Mike was super helpful and great to work with on the rental!KERRY S.
Customer Reviews for YOG N Jackson
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Mike was an amazing help to my husband and I. This man went above and beyond to ensure that we had everything we needed. I recommend this location to anyone needing uhaul services.JaNice M.
Need a turn in receiptDANE R.
No comment perfect and good service and thank you so muchMOUKDA M.
Pick up was super easy. Appreciated the customer service.ARTHUR G.
Excellent U-Haul dealer. Worked with me to make sure I had everything I needed to make my move go smoothly!Caren B.
Le client n'a pas laissé de commentaire.Anna H.
Le client n'a pas laissé de commentaire.Jeren G.
Mike was a huge help and went through every step of the way. A HUGE improvement over our last Uhaul experience. Will definitely use YOG again.Alexander A.
Le client n'a pas laissé de commentaire.Jana T.
Le client n'a pas laissé de commentaire.Dave D.
Great service from Mike. Great guy. Here is the problem I have. I locked my keys inside the truck. I am sure I am not the first to do this. I called Mike for help. He told me to call the roadside number on the contract. While the contract was in the truck and I had to pay 60 $bucks to have a guy come and unlock the door. The contract did not have a number on it. There was a email address for roadside service. I feel that this should be a number and I should not have to pay for this service if it comes with the truck. I ask that you fix this. Besides that everything else was awesomeMarcus B.
Le client n'a pas laissé de commentaire.Tasha O.
Very friendly and helpful.Kimberly R.
Nothing! Mike was fantastic to work with and went above and beyond when we needed a trailer at the very last minute to move our daughter home from college.Cherie K.
Mike was very friendly and helpful. This was our 3 u-haul place we went to due to.not being able to get ahold of anyone at the other 3 locations.Darcy P.
Le client n'a pas laissé de commentaire.Kossi Joujou A.
They were good and friendly and very helpfulCHARLES S.
Le client n'a pas laissé de commentaire.Elizabeth B.
The guy was great and had the trailer I needed and wanted. Was easy pickup and drop off.brett B.
Le client n'a pas laissé de commentaire.Patryck G.
Le client n'a pas laissé de commentaire.Leeann A.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Jamie H.
Le client n'a pas laissé de commentaire.Sharon G.
Very easy process and excellent customer service!!!Daniel C.
Le client n'a pas laissé de commentaire.Christopher H.
Oil changed, brakes checked, and smellKaitlyn M.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.Sandra R.
Le client n'a pas laissé de commentaire.TIWANA H.
Have always used UHaul and have never been disappointed.Dorielynn G.
do not call me if the reservation is confirmed on location a week in advanced the u-haual needs to let shops run reservations when confirmed.Jacob W.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.Sheri G.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Alexander M.
Nothing at all cause y'all already the best at everything!Michael H.
Le client n'a pas laissé de commentaire.Yuqiang W.
Le client n'a pas laissé de commentaire.jennie B.
Adam was great. He was very accommodating and helpful. Even when things went awry with the drop off, Adam stepped in and corrected everything. Good guy to work with.Stan K.
Le client n'a pas laissé de commentaire.Leona S.
Le client n'a pas laissé de commentaire.Nathan R.
Le client n'a pas laissé de commentaire.Austin A.
Le client n'a pas laissé de commentaire.Adrian B.
Nothing to change! Very helpful!Linda H.
Le client n'a pas laissé de commentaire.Arlene G.
Local distributor was very professionalRichard G.
Le client n'a pas laissé de commentaire.Miguel M.
Great for military moves. Company took the time to give detailed instructions on operation of vehicle. I'm confident that this company is customer first based.BENJAMIN R.
OVERALL, my U-Haul experience was absolutely terrible. Corporate completely disregarded my reservation requests that were made more than a month in advance and changed location (to a completely different TOWN) and I did not end up with a dolly. Will not use U-Haul again. However, the location I ended up with (Yog) in Junction City, KS was phenomenal. They did everything they could to make up for corporate's mistakes and poor customer service. THANK YOU, YOG!!!!Megan K.
They did a nice job with our rental at YOG. Worked perfectly when we needed modification. Merci.Al R.
I had to come all the over from Manhattan to get a particular trailer. After searching there and being treated like a pain I got sent to JC where the man working helped me over the top! Amazing service!!! Very refreshing after being annoyed.Stephani Q.
Le client n'a pas laissé de commentaire.JACKSON M.
Great customer service! He went above to help me make this move easy. Thank you so much!!!;Lynda D.
Uhaul hours and hours of the location are different but the staff was quick to come in when contacted. Did a great job in helping us get in and out along with a seamless return process.joseph W.
Adam is a great guy and helped us out immensely in a short notice need to have situation. Recommend anyone in the Junction City area to use him!Charles H.
Le client n'a pas laissé de commentaire.Trucker L.
Everything was to our standardsMICHAEL H.
Le client n'a pas laissé de commentaire.Anthony H.
The personal service was outstanding. Great staff and super friendly. That being said, gas mileage for the fuel saver truck was not as advertised. Cost over 200 $in gas, 8 miles per gallon! My ford 150 would be 80 $in gas for the same trip! I probably will not use service again due to the cost associated with the vehicle. Really expensive, cost over 1 000 $for the one-way trip. I could have hired movers for the same price.carolina S.
Nothing the service was unreal. Great place!!Lorenzo D.
Le client n'a pas laissé de commentaire.LaToshia W.
Le client n'a pas laissé de commentaire.gary M.
We were told that we didn't need to unhook the driveshaft to tow our pickup with the uhaul truck, The salesman even helped us to drive our pickup on the tow bar,Jorge Z.
Le client n'a pas laissé de commentaire.Jay S.
Le client n'a pas laissé de commentaire.Kyle A.
Le client n'a pas laissé de commentaire.Trevon F.
Le client n'a pas laissé de commentaire.anthony B.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Delana S.
The establishment stated on its website it was open, however, when we arrived it was closed. No one was there had to leave trailer on property.David S.
Adam checked in with me from Kansas before I even left Maryland. He was extremely nice and cery friendly when I arrived. Made me feel â€œwelcomedâ€ to Kansas - even though I was only visiting my Niece.April J.
Very friendly & helpful!Mary Grace D.
Nothing, the representative was very nice.Andrew L.
Was ridiculous that we had to drive 25 minutes out of our way to pick up haul. It was move out weekend at State University and no hauls were available in Manhattan Ks. Not acceptable! poor planning on haul part! Wasn't the person at YOG fault and nothing against him he was great! I have issues with hauls and the person on the 800 number alsoDavid H.
Le client n'a pas laissé de commentaire.Collins R.
Representative was very helpful and knowledgeable he helped us hook the trailer made sure everything was working.Collins R.
Le client n'a pas laissé de commentaire.Samantha C.
Better website. Kept crashing while trying to rent equipment.JUSTIN C.
Le client n'a pas laissé de commentaire.Deana E.
Not cancels reservations not can not report trailer stolen after you tell him to pick up and straighten out your reservation center because they suckdonna G.
Super quick drop off and inspection of the equipment. Definitely customer oriented!Deborah O.
When picked told that if truck was returned with more gas showing on gauge than when picked up it would be given credit for extra gas. Did not see that on receipt. Was told i could drop it off at any U-haul in McKinney. Found that not to be true and had to drive to correct location.Paul G.
The customer service was great. Super friendly and it was a quick in and out process. I will definitely use the business for my Uhaul needs. Will recommend to others.Jacob C.
Le client n'a pas laissé de commentaire.Brydon P.
At pickup location, representative was well informed, helpful and honest. Definitely knew his job and told us exactly what we needed to know before we even asked any questions. Def would recommend this location for any U-Haul transactions!Joshua R.
Le client n'a pas laissé de commentaire.Jody S.
Everything was great except for the winter weather.luis C.
Le client n'a pas laissé de commentaire.Shane H.
I've got nothing but good things to say about this location. Nice inventory, friendly staff, I was impressed.Josh H.
Le client n'a pas laissé de commentaire.Johnathan A.
Le client n'a pas laissé de commentaire.Charles S.
Place was very hard to find and not well lit up or advertising at all. Wouldn't answer my call to find out where it was. Never returned my callkyle C.
Le client n'a pas laissé de commentaire.Patrick K.
Le client n'a pas laissé de commentaire.Neal S.
Le client n'a pas laissé de commentaire.omar B.
Le client n'a pas laissé de commentaire.Chris A.
Kim is a little rude. She kept interrupting me when I was on the phone with my father regarding the Uhaul truck. I was talking to him about the power steering hose that was leaking and the reservoir was completely empty. We had to repair it using our own finances . I rented a tow dolly for my 96 jeep Cherokee and the ratchet slipped and came off of the strap while i was driving and It caused the two front jeep tires to become unaligned, the front passenger side tire started leaking and my fuel tank started leaking.For that reason I had to switch from the tow dolly to the bigger vehicle transport trailer. Kim was suppose to stop the rent charge but it ended up charging me The full 4 day rent fee for both of the trailers. I am very disappointed and hope to be compensated accordingly for the the damaged to my vehicle, the overcharge and the hardship that was caused to me and my family.KYLE F.