Évaluations des clients Wright Spot Drive Thru

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wright Spot Drive Thru

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Stafford F. le

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Customer service was outstanding, efficient, timely and smooth. The rep was comfortable to interact with and the business was very clean and professional. I would rent from there again.

Anthony H. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Owner/operator was very helpful in getting me setup.

Shelby S. le

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Nothing, all good!

Ryan K. le

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The guy was rude. He called me when I was and hour late and gave me a hard time for not picking up the truck on time. The truck was covered in dog hair too!

Clifford H. le

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The place is a dump and the service was extremely slow. The truck was clean enough but it shook like a wet dog above 60mph. The Uhaul process including sending a link to take a picture of a license, providing a reference and a second phone number, is insane. Uhaul will be my last choice for future rental needs.

mark c. le

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I got there and was told there was no room. But he let me drop off anyway.

Mary G. le

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Not enough parking. Lot was dark with not much lighting. The lot had a lot of pot holes. The 24/7 app did not work properly, and I had trouble returning the rental. It was an extremely frustrating return process after a long, hot day of moving. I would not recommend the 24/7 app/ process at all!

Shyanne R. le

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Le client n'a pas laissé de commentaire.

holly m. le

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Crack in the windshield, our rental was not ready, not even back by the time we were supposed to have it. This made us run later than we expected. The “invoice” I received via email had all zeros on it. Amount paid? 0..Amount previously paid? 0 Amount charged? 0..ridiculous

Rosa T. le

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Le client n'a pas laissé de commentaire.

Sherman L. le

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Truck ran like crap and turn signals didn't work

Larry Z. le

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The van was ready on time, in good condition (almost brand new with only 2300 miles on it), and 15/16ths full of gas, which saved me an early refuel stop. Cargo capacity was NOT as advertised (3400 vs 4000 lbs) but it was not an issue with my load. Nice cab area with a modern radio and excellent A/C. Drove like a big car.

Nathan W. le

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Nothing, great and quick spot to rent a good sized van for local moves

Jarryd L. le

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Le client n'a pas laissé de commentaire.

Katie B. le

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Nothing! Easy check in and staff was friendly

nicole c. le

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Make it easier for reservations to be ready so that I won’t have to repeat my information again

harold t. le

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Service was fine but the gentleman running the place didn't seem to know how to properly put things into the system. He fat fingered the time for my rental so it had to be returned by 12:15 instead of 2:15 (even though it was 2:27 when he put it in and I asked for 24 hours) He fat fingered several other things throughout the process which I had to correct, I unfortunately missed this one until I was already in the process of moving. He also couldn't get my dolly rental on the same order as the van rental for some reason and said he had to do it separately so I had to do twice the paperwork (an already arduous process for this particular rental) . He also marked my license as out of state even though it is not out of state this was a local rental in ohio with my ohio driver's license which of course caused the system to require additional contact numbers and information, all of which cost me more time and was a general annoyance. The whole process was slow taking about an hour. The man was helpful enough but slow and poorly versed in the system he is supposed to be operating. I would pickup from the location again but I would make sure to do the order myself online ahead of time to save myself the pain.

Margaret C. le

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Le client n'a pas laissé de commentaire.

Hassan A. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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Le client n'a pas laissé de commentaire.

Carlos B. le

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Nothing. My move went well with no issues.

Morgan J. le

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Le client n'a pas laissé de commentaire.

FRANK B. le

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Le client n'a pas laissé de commentaire.

Mike D. le

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Le client n'a pas laissé de commentaire.

Adam N. le

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Both the vehicle provided and the business owner providing the U-Haul were excellent and I would absolutely deal with again and recommend to a friend!

Jonathan S. le

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Excellent staff and service!

Barbara J. le

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When we arrived, the truck was not ready: broken mirror. This was a change in pickup location from our original reservation. It only took 20 minutes for a manager to attach a new mirror, but it would have been nice to have been notified. Since it was farther away from our home than our intended location, we wouldn't choose it again. But the vendor, Mr. Patel, was a very nice person.

Christopher P. le

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The location was a beverage and snack drive through. They had only two U-HAUL vehicles on property. The location was weird. It felt dirty. It did not seem that the person working there could answer any of our questions. I would only go there again if it were the last option I had. I also did not appreciate that I entered all of the information when I made the reservation, only to have to do it all again when I got to the location to pick up the truck.

jarell H. le

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Le client n'a pas laissé de commentaire.

donald m. le

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Le client n'a pas laissé de commentaire.

Pam H. le

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Le client n'a pas laissé de commentaire.