I couldn't log in to the site to get the code to the lock box. Plus I paid for a dolly and other equipment but nothing was in the truck.Michael F.
Customer Reviews for Yacht Specialist
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Byron P.
My initial reservation was at another location, however the wrong key was place in the box. My whole day was thrown behind 4 hrsâ€¦â€¦. I thank your customer service team for finding a new pickup location. Connie was the best!anthony B.
Le client n'a pas laissé de commentaire.Girard P.
Not use that locationRicardo A V.
Le client n'a pas laissé de commentaire.joe S.
Nothing I experienced needed to improve. Equipment was right , the agent ,Kevin, was awesome.Rick L.
Le client n'a pas laissé de commentaire.Christine B.
Le client n'a pas laissé de commentaire.ray D.
The inconvenience and distance of this location combined with poor parking surfaces and haphazard equipment placement made it one of the worst I've been to.Todd F.
Super good people.. very helpfulljoe W.
I was over changed 859,16 and have never received my refund. I am trying to contact someone who give me a status. This is a REAL problem.John D.
Every thing was greatbilly H.
Le client n'a pas laissé de commentaire.austin A.
Le client n'a pas laissé de commentaire.Roberto B.
Le client n'a pas laissé de commentaire.stephen S.
Le client n'a pas laissé de commentaire.Melanie M.
Le client n'a pas laissé de commentaire.Alex S.
The man who runs the place was not his fault because he couldn't help me. His internet was down for days and U-Haul field directors weren't fixing the issues for days. I had to talk to 7 people at the customer service 800 number before anyone did anything. However, the drop off location was not a typical place of building where the office was visible and grounds kept up. It was more like a savage yard and was unclear where to approach building. U-Haul had chosen this drop off location via text message which was 20 miles away from my location and there were 2 other U-HAUL dealers in my town.Doreen M.
I rented the Car Carrier and it was in over all good shape. I do suggest that the rachets get lubricated once in a while. They were dry, rusty and hard to crank down. That is my only suggestion.Tina W.
Keep the personable and friendly kind most of all very RespectfulJohn H.
Le client n'a pas laissé de commentaire.Krystal R.
could not have been any better, very happy with service, thankslarry L.
Make sure the ac works in truck because it was 97 degrees out when I rented the truck and I had no acdaniel R.
Excellent customer service.Shawn C.
Le client n'a pas laissé de commentaire.Kimberly S.
Le client n'a pas laissé de commentaire.Paul S.
Sale rep. Was very polite, and helpful. Equipment was ready for use. Fast easy pick up and drop off! Affordable and convenient location. We will be back for all our haul needs.Lisa K.
Le client n'a pas laissé de commentaire.DONALD Y.
the location is in a repair shop but the gentleman was very kind and helpful location not pretty but service excellentmolly T.
Le client n'a pas laissé de commentaire.Daniel B.
They were awesome! In a bind and they let us drop off after hours! Went above and beyond to help us out!Heather Y.
Le client n'a pas laissé de commentaire.Jerry T.
The office is a bit run down but the service has been very good on the two occasions I've rented from this location. I will rent from here again.charles D.
I would like to extend an enormous shout out of appreciation to Yvonia Dennis for her due diligence to help me secure, both the right size truck and trailer, but also the perfect pick up location where Kevin also provided awesome service. They both exceeded my expectations and provided exceptional service Thank you Yvonia and Kevin for your assistance in making sure my move was efficient and effective.Simonne J.
Clean or burn that office and stop drinking liquor in the middle of the day.Brian E.
Le client n'a pas laissé de commentaire.keith M.
Great peopleALODIA W.
Le client n'a pas laissé de commentaire.Joni A.
Le client n'a pas laissé de commentaire.CHRIS E.
Le client n'a pas laissé de commentaire.Anita W.
the address is not showing since it is located in a corner street and therefore two addresses. The location of the address is from a street that can't be found in the GPS. The place /parking is a mess and not signs with instructions to drop off. Just like you get there to return the equipment and you are on your own. Actually the place was closed because the operating time is limited. The phone number provided in the contract is wrong or an old one without service. When finally found the right # by calling the central service , no one answers the phone and it is just a message. Also, i never got a confirmation that the truck has been returned and the last invoicing. I'm still guessing... This place is a shame and totally unorganized. It's in a sketchy area and shouldn't even be in business with Uhaul.Joseph R.
Le client n'a pas laissé de commentaire.dana J.
Le client n'a pas laissé de commentaire.Nelson D.
The guy was so nice. Nothing wrong with the service, but his office was SCARY dirty. Like so dirty you didn't want to even breathe in it.Bianca S.
Dont change your customers reservation 24 hrs prior to pick up and move it over 30 more miles away!Jonathan M.
Very helpfulSTEVEN H.
Le client n'a pas laissé de commentaire.danyl G.
The on-site manager was very helpful and cooperative. I was very pleased with the experience.JOHN C.
I hate to do this but, Dirty Location, The office looks like the person slept in that office. Cat food in the office and it smelled horrible. Waited 45 minutes past the pick up time due to tech equipment connectivity. Just a bad experience over all. Never again!!!Hector O.
Le client n'a pas laissé de commentaire.jim A.
Le client n'a pas laissé de commentaire.vic M.
I had heard that renting a truck was cheap and would only cost like $40 per day then I found out uhaul also charges $1 per mile driven on the truck YOU NEED TO MAKE THAT KNOW it's a complete ripoff and I was pissed to find out my bill was so highbobby G.
Very smooth, trouble free experience.KELLY T.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.PAUL W.
Le client n'a pas laissé de commentaire.Christopher A.
we are still waiting for the refund for the headlight unit we needed to replace on our trip.David C.
Le client n'a pas laissé de commentaire.JOE P.
Le client n'a pas laissé de commentaire.Joe S.
Le client n'a pas laissé de commentaire.Nancy O.
Le client n'a pas laissé de commentaire.Don J.
Quick drop off!Patricia V.
paperwork is cumbersome, u-haul needs to make rental simpler and faster out the door.MICHAEL R.
You. Save my buttons. Budget screwed up my reservation. Two days in a Row. I had to. Bust it to get three days works done in one. Never again budgetJOHN D.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.KAY N.
too small, low inventoryJOE R.
Le client n'a pas laissé de commentaire.Felix K.
Quick in and out very pleasantCHARLES M.
Not the fault of the local dealer. U-Hauls computer has continual problems and I spent 40 minutes on the phone with an incompetent agent trying to rent a trailer for a day locally.Jonathan M.
Le client n'a pas laissé de commentaire.ROY F.
Le client n'a pas laissé de commentaire.James Y.
I have used other UHAUL stations before and never was I treated as well as the folks at this place.RICHARD H.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.RUSSEL R.
The truck was great....the only complaint I have is that when I bought gas to replace what I'd used, I underestimated by about 1-2 gallons - but got hit with a 5 gallon charge when I returned the truck.GARY C.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Fred M.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.BERTHA D.
Lower ratesJACKIE M.
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.MARCOS T.
Le client n'a pas laissé de commentaire.CANDACE C.
Le client n'a pas laissé de commentaire.Jaimison S.
Le client n'a pas laissé de commentaire.KENNETH J.
Le client n'a pas laissé de commentaire.DANNY M.
Smaller biz very nice and welcoming helpful good customer service.VICTORIA O.
A genuine pleasure to deal with. When the need arises again (and it will), I know where I'm going first.ERNEST D.
Le client n'a pas laissé de commentaire.Mark D.
Job well done.HARRY S.
There was no drop box which I was not informed of until after I had returned the truck and spoke to the gentleman the next day. He was very friendly and helpful.SHERYLE D.
Remove your rental location from safe ship.JOHN M.
Kevin is very nice and helpful! Would recommend using Yacht Specialists to other people.JERRY W.
Le client n'a pas laissé de commentaire.SHIELA B.
Le client n'a pas laissé de commentaire.ELIZABETH E.
Le client n'a pas laissé de commentaire.Eugene B.
Very helpful, and easy to work with. Will use them again...RICK S.
Le client n'a pas laissé de commentaire.TONY D.