Évaluations des clients Yorktown Gulf

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Yorktown Gulf

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Katy W. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Le client n'a pas laissé de commentaire.

Ralph C. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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Le client n'a pas laissé de commentaire.

Rob B. le

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Pick up was great. I’m sure it’s in the fine print about the extra mileage and the late night service fee. Maybe it could be mentioned

John A. le

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The van had cat/dog hair on the passenger seat, heavy smell of cats. Was not pleased with the gas surcharge!!! I fill the van at his gas station to bring it to how the van was given to and I showed him the picture I took prior and after $6.38 for 1.6 gal is nothing more then highway robbery special . Van needed air to the front tire I had to put air in the tire! That's wrong

Nina G. le

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I was not satisfied with this location. First walking in the owner/employee was more interested in watching his t.v. left the other woman to start the paper work on laptop, she seemed confused, he stepped in to help her, then he hands me the paperwork and told me to just go out and take pictures and check mileage (all my prior rentals with uhaul someone generioisly walks out with me). He did not seem to want to be bothered. She struggled on laptop for about 25 minutes. Then I check the mileage it was not accurate with paperwork. I go back in to tell her, she had made a mistake with paperwork. Ok no problem, but he insists on her figuring out instead of helping her when he seemed to know better than she did. Next she called uhaul which rectified the mistake made, but I had scheduled a 10:00 pick-up and didn't leave until 11 this was an inconvenience and they were not friendly.

Jimmy C. le

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Convenient to use app, but it took me awhile to get through the steps. Next time we rent a truck, it will go faster now that I know the process.

Pedro B. le

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Le client n'a pas laissé de commentaire.

Kendy G. le

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Le client n'a pas laissé de commentaire.

Stephen T. le

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Le client n'a pas laissé de commentaire.

Dannetta H. le

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Le client n'a pas laissé de commentaire.

Maria F. le

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Le client n'a pas laissé de commentaire.

Crystal C. le

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The owner was extremely rude. He knew nothing about renting U-haul equipment. We were there for a long time multiple times that day to rent the equipment and even had to call customer service to assist us. Also, every time a customer came we were told to step to the side and wait and then would have to start the renting process over again. Finally there were no dollies available but we were still charged for the dollies.

William K. le

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Le client n'a pas laissé de commentaire.

Francis B. le

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Le client n'a pas laissé de commentaire.

MICHELE M. le

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Le client n'a pas laissé de commentaire.

william A. le

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No improvement needed.

Frank S. le

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Le client n'a pas laissé de commentaire.

KENNETH B. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Awful experience. Wasn't allowed to return the vehicle at 2 locations, despite have confirmed with dispatch and my contract. So terrible. Delayed over an hour because of this. NOT A SINGLE PERSON WAS HELPFUL. HANDS DOWN WORST CUSTOMER SERVICE. WILL NEVER USE UHAUL AGAIN!

Joseph C. le

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Good process. Paul at the 202 Yorktown location accommodating and my drop off was very easy.

Nicole H. le

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Le client n'a pas laissé de commentaire.

Autumn H. le

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Le client n'a pas laissé de commentaire.

mark C. le

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Le client n'a pas laissé de commentaire.

Bruce C. le

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Since it was a convenience store there was a lot of foot traffic coming in and out of the store.

Kevin S. le

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Very easy and nice people. No issues

Paul L. le

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The check engine light was on the first time I started it. It was off the second time I started. Their parking space was crowded and I lost time switching the truck and my own personal vehicle around before I even started my rental. The verification process of the online pick up with my phone was too complicated. Calling other people to verify who I am is ridiculous. I do not travel with a passport. I am retired so no work number. There was no way to fill the requirements. I had to switch to in person check-in. The people at that location were helpful.

Ana E. le

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Le client n'a pas laissé de commentaire.

Bryan M. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Le client n'a pas laissé de commentaire.

Juan D. le

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First the truck was brand new but looks like it was never clean. The interior was dirty as well as the back of the pickup. I was over charge as well and the attendant refused to fix and adjust my bill

Paul K. le

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I was instructed to drop my rental off at the peekskill location,but upon arrival found the store was closed on saturdays. I feel this is info that should have been communicated to me when i rented the truck.

Maria V. le

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Le client n'a pas laissé de commentaire.

Alan L. le

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Le client n'a pas laissé de commentaire.