I had a problem with I haul reservation. They asked me to drop off at Salisbury location and I said no because it's more than 50 minutes from me and they said fine. But then when they send me the contract, the drop off location was Salibury.Adham A.
Customer Reviews for Xceleration Auto Sales LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Chester, VA 23831
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This was the most difficult uhaul experience I've ever had. Not only did they change our reservation multiple times, but 20 minutes before our reservation time they tell us that there is no truck for us. When they finally got a truck for us there was no access to a key and no response from customer service for almost 30 minutes before we finally reached someone. We had to drive an extra 20 miles to return the truck, which we were charged for. When asked to leave a review originally we did not get any response after voicing our concerns.Michael S.
Directed to this location when first location was closed during business hours. Deserted and hard to find - basically just a parking lot and a shed with a drop box.john B.
Joe helped me with setup early in the morning. Thanks joe Sheron was also very helpful in the call center making sure I had everything I needed.Matt C.
I will never do business with this place again. I felt that I was treated very poorly and he was very dishonest. He did not tell me of particular charges that I would be billed for and added things that I did not request nor did he tell me about. I guess this is because he makes commission off of those things at the cost of his customers. We had to wait for him to return to the place of business to even pick are you all up because he was not there during open business hours. This cost us at least 2 hours of our time and it was very inconvenientDena M.