Customer Reviews for Youngs Tobacco
(Concessionnaire U-Haul dans le voisinage)

1474 évaluations

1219 Magnolia Ave   Port Neches, TX 77651

(409) 842-2657

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 6h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(409) 842-2657

1219 Magnolia Ave
Port Neches, TX 77651

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 6h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great hours, open early. I will use this location again. Easy in and out.

STEVEN B. 
Évaluation :
5

Great Customer service...Thank You..

mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICERDA CARDENAS G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BEN AUDIE W. 
Évaluation :
5

Excellent customer service. Young's Tobacco has been my first choice any time I needed a UHaul and they've always been extremely helpful.

Robert H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

They handled everything professionally and explained the entire rental process

CHRIS G. 
Évaluation :
5

Very good service

joe Z. 
Évaluation :
5

Justin was very helpful

JAMES R. 
Évaluation :
5

Great service

juan p G. 
Évaluation :
5

Great location to rent Uhauls

THOMAS O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCHELITA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Good experience

JOSE B. 
Évaluation :
5

Thank You Uhaul for dealers like Mr. Young

cesar Y. 
Évaluation :
5

Nice place to work with

Joyce H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pierce N. 
Évaluation :
5

Always use this location and never disappointed

NGO N. 
Évaluation :
3

Repair the trucks a/c. The air conditioner did not function properly. It cooled for about 30 minutes and then quit cooling. Very HOT day in Texas in August driving with no a/c.

Gaylon K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David J. 
Évaluation :
5

Thank You for great service

JULIO T. 
Évaluation :
5

Justin was very helpful

martha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Mr Young was very helpful

barbra S. 
Évaluation :
5

Justin was the utmost help.. will recommend Youngs Tobacco to anyone.. thank you for your help

JENNIFER G. 
Évaluation :
5

Great experience and easy place to do business

john W. 
Évaluation :
5

Excellent service à la clientèle

patrick B. 
Évaluation :
5

The Young's go out of their way to help you

kimberly G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie D. 
Évaluation :
5

Great rental experience! U-Haul employee had a great personality and was very knowledgeable and helpful. We went in, he filled out the paperwork, and we were on our way in less than ten minutes. Would highly recommend this location to others!

EDITH S. 
Évaluation :
5

The young man was so very helpful! He made sure I was hooked up right and knew how to handle trailer. He sure made this first time U-Haul renter feel more than comfortable. Thanks to you all ewe got our job done in record time. I will definitely recommend this place and I will rent again!!

SUSAN R. 
Évaluation :
5

Very professional .., and quick to respond to last minute bookings..

robert D. 
Évaluation :
5

Justin was great. He was able to help us when the uhaul reservation system went down. He went above and beyond. Merci.

RAMIRO M. 
Évaluation :
5

Mr Young always goes way beyond to help you

albert W. 
Évaluation :
5

Store did a great job and is easy to do business with

PATRICK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery T. 
Évaluation :
5

Great location Highly recommend

joe I. 
Évaluation :
5

Location was very helpful

javier M. 
Évaluation :
4

It was a nice rental

nyana A. 
Évaluation :
5

Justin explained everything. Good location that knows what its all about

alfonso B. 
Évaluation :
5

Excellent location. The young man there took care of all my needs

JCRP J. 
Évaluation :
5

The customer service is great I've used this same location a few times and always get the best deal here.

nathan W. 
Évaluation :
5

Wow! The check-in process was fast and easy! The attendant was friendly, helpful, and efficient!

JOHN P. 
Évaluation :
5

Clerk was VERY knowledgeable and efficient.

stephanie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRYANT C. 
Évaluation :
5

Nothing really Everything was good the service was great and the people were nice.

DAVID P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL S. 
Évaluation :
5

Justin was very nice and accommodating, would rent from him again!

james P. 
Évaluation :
5

Employees were very helpful in explaining the process of renting, excellent service. Merci.

MICHAEL P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Fast, Friendly place

MICHAEL L. 
Évaluation :
5

Nothing to improve Location did a good job

shelia S. 
Évaluation :
5

Mr Young went above to help us

greg E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEGGY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stuart R. 
Évaluation :
5

Great service

hamez G. 
Évaluation :
5

Good no problems

Kevin H. 
Évaluation :
5

Easy assailable location and friendly

ROGER R. 
Évaluation :
5

Justin was great to work with

MITCHELL M. 
Évaluation :
5

Great location

KEVIN H. 
Évaluation :
5

The air conditioner did not work in the truck When I went to put my coffee in the cup holder between the seats it was sticky an nasty

STEVEN J. 
Évaluation :
5

All was very good

Travis A. 
Évaluation :
5

Everything was perfect service and location

DONALD S. 
Évaluation :
5

Helped my secure a truck ASAP after hours. Much appreciated.

Russell G. 
Évaluation :
5

You guys are great

DARWIN M. 
Évaluation :
5

great

Bryant C. 
Évaluation :
5

I love doing business with this company, always ready and willing to do whatever they can to help their customers make their move as stress free as possible. I needed a U haul truck right away and as usual they were able to accommodate me.

RYAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK W. 
Évaluation :
4

Very impressed with staff.

DANIEL P. 
Évaluation :
5

Even though they were busy The owner and his son worked quickly to help me. Uhaul was having web issues and they helped me using their personal phones

JESSICA P. 
Évaluation :
5

Mr Young was very helpful in explaining everything so that my move went easier. Great customer service skills

chavez G. 
Évaluation :
5

This location is awesome. I was having issues doing the check in. I called the number on the store and got the owner. He came out at 11pm to meet me and get me going. Not many business owners give this kind of service. I will recommend them to all my family

DOMINGO L. 
Évaluation :
1

Picked up truck at 9am Drove 3 miles to load my things Got in the truck to take my things to my new location,truck would not start. Was told by Youngs in Port Neches that it was not their responsibility and that I needed to call roadside service that basically your on your own!! Long story short,I was stranded for 2 and 1/2 hours waiting on assistance... Was told it was the starter and when I get where I'm going keep the truck running... Got where I was going,unloaded,and went straight back to Youngs,unable to finish my day of moving... Not only did they charge me full price,but charged me 25 $more for not putting in the 1/4 tank of gas used... Did not put gas in the truck seeing as how I was told to keep it running until I got it back to Youngs in Port Neches!!! Will never return and will tell whomever not to use Youngs in Port Neches! Will also be getting my bank to reverse the charges to my debit card that Youngs Uhaul in Port Neches charged to my card!!!

DARREN P. 
Évaluation :
5

Great Location with good customer service

gilbert T. 
Évaluation :
2

The online u haul app is so hard to navigate. We traveled 4 hours to find out that the app wasn't working. It was 10:30 at night with kids and couldn't get U haul on the phone!! Thank Goodness the owner of the pick up location came to give us the key!!! Don't use u haul and if you do, pick it up when they are open.......Terrible Experience!!!!!

Brad M. 
Évaluation :
5

Thanks Justin.

EDWIN R. 
Évaluation :
5

The staff was amazing! Especially Justin! He was so helpful and kind. We will definitely use and recommend uhaul again!

MOURICE F. 
Évaluation :
5

excellent customer service!! Will refer friends and family !!!

Peter T. 
Évaluation :
5

Fast, friendly, clean. Helpful staff. A real person answers the phone and they know their stuff.

Linda D. 
Évaluation :
5

Equipment was clean and well maintained. Mr Young made sure the oil and tires were good before I left. I would defiantly recommend

MENSONJR W. 
Évaluation :
5

Justin was able to explain the entire rental process to help ease my mind. Good Job

Albert D. 
Évaluation :
5

This location was exceptional

PETER T. 
Évaluation :
5

Justin was great

ANGEL R. 
Évaluation :
5

Great experience all the way around! Would definitely use service again. Easy reservation/pick up/return process. Very clean vehicle.

JESICAL P. 
Évaluation :
5

Attendant helped me out very early in the morning to navigate the app when I was having trouble. Good service.

JOSE M. 
Évaluation :
5

I've used Young's about 6 times now and they never disappoint me. I wish all uhaul locations were as good as this location

JOSE M. 
Évaluation :
5

The young man that helped me was just awesome. He helped make my moving experience easy

deepak R. 
Évaluation :
5

Mr Young went out of his way to help me get in a truck. Perfect location and I could not ask for better customer service

JOSE M. 
Évaluation :
5

Location was easy to do business with. Truck was already marked where it had previous damage making it easier to finish my rental and go.

MICHELLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY LEE Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGE LUIS R. 
Évaluation :
1

The truck had dings, dents, scratches all over that were not reported so I had to spend a solid 20 minutes documenting everything. The interior was dirty and had an unpleasant odor. The door was unlocked on the truck prior to receiving so no telling what or who has been in it and left it like this. The atmosphere of the location was very unwelcoming and ran down and there was no place to park my car so I can obtain the U-Haul. Then on top of that...They've double charged me and added extra fees! Will not EVER use them again.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAVETOR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy G. 
Non les évaluations ont été soumises pour cet établissement.

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