They did. It complete the paperwork and I received threatening texts from Uhaul as they said we did not turn the rental in.david S.
Customer Reviews for Yellow Cab
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Antonio, TX 78233
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam - dim : 6h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DARIN B.
Difficult to locate and several people waiting for one person to help them.Gary B.
When you have great customer service you don't really care about anything else. These gentlemen were courteous, friendly, and helpful. I would recommend anyone looking for a u-haul go here. Thanks guys ðŸ˜ŠTASHIKA K.
Le client n'a pas laissé de commentaire.LAUREN M.
It was very strange and confusing to drop off a return without an employee to receive it and give me a receipt.Lori S.
The man that took my turn in was very rude and impatient. The woman that answers the phone was also rude to me and Christina. These employees lack people skills and was very unprofessional. The office was unrecognizable as a UHaul office neither was there signs that says it's a Uhaul office versus a taxi office. This place should not be open. Very disappointed.ROBERTO O.
Horrible location. Places opens at 0800 but door is locked. Went around the building and found the Yello Cab location...who told me the manager is in a 2 hour meeting and to "just drop it off and I will tell him." I said no, there is a process. No one answered the phone either. I would give them Zero stars if I could.Jeffrey E.
Le client n'a pas laissé de commentaire.roberto M.
Customer service #1. The guys met me with a smile and hooked up my trailer. Great job!Billy T.
Keep the same friendly professional employees.Ignacio T.
Le client n'a pas laissé de commentaire.LESLIE S.
I dropped off after hours at this location which is also a yellow cab. A man came out of office and took key from me before I could put in drop box. Again after closed around 10pm. They did not process my return for 6 days and charged me 385 $. The Austin location fixed for me, however, I will not receive the $ back into bank for 6 days! This will put me late on rent and other expenses not paid.AMY DEANNE Y.
Le client n'a pas laissé de commentaire.Luke B.
We waited outside of the place for 30 minutes. We finally found someone to help us. They did not have a Dolly I order had to go to another location to pick one up that place was up set. The man said we can drop off trailer at any location nope was not the case had to drive all the way back and could not find anyone again. This location is a joke should not be a u-Haul place. Will never go back there again.Hilary G.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Robyn H.
Service person greeted us outside and was very knowledgeable, helpful, and friendly. Also recommended return to a central location (only a few miles further than one I selected) which allowed for savings of about 50 $.Marc I.
Le client n'a pas laissé de commentaire.Pamela O.
Specify where to go, many offices and couldn't find anyone to help. There were also people there trying to drop off. A bit confusing. Gentleman said we could drop off at any location but when we tried the other uhaul place said they would take it but charge us 150 $extra. Went back to yellow cab to drop off and no one was there. Suppose to be there till 9 and left at 6. It was confusing but we were able to figure it out online. Just would have been nice to have an actual person helping us. I would still rent from uhaul probably just another location. MerciRene C.
Le client n'a pas laissé de commentaire.SAM A.
Le client n'a pas laissé de commentaire.Tina C.
Le client n'a pas laissé de commentaire.rita L.
Le client n'a pas laissé de commentaire.Dominic C.
Le client n'a pas laissé de commentaire.Randolph B.
Le client n'a pas laissé de commentaire.Angela W.
Le client n'a pas laissé de commentaire.Sophia H.
Personnel very nice and helpful made the drop off very easy.Adelina G.
I love the place they were nice and helpful and made the return very easy and pleasant to me... the only bad thing was the parking space very reduced a lot of cabs parked around and having a 26' and a dolly attached to the back was difficult to park the trucknorberto G.
It would have been very helpful to have had ready and available the blankets that were ordered with the truck at the.location where I was scheduled to pick up the truck and dolley. I had to wait a long time for the guy to look for blankets only to find out that none were on the premises. I then had to drive to the UHAUL place on Austin Highway to pick up blankets. When I got there I had to wait longer until their blanket inventory was taken care of before I got the blankets.celia R.
Office was hard to find, no personnel at entrance, reception was matter of fact almost as if it was a disturbance to return the trailer, no thank you - no acknowledgement that I was a customer at all. I had to ask for a receipt that the trailer had been returned and as he was walking away he turned and said you'll get an email - that will be your receiptJOHN M.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Amy S.
MAKE THE PAPERWORK PRINTABLE ON LINE. I CAN'T SAVE IT TO MY FILES,JOSEPH C.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.Martin A.
The person checking me in did not ware a mask.. I offered him a new mask and he turned me down.AUDLEY H.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.BOBBY RAY SR R.
Le client n'a pas laissé de commentaire.KEN R.
I was fairly new to towing and I didn't feel comfortable with backing the car transport. The u-haul attendant helped me by putting the transport in the correct location.Aaron E.
Le client n'a pas laissé de commentaire.Bryan P.
No one was at the location, this was the second location we were sent to and we were promised that it was open over the phone so I had to unhook the trailer myself and move it to a spot out of the travel lane. For someone who just spent nearly 1 100 $at your company between installing my hitch and then renting one of your trailers I was treated quite poorly and the incompetence of your customer service team on the phone cost me an extra 2 hours of my day when I had other things plannedJacob H.