Nothing! Mike was fantastic to work with and went above and beyond when we needed a trailer at the very last minute to move our daughter home from college.Cherie K.
Customer Reviews for YOG N Jackson
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Mike was very friendly and helpful. This was our 3 u-haul place we went to due to.not being able to get ahold of anyone at the other 3 locations.Darcy P.
Le client n'a pas laissé de commentaire.Kossi Joujou A.
They were good and friendly and very helpfulCHARLES S.
Le client n'a pas laissé de commentaire.Elizabeth B.
The guy was great and had the trailer I needed and wanted. Was easy pickup and drop off.brett B.
Le client n'a pas laissé de commentaire.Patryck G.
Le client n'a pas laissé de commentaire.Leeann A.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Jamie H.
Le client n'a pas laissé de commentaire.Sharon G.
Very easy process and excellent customer service!!!Daniel C.
Le client n'a pas laissé de commentaire.Christopher H.
Oil changed, brakes checked, and smellKaitlyn M.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.Sandra R.
Le client n'a pas laissé de commentaire.TIWANA H.
Have always used UHaul and have never been disappointed.Dorielynn G.
do not call me if the reservation is confirmed on location a week in advanced the u-haual needs to let shops run reservations when confirmed.Jacob W.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.Sheri G.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Alexander M.
Nothing at all cause y'all already the best at everything!Michael H.
Le client n'a pas laissé de commentaire.Yuqiang W.
Le client n'a pas laissé de commentaire.jennie B.
Adam was great. He was very accommodating and helpful. Even when things went awry with the drop off, Adam stepped in and corrected everything. Good guy to work with.Stan K.
Le client n'a pas laissé de commentaire.Leona S.
Le client n'a pas laissé de commentaire.Nathan R.
Le client n'a pas laissé de commentaire.Austin A.
Le client n'a pas laissé de commentaire.Adrian B.
Nothing to change! Very helpful!Linda H.
Le client n'a pas laissé de commentaire.Arlene G.
Local distributor was very professionalRichard G.
Le client n'a pas laissé de commentaire.Miguel M.
Great for military moves. Company took the time to give detailed instructions on operation of vehicle. I'm confident that this company is customer first based.BENJAMIN R.
OVERALL, my U-Haul experience was absolutely terrible. Corporate completely disregarded my reservation requests that were made more than a month in advance and changed location (to a completely different TOWN) and I did not end up with a dolly. Will not use U-Haul again. However, the location I ended up with (Yog) in Junction City, KS was phenomenal. They did everything they could to make up for corporate's mistakes and poor customer service. THANK YOU, YOG!!!!Megan K.
They did a nice job with our rental at YOG. Worked perfectly when we needed modification. Merci.Al R.
I had to come all the over from Manhattan to get a particular trailer. After searching there and being treated like a pain I got sent to JC where the man working helped me over the top! Amazing service!!! Very refreshing after being annoyed.Stephani Q.
Le client n'a pas laissé de commentaire.JACKSON M.
Great customer service! He went above to help me make this move easy. Thank you so much!!!;Lynda D.
Uhaul hours and hours of the location are different but the staff was quick to come in when contacted. Did a great job in helping us get in and out along with a seamless return process.joseph W.
Adam is a great guy and helped us out immensely in a short notice need to have situation. Recommend anyone in the Junction City area to use him!Charles H.
Le client n'a pas laissé de commentaire.Trucker L.
Everything was to our standardsMICHAEL H.
Le client n'a pas laissé de commentaire.Anthony H.
The personal service was outstanding. Great staff and super friendly. That being said, gas mileage for the fuel saver truck was not as advertised. Cost over 200 $in gas, 8 miles per gallon! My ford 150 would be 80 $in gas for the same trip! I probably will not use service again due to the cost associated with the vehicle. Really expensive, cost over 1 000 $for the one-way trip. I could have hired movers for the same price.carolina S.
Nothing the service was unreal. Great place!!Lorenzo D.
Le client n'a pas laissé de commentaire.LaToshia W.
Le client n'a pas laissé de commentaire.gary M.
We were told that we didn't need to unhook the driveshaft to tow our pickup with the uhaul truck, The salesman even helped us to drive our pickup on the tow bar,Jorge Z.
Le client n'a pas laissé de commentaire.Jay S.
Le client n'a pas laissé de commentaire.Kyle A.
Le client n'a pas laissé de commentaire.Trevon F.
Le client n'a pas laissé de commentaire.anthony B.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Delana S.
The establishment stated on its website it was open, however, when we arrived it was closed. No one was there had to leave trailer on property.David S.
Adam checked in with me from Kansas before I even left Maryland. He was extremely nice and cery friendly when I arrived. Made me feel â€œwelcomedâ€ to Kansas - even though I was only visiting my Niece.April J.
Very friendly & helpful!Mary Grace D.
Nothing, the representative was very nice.Andrew L.
Was ridiculous that we had to drive 25 minutes out of our way to pick up haul. It was move out weekend at State University and no hauls were available in Manhattan Ks. Not acceptable! poor planning on haul part! Wasn't the person at YOG fault and nothing against him he was great! I have issues with hauls and the person on the 800 number alsoDavid H.
Le client n'a pas laissé de commentaire.Collins R.
Representative was very helpful and knowledgeable he helped us hook the trailer made sure everything was working.Collins R.
Le client n'a pas laissé de commentaire.Samantha C.
Better website. Kept crashing while trying to rent equipment.JUSTIN C.
Le client n'a pas laissé de commentaire.Deana E.
Not cancels reservations not can not report trailer stolen after you tell him to pick up and straighten out your reservation center because they suckdonna G.
Super quick drop off and inspection of the equipment. Definitely customer oriented!Deborah O.
When picked told that if truck was returned with more gas showing on gauge than when picked up it would be given credit for extra gas. Did not see that on receipt. Was told i could drop it off at any U-haul in McKinney. Found that not to be true and had to drive to correct location.Paul G.
The customer service was great. Super friendly and it was a quick in and out process. I will definitely use the business for my Uhaul needs. Will recommend to others.Jacob C.
Le client n'a pas laissé de commentaire.Brydon P.
At pickup location, representative was well informed, helpful and honest. Definitely knew his job and told us exactly what we needed to know before we even asked any questions. Def would recommend this location for any U-Haul transactions!Joshua R.
Le client n'a pas laissé de commentaire.Jody S.
Everything was great except for the winter weather.luis C.
Le client n'a pas laissé de commentaire.Shane H.
I've got nothing but good things to say about this location. Nice inventory, friendly staff, I was impressed.Josh H.
Le client n'a pas laissé de commentaire.Johnathan A.
Le client n'a pas laissé de commentaire.Charles S.
Place was very hard to find and not well lit up or advertising at all. Wouldn't answer my call to find out where it was. Never returned my callkyle C.
Le client n'a pas laissé de commentaire.Patrick K.
Le client n'a pas laissé de commentaire.Neal S.
Le client n'a pas laissé de commentaire.omar B.
Le client n'a pas laissé de commentaire.Chris A.
Kim is a little rude. She kept interrupting me when I was on the phone with my father regarding the Uhaul truck. I was talking to him about the power steering hose that was leaking and the reservoir was completely empty. We had to repair it using our own finances . I rented a tow dolly for my 96 jeep Cherokee and the ratchet slipped and came off of the strap while i was driving and It caused the two front jeep tires to become unaligned, the front passenger side tire started leaking and my fuel tank started leaking.For that reason I had to switch from the tow dolly to the bigger vehicle transport trailer. Kim was suppose to stop the rent charge but it ended up charging me The full 4 day rent fee for both of the trailers. I am very disappointed and hope to be compensated accordingly for the the damaged to my vehicle, the overcharge and the hardship that was caused to me and my family.KYLE F.
Le client n'a pas laissé de commentaire.shane C.
Le client n'a pas laissé de commentaire.Bethany V.
Great the text message early letting me know of my arrival date and me changing it to drop off early , awesome , if I needed help , again awesome , answering questions I had , awesome . Thank you tthomas K.
U-Haul web-site is great and I chose a location offered on the site for my equipment several weeks before my move which was close to my home. However the day before I was to pick up they called and changed location for pick up that was 22 miles from my home as apposed to 8 miles. Their reply when I asked why did they wait until the day before to inform me was it is their call and its in the fine print. Not happy but to late to get another vendor so went to location only to find that they did not have all the equipment so had to drive 33 miles to the location I had originally picked to get the rest of my equipment. All the folks at the pick up locations were nice and apologized. Will be renting from Penske for my big move in two weeks as they guarantee location.William N.
Le client n'a pas laissé de commentaire.Jeff E.
The trailer that was rented to me had a short in the electrical system and fried the trailer wiring in my vehicle. I had to pay 300 $to get it fixed on the side of the road. The equipment should be thoroughly inspected and tested before renting it out.Jose C.
Le client n'a pas laissé de commentaire.Jilana M.
Dan was so helpful. My morning did not start out well as the reservation I had reserved was somehow reversed and caused me some stress and inconvenience, he stuck with it, understood my frustration and anger with the mess up. He contacted the regional manager trying to figure out how to get things right. He did his part. However, I am disappointed in how the regional manager handled it, it was very nonchalant as if the mess up was my own fault. An apology was given but after all of the mishap and change in locations there was no discount or mention of it or anything to compensate for the reservation being messed up. Dan was AMAZING and did what he could and I didn't feel like I was being a bother. Although Dan was great, because of the way the regional manager handled it.. I probably will not use UHAUL again.Alyscia B.
Truck ran real rough, looked like it was burning oil. We made it there and back ok.Robin Danny B.
The owner of the pick up location was super helpful and incredibly friendly. He exceeded my expectations for service with a smile.Mark M.
Le client n'a pas laissé de commentaire.Merle N.
First time using Uhaul and the people at this location were very helpfulJordan H.
Our pick up location was moved, customer service was rude and unhelpful. The owner of pick up location was the only bright part of our expirience. Very nice and very helpful. Will not be using Uhaul again, will not recomend uhaul.Amy S.
Larry was great guy and very helpful with my move.Marcos R.