Évaluations des clients WW Shipping Co Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de WW Shipping Co Inc

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Jeannette R. le

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Better lighting at night for the key drop off.

James C. le

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Le client n'a pas laissé de commentaire.

Aaron S. le

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Very courteous

HUGH L. le

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The location didn’t have the ability to ‘self-pick’-up’ and it took 20 minutes to get the truck.

Jacqueline A. le

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The truck was very dirty and there was a homeless man “living” inside of the truck with once I opened the back of the rear. That is not acceptable and needs to be better checked and solved.

Ezekiel H. le

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Excellent customer relationship

kwadwo E. le

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Excellent customer service !

Anton L. le

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Very slow check-in. Some equipment that I have ordered online was not available. That made my movig much more complicated.

michael F. le

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Le client n'a pas laissé de commentaire.

Martin M. le

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Le client n'a pas laissé de commentaire.

Stefan H. le

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Le client n'a pas laissé de commentaire.

Mike G. le

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Fix the key return box. I returned my keys overnight and the staff member was not able to find them. Had I not called to make sure they received the keys, they would not have checked in my truck (despite it being parked right in front of the store) and I would have been fined.

Jeanine W. le

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Le client n'a pas laissé de commentaire.

CHARLES G. le

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Staff was great. Helped me out because I could not find a truck to ave my life. This company is a small international shipping company. They always have trucks because they are a small location and most people go to the big retail centers. Wesley is very courteous and helps you out to the best of his ability to get you on the road. Took us 4 minuets at check out and we were on the road. His explanation of the contract was like talking to a computer because he know it down to a tee. Not even the uhaul reps can explain it the way he does. Keep up the good work

Kyle M. le

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Le client n'a pas laissé de commentaire.

Freddie R. le

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Le client n'a pas laissé de commentaire.

Keela S. le

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Le client n'a pas laissé de commentaire.

Stephen B. le

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Thumbs up!!!

Christopher R. le

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Very accommodating

roger W. le

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Great guys here. They go above and beyond to help you out. Keep up the good work. Owner give me his personal number and even if closed will open up to rent out a truck.

Regine P. le

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Horrible customer service! I couldn’t speak with anybody snapping. I will never go back there.

Renikah J. le

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Website needs to be updated! The website allowed to place the order and rent a truck at this location, even though the location was closed on Sundays. The owner happened to show up, opened his store to rent me the truck.

Humbertro P. le

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People are courteous and friendly. Good experience and I am completely satisfied.

Shera H. le

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Le client n'a pas laissé de commentaire.

WESLEY W. le

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Le client n'a pas laissé de commentaire.

Jermaine T. le

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The location has a “West “in it.We had trouble finding it and took 15 mins out of our 2 hours.Also make the key retrieving process easier ,it also took 15 mins .

Karim S. le

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Very unfair and unfriendly,never rent from uhaul again.

KELLY W. le

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I had not rented a truck in probably 20 years. I did the reservation on line/ mobile pick-up for 8:30 pm- more lighting is needed at this location. The gate to truck was opened. I thought I was reserving the truck from Freeway Drive location and that WW was an after-hour drop off/ pick-up location. As a result I initially returned truck to wrong location. Both locations were professional and helpful in explaining how the business works. The lady at WW was really friendly and quickly resolved a charge for the hand truck that wasn't there. WW is probably fine during daylight hours and all you just want is to rent a truck.

Patrick H. le

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Everything!

Brennon S. le

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Nothing I can see or tell

Keith B. le

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Le client n'a pas laissé de commentaire.

Caitlyn L. le

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Dangerous pickup spot, especially when I did not select it but was moved there. Uhaul representative told me it closed at 7 but that was not true, had to stand outside alone in a dangerous area figuring out how to do remote pick up because the office was closed.

Edward N. le

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The entire service from beginning to end was greatly appreciated! Service was professional, attentive as well as informative! Thank You!

Cynthia Y. le

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Le client n'a pas laissé de commentaire.

Rebecca B. le

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Le client n'a pas laissé de commentaire.

Brian D. le

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Brakes were squishy.

Darrell R. le

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When dropping off a vehicle after hours & Iit takes 20 minutes to find a drop key slot. Looking into the window of the business made me wonder how does any one get anything done within the business there appears to be no pathway throughout the building. Almost felt not sure uhaul how this company does business with I haul.

Heather M. le

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The supplies ordered (furniture dolly, hand truck, moving blankets) were not in the truck for mobile pick-up and the location did not open at 9 AM as advertised so I could not get them. I called twice and they refused to help refund me for those items. The receiving location had to help me.

Sharon B. le

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The experience was great! No other suggestions

Malchezed V. le

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Le client n'a pas laissé de commentaire.

Jason H. le

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Le client n'a pas laissé de commentaire.

Ahmiere M. le

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Le client n'a pas laissé de commentaire.

Versie I. le

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Le client n'a pas laissé de commentaire.

Melissa C. le

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Le client n'a pas laissé de commentaire.

Jeramie A. le

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Hands-down greatest experience with U-Haul!!! Wait time was minimal, app was clear and user-friendly, and equipment was clean and functioning. Above all 24/7 accessablilty works amazing around a full-time schedule. I will use again very soon!!!

Tracy M. le

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Make sure the truck is clean sanitized and deodorized.

Mario R. le

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Le client n'a pas laissé de commentaire.

Laura N. le

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Can't think of any improvements that you would need love this new app rental.

Dan S. le

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Making sure the app/ hours of operation are synched appropriately

Caridad R. le

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Le client n'a pas laissé de commentaire.

WESLEY W. le

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Le client n'a pas laissé de commentaire.

oludara O. le

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Excellent job. Keep it up

Oona G. le

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Le client n'a pas laissé de commentaire.

julie C. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Maps took me to a wrong address, had a difficult time finding location. Place was in a dimly lit area in a frightening area of town. Took ten minutes to locate drop box after the half hour finding the location. Do not have after hours drop off at this location.

Melva G. le

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Need to be more customer friendly

Pedro C. le

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Too much money was taken from me for such a small truck for such little time, I need to speak to someone. ASAP.

Nathaniel E. le

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Le client n'a pas laissé de commentaire.

Rafael C. le

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Verify the details of the reservation earlier.

MITCHELL S. le

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Le client n'a pas laissé de commentaire.

Miyah H. le

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Le client n'a pas laissé de commentaire.

Joel M. le

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great guys, Wesley even stayed open a little later than usual so i was able to pickup my truck for my move. 5 stars

MATHEW E. le

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Le client n'a pas laissé de commentaire.

Frank W. le

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Le client n'a pas laissé de commentaire.

Stewart P. le

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Le client n'a pas laissé de commentaire.

TYREE C. le

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Le client n'a pas laissé de commentaire.

DOMINICK H. le

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Le client n'a pas laissé de commentaire.

Sandra W. le

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Le client n'a pas laissé de commentaire.

JAMES T. le

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Le client n'a pas laissé de commentaire.

Amos P. le

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Le client n'a pas laissé de commentaire.

DELMAR D. le

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Le client n'a pas laissé de commentaire.

everton D. le

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Le client n'a pas laissé de commentaire.

ZAKIA C. le

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Le client n'a pas laissé de commentaire.

Chantal D. le

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Le client n'a pas laissé de commentaire.

Nolan G. le

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Unprofessional!

WILLIAM D. C. le

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I use the drop off box. They were closed. They were suppose to close at 2:00 pm1/7/18 they were closed at 11:09 am

GIOVANNY B. le

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Le client n'a pas laissé de commentaire.

Marcay P. le

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Le client n'a pas laissé de commentaire.

David G. le

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Make your office at this location, more appealing, I thought I was walking into a warehouse.

Ollie D. le

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Le client n'a pas laissé de commentaire.

Cataanda J. le

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Do not make unauthorized charges to customer accounts!

McEnroe J. le

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The staff at this location were incompetent and unhelpful. I've used U-Haul many times before at other locations and always had a pleasant experience. This time however I was made to wait unnecessarily long, this location did not have other moving and packing equipment such as mattress bags and tape etc, and the cashier couldn't see that I had already completed and paid for my reservation through the online express check-in/out. It was extremely frustrating to deal with this particular location! You cant even tell that its a U-Haul location because there isn't a large sign...just a small sticker on the door. I will never deal with this location again. Notes for improvement: 1. Put a large enough sign at this location. 2. Hire competent, tech savvy staff that know how to navigate U-Haul's own systems 2a. Re-train the staff at this location 3. Clean and organize this location 4. Make more moving and packing materials available at this location.

Henry J. le

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Le client n'a pas laissé de commentaire.

Aida H. le

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I had initially requested a 15' foot truck - and this was one month in advance - from a different location. I was notified that this truck would NOT be available less than 24 hrs before, and since I have not checked my email since then, I drove to a wrong city. Super inconvenient and annoying. I had to cancel that order and request a smaller truck closer to where I thought my 15' truck would be. Please send this kind of notification well in advance. Not everyone checks their email every 5 minutes. Thank you.

George B. le

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Le client n'a pas laissé de commentaire.

Margaret D. le

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Le client n'a pas laissé de commentaire.

Linda D. le

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Make sure facility opened up on time

ian T. le

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Great job guys no complaints keep up the good work

barry W. le

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Le client n'a pas laissé de commentaire.

Edward J. le

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Le client n'a pas laissé de commentaire.

Nate G. le

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Great service...recommend to anyone.

Sayydah G. le

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Le client n'a pas laissé de commentaire.

irene R. le

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Le client n'a pas laissé de commentaire.

Edris G. le

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Nothing everything was perfect.

anisha M. le

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Le client n'a pas laissé de commentaire.

Sonja D. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Le client n'a pas laissé de commentaire.

Nicole R. le

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Le client n'a pas laissé de commentaire.

Ayana M. le

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I was originally supposed to get my uhaul from a Brooklyn location on Atlantic and Schnectady. I made my reservation 2 weeks in advance but I got there and no reservation was completed. That absolutely ruined my tired experience moving and I was highly upset that when speaking to multiple customer service reps it didn't really seem like there was much anyone could actually do for me. I could never recommend uhaul to anyone I know moving.

errol R. le

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Le client n'a pas laissé de commentaire.