From my good experience can’t think of a thing!
Kathleen Crutchfield
Customer Reviews for Ye Olde Gravely
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing Mr Keith was sweet and I will only rent from him thank you Mr Keith
Cookie DixonFast and easy.Gentleman filled out and assisted professionally. THANKS...
steven coombsBien
Giovani Molinathank you for helping us with our move
Paul HarrisAlways very helpful and friendly.
Lance SawyersVery convenient to the office but they are not able to get the 5 or 6 that we need at election time (November) to deliver and pickup equipment so we have to piece it out all over the county. I'd like to be able to reserve from one U-Haul vendor that is, preferably, conveniently located. Nice employees. (Keith)
Orange County Board of ElectionsVery convenient to the office but they are not able to get the 5 or 6 that we need at election time (November) to deliver and pickup equipment so we have to piece it out all over the county. I'd like to be able to reserve from one U-Haul vendor that is, preferably, conveniently located. Nice employees. (Keith)
Orange County Board of ElectionsTwo people working when I returned the truck but they wouldn't answer the phone after 10 calls. The trucks are parked on one side of the bank and the return key drop is on the other. Extremely difficult to find.
James KopanicVery friendly
rondell hickmanMy reservation was for another location but I had to go to this location.
Beverly GedvillasThe truck did not have a ramp! How is that even possible???? And when my sister was called and asked if she knew who I was, she said "yes, she's my sister" and he abruptly hung up on her!
Karen EdwardsI have been overcharged by 100 i need a rfund of the last payment
Joseph RoneyWas obvious where to drop off U-Haul, once looking around the area. GPS leads to the spot next door, would recommend fixing
Jeremiah Czyzreally nice associate on site, great vehicle. Perfect.
Albert NisbetBest place around for uhaul rental! Reliable and very helpful!
KERI BOYETTEExcellent customer service! Thank you for helping me to get this moving job done quickly and easily at a very fair cost. Good job!
Joe ParrishI appreciate the quality service! Accessible, convenient, affordable, and reliable, Ye Olde Gravely is critical to my small business's success. Excellent equipment, too!
KERI BOYETTEDrop off after hours was easy and straightforward.
Rachel PittmanKip always provides great service.
ROBERT HARRISONMy experience was good. No issues
ROGER WHITLOCKI thank you for this location it is a whole lot closer than the Chapel Hill location and I really enjoy renting trucks from him he is a pleasant gentleman to do business with thank you and continue the good work
Loman TurrentineJust put keys on desk and left.
ANTHONY HOWARDMaybe a little nicer office.
Johnny BaldwinGreat service
Feltus JonesI was very happy with my experience. Very easy to work with.
THOMAS THOMPSONThe representative on site was very friendly and very helpful. Easy in and out.
BRIAN BURNETTThe location was closed but the return process is still easy since everything is online.
Kristoffer Leo AgustinDidn’t realize the tire was bad at the pickup location until it came off on our trip to Florida
Jeffery FraserThis place even has a taco truck next to it! I would 10 000 % recommend this location
Miguel InglesMerci.
BRADLEY VASSEURThe truck I picked up reeked of cigarette smoke in the cab. Had to drive with the windows open even on a rainy, cold day. Also, I found that a previous renter had left a bunch of carpet padding in the back of the truck. I returned the truck after the facility closed and had to use the smart phone app to check the truck in. When I reported that the truck needed to be cleaned (because of the carpet padding) I was charged a $25 cleaning fee! I disputed the charge while checking out but have not heard from Uhaul. I also reported the situation via the website but have not heard anything. I tihink I will stick with Penske truck rentals from Home Depot in the future. Much easier to deal with a human.
Jerry KranzGreat U-HAUL Partner to do with...
Gary JosephHonestly I wont rent from anyone else. CL always has clean trucks and has always taken great care of me and anyone I have recommended to come here.
Aaron PittmanVery Helpful and Friendly
Biondi DouglasFriendly People - GREAT Service
Matthew BucknerThe fella running the place was very prompt and professional. I can't thank him enough.
Charles PruittGreat people who always go above and beyond. I honestly drive past 2 other locations to deal with Gravely.
Steven ParkerGreat transaction - nothing negative to say.
GREG JONESSuper - Thanks
Edwin MartinezMy vehicle had a light on (tire) trouble. That should have been taken care of prior to me getting in.
Vincent CredleSuper Friendly and Great service. Thanks
Colon HaireGREAT CUSTOMER SERVICE !! THANK YOU
Latarsha HillAlways fast and friendly service!!!!!!
Aaron PittmanService here is always awesome!! Very well maintained yard and always has the specific trailer I need even on short notice. Will always try to do business here before I go anywhere else
Rick RuizGreat customer service i was in and out and on my way in no time thanks again. 10🌟
Mike ThomasCustomer service was great and welcoming to our new place.
Lisa GosselinNot much, the lot owner is extremely nice and always tries to help how he can no matter how last minute my plans are
Rick RuizSuper easy pickup and drop-off. Friendly. Would recommend.
Susan CaskieThese guys always go out of their way for customers!
Lauren BennettThis was the friendliest and most helpful Uhaul I've ever been to - you guy's rock . Thanks
KEVIN GLAVEYVery quick , friendly & professional service . I will definitely use this location again . Thank you .
Colon HaireCL is very nice and knows what he's doing. The shop is very home oriented and welcoming. I would absolutely use this uhaul location again any day. Thanks for great service!
WILLIAM HINELYEverything was great i use them all time for my moving needs the manager Mr CL makes sure i got everything i need and on time
Mike Thomas