bernard D. le

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Le client n'a pas laissé de commentaire.

RICHARD B. le

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Le client n'a pas laissé de commentaire.

BENJAMIN L. le

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Le client n'a pas laissé de commentaire.

DELPHINE C. le

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I ordered a appliance dolly. Wasn't one in the truck was told it wasn't on the order and that site was closed. That they didn't carry them.. Later hours on Saturday.

Kacey W. le

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n/a

scooter W. le

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Le client n'a pas laissé de commentaire.

STACEY B. le

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Best and quickest service I have ever had at a U-Haul rental center.

Mason M. le

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The truck was not clean and the maintenance was awful mechanically. The cab had sand all over the floor, the cup holders were sticky and there were ants everywhere inside. The cargo area wasn’t swept out, there were bungee cords left in the area, there were labels stuck to the floor. The cargo floor was sticky like someone spilled a soft drink and let it dry, but there was no color, and when you walked your shoes stuck to the floor. There was sand everywhere. There was also no orange drop box as shown in the online drop off, there was a slot in the window with a written note that said drop off. I will look at competitors before using U-Haul again, I wasn’t happy at all.

Ladson G. le

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Le client n'a pas laissé de commentaire.

Suzanne A. le

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This guy was rude and refused to check in my rental because I arrived at 4:45 and he closed at 5:00. He said he'd check it in the next day and when he did he charged me a ridiculous $25 fee because I did not fold the furniture blankets. I was never told they needed to be folded or I would be charged a fee. But I feel like he was trying to pull a fast one and charge me a fee unnecessarily. I will not use Woody's Service Center in LaGrange GA ever again and will not recommend to my friends. Instead I will warn against using this man because I think he is dishonest.

Cynthia J. le

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Add a sign for drop box directly above actual drop box

Luis C. le

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the trailer needs new tires. It shimmed the hole way.

william A. le

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Le client n'a pas laissé de commentaire.