Customer Reviews for Worldwide Automobile Co LLC
(Concessionnaire U-Haul dans le voisinage)

414 évaluations

5085 Platt Springs Rd   Lexington, SC 29073

(803) 741-5071

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 11h30 pm

Services dans cet établissement :

Pour nous contacter

(803) 741-5071

5085 Platt Springs Rd
Lexington, SC 29073

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 11h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerrol Clinton D. 
Évaluation :
5

The person who runs the business is excellent and very helpful. I will strongly recommend him and the business he runs.

Donald Alfred W. 
Évaluation :
5

Nothing. The staff friendly and great in our needs. Help out in time needs during our moving process.

William Thomas H. 
Évaluation :
1

This location is a camper in the middle of an empty lot. Once I went inside of the camper it was very dirty and unkept. When I opened the truck it was partially full of someone else's household items that my son and I had to unload before I took it off the lot. This was a very poor experience overall.

Ryan George D. 
Évaluation :
4

The owner is an excellent dealer

Donald Alfred W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
1

I highly suggest looking into this dealer. I handed the truck over to him and then he later claimed it was stolen and tried to blame it on me. Further, I felt the "investigation" performed by the manager was inadequate. There is an abundance of evidence pointing at the Uhaul rep and all the manager said was "after doing further research I found that the auto transport was abandoned in someone's yard this leads me to believe that the truck and trailer was stolen off of {the dealer's} Lot." It seems the only thing paying for insurance did was allow the Uhaul rep to make off with a steal when I returned the truck/trailer. 0 Stars.

Richard J. 
Évaluation :
5

Very helpful and on time. Thank you

Daniel Allen B. 
Évaluation :
5

Great customer service! 2nd time using location… would not hesitate to go back!

Richard Scott R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quashone Jihi T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob Dillon S. 
Évaluation :
5

Great customer service!

Richard Scott R. 
Évaluation :
4

All went well. Good service

Elton M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Kay H. 
Évaluation :
5

Great customer service! Location very easy to get in and out of.

Charles Franklin L. 
Évaluation :
3

Truck was not really clean. It also took a hr to get signed in and there was only one person in front of us. The guy was nice just moved very slowly. He needs someone to help him or come up with a better system. I have never waited that long. I have rented 4 this year with no issues. Took me 15 mins max to get checked in.

Daniel Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya S. 
Évaluation :
4

We were very unhappy with the system all together. Had a reservation and went to the original pick up place and couldn't get what we had reserved. Got the run around. Then was sent to this pickup spot and got good service. Was not happy with all the run around we were put through. Just not happy at all.

CharleWilliam F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard Frances H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikayla Marie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa G. 
Évaluation :
2

There is a lot of inventory, but the office is an RV, and takes a lot of time to get out. One person at a time could be challenging in inclimate weather

Stephen Michael D. 
Évaluation :
3

When we received the vehicle it was parked on a slope and when we drove it off the location we found out that the gas was below 1/4 a tank so we had to spend extra to put additional fuel in from the start. The vehicle would not accelerate to speed of 55MPH unless you had the gas to the floor. Needs to have better maintenance on the truck

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUKE W C. 
Évaluation :
1

UHaul or the county/state needs to visit this location. It is ran out of a camper RV that should be condemned. Absolutely filthy “office” space and very uncomfortable. How it is allowed to operate in this manner is unreal. Go elsewhere, anywhere!

Brian F. 
Évaluation :
1

I received a truck with NO fuel and had to fill it up with fuel. Upon returning the U-Haul vehicle 14 hours early with MORE fuel than I had received it I was charged a fuel penalty. Absolutely HORRIBLE customer service and dishonest business practices.

Troy H. 
Évaluation :
1

I was promised a 10' truck and I had to take a 15' truck cost more gas . It was all about wanting to keep the 10' truck in Lexington so that he could run it out on our basis I don't know II just wasn't given what I was promised and I'm not happy about it

DALE M. 
Évaluation :
5

Pickup location had exactly what I needed and the staff were friendly and helpful, went out of their way to make sure we had what we needed.

William Charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred Grant R. 
Évaluation :
5

Best service I have ever had from uhaul. He was very nice to talk to and was open early for my needs. Would recommend this location for anyone needing uhauls.

DEAN C. 
Évaluation :
3

They need an office. And I got money put on hold twice.

Douglas Charles S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sonia N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanette C. 
Évaluation :
3

Do not have clients check in online then make them do it all over when they get there to get the uhaul. Also, the "office" was a camper and the person running it just comes and goes making pick up and drop off difficult. The unit itself was rickety and a brake light was out, had only a half thank of gas. I just found it to be a very half axx experience.

Michelle Lynn T. 
Évaluation :
3

Office was cramped.

Donnie Carl E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aaron Glenn D. 
Évaluation :
4

Customer service was excellent, but the office location was less than desired. Can't wait for him to get an actual building.

AL M. 
Évaluation :
4

I ordered and reserved a furniture dolly for our move. He did offer to call around to see if he can find one. That dolly would have made the 3rd floor move so much easier today.

Garett Michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Christi L. 
Évaluation :
1

Not give my truck away that I reserved a few days in advance which then caused a 4 hour delay in my move.

James Hunter O. 
Évaluation :
1

The owner/operator “Gerald” was the most unprofessional business man I have ever known

Justin Dupree B. 
Évaluation :
3

The pricing is very deceiving. I was told on the phone that the trailer I rented would be around $30 and before I left it ended up being $119 and it's puts you in a bind cause you need it. If I didn't have to have it that day I would not have gotten and I will not use U-Haul again. I feel like I got ripped off.

Charles Eugene U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENDRICK Lortroy R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Louis S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JANIS G. 
Évaluation :
5

Excellent customer service.

Craig Laborn F. 
Évaluation :
4

It was difficult to reach a person at our pick up location via telephone but all the details worked out anyway.

Jason George M. 
Évaluation :
5

Uhaul online reservations suck. Sent me to a location that had no trucks. When I went to the second location I used the app. But still had to do a contract to get my truck.

DAVID Eugene C. 
Évaluation :
4

Excellent service à la clientèle.

kJatika Furtick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Edward T. 
Évaluation :
1

Truck was not there when scheduled pick up time waited 2 1/2 hours for truck to show up truck heading air-conditioning no trailer light hook up very very poor service

Hayley O Neal H. 
Évaluation :
1

I was sent to a lot with no people there. I was unable to get confirmation by phone that I had a truck as I was notified by text. After approximately four hours and 10 phone calls I got someone to answer the phone number while I was at the truck lot. I had to drive another 10 minutes to their office before returning to pick up the truck. The office was in shambles. It looks like a hoarders house. It was so impressive that I took pictures to share with friends and family…let me know if you want to see them. It was like the twilight zone. Took over an hour to pick up once I was at the initial address I was given. Moving is stressful enough….didn't need that experience.

Carlisle W. 
Évaluation :
1

Make sure someone is at location to pick up. Had to go to diffrent location to do paper work then back to platt springs rd to be up truck. Was not clean at all and paper work was not up to date to equipment. Poor service on uhaul for trying to fix these issues .

MISTY P. 
Évaluation :
1

The office is extremely dirty and smells like urine. The people are very nice and accommodating. The office is disgusting. They need to clean, someone needs to make them clean. Its beyond gross!! I dont think the place has ever been clean. It looks like a junkyard inside. Stacks and stacks of junk everywhere. I thought the floor was going to cave in.

Gunnar G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joshua C N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandon Anthony C. 
Évaluation :
5

Mr. Gerald was perfect.

Gladys M. 
Évaluation :
2

Although the service was very nice The office is in an old house that is filled with stuff to the point that there is hardly room to pass. It is a bit creepy.

Patrick Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane W G. 
Évaluation :
1

I listed one of my houses on airbnb, and needed some items, only to go to the location to find out that my box had been moved to another location, WITHOUT GIVING ME ANY NOTIFICATION. I get to the next location, only to find out that my box wasnt in the system. Literally took 3 hours to figure out what was going on. In that time, my help had to leave, which left me to lift furniture ALONE, with no help. A female lifting full bed headboard, footboard and a chifferobe. THEN on top of that - they are double billing me. Absolutely the WORST experience ever.

Lester Y. 
Évaluation :
3

Location was a little sketchy and as a woman I would not go there alone.

Alexis Lanae S. 
Évaluation :
3

Very friendly!

James Robert P. 
Évaluation :
1

I reserved and paid for a truck two weeks before I needed it. When I went to pick up the truck I was told "THEY GAVE IT AWAY THE DAY BEFORE!" This sent me to a more remote (inconvenient) location to get another truck. Meanwhile, this delay costs me the hourly fee of two laborers waiting to help me move. The truck made loud creaking and whistling noises. I was unsure the entire time I was driving it that it was going to break down (which added to the stress of the experience). I feel that UHaul should offer me a credit of (at least) the amount it cost me to have idle laborers standing around as I was sorting out a reservation that had been botched by the location.

John L. 
Évaluation :
1

The guy was nice and helpful. But the office is not professional and he makes the customer do all the work.

Erik R. 
Évaluation :
5

Gerald was great to work with, and so was the rest of the staff.

Frances Ehret P. 
Évaluation :
4

June is a busy season. I was treated professionally but need to hire more help to deal with impatient customers.

richard Alan M. 
Évaluation :
1

Needs a new location i got the tun around then when we did get to that location me and my husband where in line for 2 hours we were both getting bit my fleas or some type of bug the building were we went was horrible old house falling apart with mess everywhere and it smelled so bad

CHRIS DELEON T. 
Évaluation :
5

Only issue slower due to volume of traffic

Richard Edward Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Daniel C. 
Évaluation :
4

The pads we ordered ahead of time were not available and we had to go to a separate location to find them.

David Lewis S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul P. 
Évaluation :
3

Not expect a payment from. Someone if a truck is stolen

Kayla Marguerite G. 
Évaluation :
5

Mr. Gerald is very kind and nice man. He gave me the most pleasure experience every time I go to him.

Veronica Lynn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya Lynett H. 
Évaluation :
5

Gerald is the sweetest most helpful person ever 👍

Lina Guadalupe R. 
Évaluation :
5

Everything was great.

Sonya Lynnett H. 
Évaluation :
5

Great service and friendly staff

WilliamThomas H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher Jame B. 
Évaluation :
5

Quickly Helped with a bit of trouble in my vehicle to get me on the road early Extra helpful in choosing the right trailer I needed Will absolutely go to this location entry time in the future

Clifford E H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
1

The time on the website said they opened at 10:30, I arrived at 9:45 so that I could pick up the equipment I rented. The night before I used the online check in making sure the process was smooth. There were two customers ahead of me (they opened early). I was only third in line yet it took TWO And 1/2 hours for the dealer to process three customers. After going through the pre registration and filling out all the forms, the dealer said he didn't have them and SLOWLY filled out all new paperwork. This delay caused me to have to pay the movers for an hour of sitting and waiting. The secondary problem there was the office, which was inside a run down, dirty, poorly maintained mobile home with sanitation and pest control issues. Not a pleasant experience, However, the owner and the staff were very nice and helpful and I did get a good truck.

Blake Corwin F. 
Évaluation :
5

The kind gentlemen at this location made renting a Uhaul a breeze. Will definitely use them again and will recommend to all family and friends to choose this Uhaul location for any moving or truck rental needs.

Tia Marie M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rafon Charles G. 
Évaluation :
1

I was unable to pick up the truck on the day I reserved causing me to have to extend the rental by 2 days. U was charged an additional $48,1 in my bank account after another 38,1 amd 48,09 was already charged. I think you owe me a credit as well as another 50 for the truck guarantee reservation.

Brandi C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Marie W. 
Évaluation :
5

This location I rented from is the best I will be doing alot more buisness with him

ROBERT Edward V. 
Évaluation :
1

The people who work there are completely rude and unprofessional.

NoemiAraceli M. 
Évaluation :
5

Actually the personnel was very helpful and I was treated very well. I was overly satisfied with the whole process. The location is in open area that was easily accessible.

Kelvin Lawrence C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sara Diane R. 
Évaluation :
5

The gentleman at Worldwide Automobile provided excellent service despite technical issues with the online reservation system that were beyond his control. He was patient, polite, and worked diligently until the issues were resolved. We had a great rental experience here and we will definitely rent from Worldwide again.

Jill Chappell F. 
Évaluation :
5

Make the self serve website load faster

Reagan Harris U. 
Évaluation :
1

This uhaul agent is unprofessional and unclean. The operation is run out of a trailer full of junk and they are ridiculously slow. I reserved a truck at 9 am and didn't leave with a truck until almost 11 am. Multiple customers left and the ones that stayed were highly upset. He also promised a discount for me to change from a one way to bring the truck back and did not give my discount. After 4/12/21 I'm reporting to the Better Business Bureau because I was cheated out of money and not served well at all.

devon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MonicaLeigh S. 
Évaluation :
5

The Person is very very nice friendly always good with me & best price

Rohit N P. 
Évaluation :
5

Honestly the nice

Ikiem Dwayne Dar W. 
Évaluation :
5

This was the best experience of all my years using uhaul.. Mr. Gearald went above and beyond to ensure I was totally satisfied. Even got me a ride home which he didn't have to do. This was the best experience and I thank him. Outstanding customer service.

John Paul S. 
Évaluation :
5

Fabulous customer service! Great down home southern people. Will never do business elsewhere! Thank you so much!

Rodney S S. 
Non les évaluations ont été soumises pour cet établissement.

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