Staff was extremely hopeful and went above and beyond my expectations.
Michael Hedrick
Customer Reviews for YOG N Jackson
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Absolutely the best place and so easy to work with. Had everything we needed right there on hand. I do believe this is where we will go for our U-Haul needs.
Robert ShomperMike at the pick up location was top notch. I couldn't ask for an easier and smoother pick up. He was very knowledgeable and answered all my questions. Thank you Mike for your time and assistance!!
Anthony VargasMike was a great help, friendly and supports the troops!
Michael SanchezBest all around
Jalen GlennRealizing we rented the trailer on short notice, we were originally told to pick it up at this location. However, the next morning the location had changed via a text on my phone. We went to the location at Ace Hardware in Manhattan, Ks. , showed them the text, and they started looking on their computer. A gentleman named Lem was very helpful but had to ask for assistance and when they looked at it said we needed to pick the trailer up at the above location. When I asked about the updated text, I was was told by the person who assisted Lem that the problem is U-Hauls system and this happens frequently. We then drove to Junction City, Ks., picked up the trailer and were treated very nicely.
Larry Blandinif you had any issues you just have to call the number, but since we didnt we just put the key in the drop box
Melony HutchinsonIf I could double the helpful rating I would. Thanks for taking care of us!
Mark JustusNo one was there to receive the trailer. And we had to keep calling them to receive confirmation that have received the trailer.
sergio del valleMike was very nice and welcoming. This is our first move to Kansas and it made me feel a bit better considering he was so nice to us. Very efficient and keeps communication. Definitely recommend!
Marcus BrownGreat customer service, I had an issue and the on site supervisor and even the management team went out of their way to help me. Very helpful and friendly staff,will always recommend this location to anyone who is looking to rent UHAUL in the area.
Chris MecsejiHighly recommend renting a uhaul from YOG in jc!! Mike is very kind and accommodating. Couldn't have asked for a better experience!
Carson HarveyVery professional and exceeded my expectations.
NANCY SAVAGEWonderful customer service!
Eunice FloresVery great communication from Mike. Easy rental from Kansas to Alabama. Thank you!!!!
Stacey ThamesNot much room for improvement Keep up the good work Mike and Dan.
Albert Quiroznone easy to rent no problem
Robert GladneyExcellent customer service from Mike
Tate ZimmermanThe fuel tank was aboutn 1/8 full. The attendant gave me a credit and told me to return it 1/8 full. The contract that I was given and asked to sign without having time to read it said the tank had to be returned 1/4 full. This cost me an extra $15 that I should not have been required to pay it the tank had been full. Also, I had to drive into a congested traffic area and consumed a half hour or more putting in enough gas to get me where I needed to go. Then another 1/2 hour consumed after I as told by the turn in agent that a 1/4 tank was needed. Also, there were not any packing pads or blankets in the truck.
Craig AltenhofenThe service was fine, very professional
marvin hornbostelMike was fantastic- went out of his way to make sure we were taken care of. Would recommend him to anyone looking to pick up a uhaul in the JC area.
Cory SpringerGreat experience, no changes! Smooth process, answered all our questions.
Suzanne AhlbergI had hassle free fast friendly service Mike is awesome he took care of everything that we needed the truck was in good shape it was clean smelled good would definitely recommend this location to everybody that I know
Bonnie KosterOur representative was phenomenal. He was charismatic, honest, and gave great advice for our trip. Would recommend him time and time again. 100/10 stars.
Anna BohrenNothing!!! They went above and beyond to make sure we were taken care of. They made the moving process as easy as possible for us from start to finish. I would recommend them to anyone. GREAT SERVICE!
doug havaroMike was terriffic.
Stan AndersonMike in Junction City was very accommodating and helped me through the whole process while being super friendly. Y'all need to give him a raise or something
Samuel HennighExcellent service à la clientèle
Monica GiraldoHe was great!
Monica GiraldoI could not have asked for a better experience, honestly!
Tammy Lea PinchardMr MIke very helpful, he made this process fast and easy with this rental truck and auto transporter , definitely recommend this location. MY ETS move was super easy, He was always checking if everything was good on my process of move out
Daniel RamosAwesome service, great deal too. Truck was dirty but it was no big deal, helped me to the end. Will recommend!
Christian Rodriguez-VidalGreat man that helped us out. Made sure we were well taken care of just in case.
Ryan LucasMike was very helpful thru the entire process and made everything very easy and stress free.
Ryan WilliamsEquipment was clean but immediately had to take the auto transport trailer to the truck stop to air up the tires. Contact person at this site was helpful over the phone.
Kyle ApleyU-Haul Kansas rocks!! Very friendly staff. Went above and beyond to help
Mayra BransfordMr Mike was very helpful. We were in and out in no time at all. I'm glad we called.
Raymond ChavezMike (the manager) was super helpful and had exactly what I needed in stock and ready to go.
Jon SchoenMy first experience with YOG was great.
TIMOTHY HALGATNot much to improve on! Great service from Mike!
William PruittMike was really nice and helpful. We definitely enjoyed his service and will recommend to others.
Tracy MbembaBidiDefinitely recommend! Very friendly and helpful setting up everything making our move so much easier and less stressful!
heather abbsTHEY WERE ABOVE AN BEYOND !
Huy ThiAwesome service !!
Levi Lambert-WilsonThe Uhaul at Metcalf was great! The gentleman that help me was nice and made shure I was taking care off.
ANTONIO COFFEYN
Robert SandersThese guys and their business are great! Will definitely be using again...already have the family on board! Merci les gars!
Hanna AndersonMike was super helpful throughout the entire process, made it simple.
Marcos SarmientoMike, the man helping me when I picked up the truck, was extremely helpful and knew his stuff. I appreciate it!
Ryan BlackAgain, Mike came through with a trailer at the last minute which made my PPM go by smoothly. Previous experience was already great and it was a no brainer to use Mike at YOG to meet our moving requirements. Mike goes above and beyond every day. Thanks, Mike!
DANIEL BARRETO-PETITMike at YOG made my whole PCS experience better. A true friend of military personnel, Mike will ensure you are set for your trip. He will get you what you need to meet your timeline. If you are PCSing from Ft Riley and need a U-Haul, definitely talk to Mike. You will not be disappointed.
DANIEL BARRETO-PETITMike went above and beyond! He makes sure to take care of his customers as much as he possibly can. I would highly recommend this location and Mike to anyone looking to rent with uhaul!! Thanks Mike!
Christine Fergusonmike was absolutely great and was wonderful with making sure we had everything we needed and more
Spencer BerryThis was superior customer service. Above and beyond. Will recommend this location to everyone and anyone. Thank you for making this move as stress-free as possible for me and my family!
Kathleen Benton-LaEzzaMike was probably one of the best U-HAUL renters I have ever worked with. He really made the process easy and helped fix the tow dolly with a defective tire with no hassle! Would highly recommend to everyone!
KEVIN CHRISTOPHE WILLIAMSthe level of professionalism and customer service was out of this world. Mr Mike was incredible and very punctual with extended my reservation. He communicated very well and I will definitely use this place again. Best business I've used in 20 years of moving in the military.
Michael WAGNERMike was incredible! Very helpful, responsive, and straightforward.
Jack HartiganWorking with Mike was the best Uhaul experience I have ever had. He really went out of his way to make sure I had everything I needed to make my move as easy and convenient as possible!
Sydney BowdonAn amazing experience. Would definitely recommend anyone in the nearby area to go through this location.
BRYCE RUSHThe lady I spoke to from regional was very disrespectful and no did not help me at all. Mike at Jackson st in junction city was very helpful. He made sure I got the truck I wanted for my move that I travel 700 miles for.
JAMER LAINGMike at Yog was awesome, super helpful, and responsive. Merci
MICHAEL CRIVELLO