Évaluations des clients York TelCom LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de York TelCom LLC

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lehman D. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

will K. le

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Le client n'a pas laissé de commentaire.

Karen F. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Nothing y’all did great

george S. le

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Great service!friendly staff

Lauren L. le

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Le client n'a pas laissé de commentaire.

Ross N. le

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Le client n'a pas laissé de commentaire.

RICHARD C. le

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ALL GOOD

Lewis C. le

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Le client n'a pas laissé de commentaire.

Zachary M. le

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Le client n'a pas laissé de commentaire.

JOSEPH J. le

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Le client n'a pas laissé de commentaire.

Michelle R. le

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Le client n'a pas laissé de commentaire.

Lasonja W. le

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Le client n'a pas laissé de commentaire.

VERONICA O. le

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Le client n'a pas laissé de commentaire.

Maressa O. le

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Le client n'a pas laissé de commentaire.

Debra S. le

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Le client n'a pas laissé de commentaire.

lorena B. le

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Le client n'a pas laissé de commentaire.

anthony W. le

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Le client n'a pas laissé de commentaire.

Joey R. le

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No one was at original pick up location and I waited for almost an hour. Call uhaul and they send me to another location another hour away! So that was 3 hours of my day wasted! They give me a $50.00 reservation guarentee. I specifically ask are you sure someone is at this location, and the lady told me yes. I get 5 minutes from the new location, and she calls and tells me oh I'm sorry no one is at that location. So then I'm sent another 30 minutes. But this last location doesnt have the 26' truck I had rent it only had a 20' truck. So I have to rent a cargo trailer. They give me $10 off the trailer! To me that was unacceptable. I shouldn't of had to pay for the cargo trailer or got more than $10.00 knocked off. I get to the new and finally location. I have a prepaid card which I told them when I talked to them. Well being I have a prepaid card I had to put a $50 deposit. I was NEVER told this beforehand so I only had enough to cover the cost of my equipment. So I had to go purchase another card. Finally get that done then get the run around for another hour and half. The dealer then wont answer any of my questions and has a nasty attitude. By the time I FINALLY left with my equipment almost 6 hours of my day was gone. I didnt get to use my $50 reservation guarentee. And I was cut an hour and half short on my time to have the equipment. I left at 1:30 but had to have it back at 12:00. He refused to change the pick up time, and got an attitude! Will not be using uhaul again!!!

MICHAEL S. le

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Le client n'a pas laissé de commentaire.

Dennis M. le

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Experience was great!!!!!

Kenny J. le

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Le client n'a pas laissé de commentaire.

Christos P. le

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Le client n'a pas laissé de commentaire.

William G. le

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I made my reservation by phone and the agent at the 800-number was very helpful I asked If I could get an extra day for the one-way rental and she asked me to hold while she looked into what she could do for me After a brief hold she returned to the line and told me she was able to “sweat talk” whoever she spoke with about the extra day and could have it at no additional charge. She also offered to discount the rental by $30 if I was willing to drop off the truck in a city other than where I was moving and I agreed as it was not too far from where I was going and would be worth the savings. When I arrived at the pick up location the gentleman had my checking information and truck ready. When I reviewed the contract it showed 1 day instead of two as I had been told when I set the reservation. He looked into it in their system and said yeah I see she put the. It’s here that you are getting an extra day and marked that on the printed contract. Inalso noted that I did not agree to the added insurance of $14, but Esther than delay he pickup I agreed to just accept it for the one day charge. I picked this truck up on Friday at About 8:20 am and the drop of location was closed on Sunday Long story short... I returned the truck to the unattended drop off location on Sunday and received an email receipt on Monday with an additional $116 charged to my credit car for 2 additional days of rental and 2 additional days of insurance. The email receipt shows a check in time of 8:00 pm on Sunday I DROPPED IT OFF IN THE MORNING!!! So they added TWO ADDITIONAL days dispite what I had reserved and dispite the fact that the location where I dropped it off was not even open I Sundays HORRIBLE CUSTOMER SERVICE in order to make an extra $100+ at my expense Will never use or recommend U-haul again Brad

EBONY M. le

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this is where my issue happens I was very upset due to the fact that I was given a location that should have accepted my drop off but when I got there he advised me that I could not I went to another location but because he was not listed to receive my trailer he couldn't accept it. I was on the phone with U-Haul customer service for 45 minutes in order for them to try to find me a location that would accept the drop-off and that was a 30-minute drive. I was advised that there's nothing else that they could do, that if that wasn't a good location that I will have to just drop it off in the morning. That was unacceptable. I was very upset just to the fact that you have locations listed as they except night drop off but then they don't. You need to reevaluate your authorized users to verify if they are authorized as night drop off

kendra H. le

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Le client n'a pas laissé de commentaire.

James T. le

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Le client n'a pas laissé de commentaire.

Cynthia B. le

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Great location very nice people

Debbie E. le

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Le client n'a pas laissé de commentaire.