Le client n'a pas laissé de commentaire.MARK W.
Customer Reviews for Youngs Tobacco
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Port Neches, TX 77651
Services dans cet établissement :
- Lun au ven : 7h30 am à 6h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very impressed with staff.DANIEL P.
Even though they were busy The owner and his son worked quickly to help me. Uhaul was having web issues and they helped me using their personal phonesJESSICA P.
Mr Young was very helpful in explaining everything so that my move went easier. Great customer service skillschavez G.
This location is awesome. I was having issues doing the check in. I called the number on the store and got the owner. He came out at 11pm to meet me and get me going. Not many business owners give this kind of service. I will recommend them to all my familyDOMINGO L.
Picked up truck at 9am Drove 3 miles to load my things Got in the truck to take my things to my new location,truck would not start. Was told by Youngs in Port Neches that it was not their responsibility and that I needed to call roadside service that basically your on your own!! Long story short,I was stranded for 2 and 1/2 hours waiting on assistance... Was told it was the starter and when I get where I'm going keep the truck running... Got where I was going,unloaded,and went straight back to Youngs,unable to finish my day of moving... Not only did they charge me full price,but charged me 25 $more for not putting in the 1/4 tank of gas used... Did not put gas in the truck seeing as how I was told to keep it running until I got it back to Youngs in Port Neches!!! Will never return and will tell whomever not to use Youngs in Port Neches! Will also be getting my bank to reverse the charges to my debit card that Youngs Uhaul in Port Neches charged to my card!!!DARREN P.
Great Location with good customer servicegilbert T.
The online u haul app is so hard to navigate. We traveled 4 hours to find out that the app wasn't working. It was 10:30 at night with kids and couldn't get U haul on the phone!! Thank Goodness the owner of the pick up location came to give us the key!!! Don't use u haul and if you do, pick it up when they are open.......Terrible Experience!!!!!Brad M.
Thanks Justin.EDWIN R.
The staff was amazing! Especially Justin! He was so helpful and kind. We will definitely use and recommend uhaul again!MOURICE F.
excellent customer service!! Will refer friends and family !!!Peter T.
Fast, friendly, clean. Helpful staff. A real person answers the phone and they know their stuff.Linda D.
Equipment was clean and well maintained. Mr Young made sure the oil and tires were good before I left. I would defiantly recommendMENSONJR W.
Justin was able to explain the entire rental process to help ease my mind. Good JobAlbert D.
This location was exceptionalPETER T.
Justin was greatANGEL R.
Great experience all the way around! Would definitely use service again. Easy reservation/pick up/return process. Very clean vehicle.JESICAL P.
Attendant helped me out very early in the morning to navigate the app when I was having trouble. Good service.JOSE M.
I've used Young's about 6 times now and they never disappoint me. I wish all uhaul locations were as good as this locationJOSE M.
The young man that helped me was just awesome. He helped make my moving experience easydeepak R.
Mr Young went out of his way to help me get in a truck. Perfect location and I could not ask for better customer serviceJOSE M.
Location was easy to do business with. Truck was already marked where it had previous damage making it easier to finish my rental and go.MICHELLE M.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.COREY LEE Z.
Le client n'a pas laissé de commentaire.LEE R.
Le client n'a pas laissé de commentaire.JORGE LUIS R.
The truck had dings, dents, scratches all over that were not reported so I had to spend a solid 20 minutes documenting everything. The interior was dirty and had an unpleasant odor. The door was unlocked on the truck prior to receiving so no telling what or who has been in it and left it like this. The atmosphere of the location was very unwelcoming and ran down and there was no place to park my car so I can obtain the U-Haul. Then on top of that...They've double charged me and added extra fees! Will not EVER use them again.Robert D.
Le client n'a pas laissé de commentaire.JOSE P.
Le client n'a pas laissé de commentaire.LAVETOR S.
Le client n'a pas laissé de commentaire.Roy G.
He was friendly and well spokenRAUL A.
Mr Young was very accommodatingJOSE M.
Justin explained the hookup procedure real well. Very informativeADALJIS B.
Thanks for your helpTHOMAS W.
Thanks for the great serviceNEIL L.
Excellent customer serviceJOSE M.
Always use Young's and always have a good experienceMARY B.
Justin was awesome to work withSHERRY J.
very helpful in the return processSHERRY J.
The attendant was very knowledgeable about the whole process and eased my mind a lotJOSE M.
Le client n'a pas laissé de commentaire.JULIE R.
I always do business with the Young's Never had a bad experienceSTEPHEN W.
Justin the attendant was attentive to all my needs Thank YouBILLY C.
Always a pleasure to do business with this location. Great serviceTHOMAS O.
excellent locationJANE M.
Good customer serviceDavid J.
Kenneth was greatKRISTINA T.
Awesome customer service!JERRY L.
Your customer service was great very respectful I would recommend you to my contactsJOSE M.
I have used this location a few times before and I am never disappointed. The place is always clean and I am in and out in just a few minutes. I would definitely use it again.BILLY C.
This location was very friendly, knowledgeable about costs, and very fast- I had a truck and appliance dolly in less than 10 minutes. The return was absolutely painless.COLBY J.
The staff at Young's was the best, professional, polite, helpful and personable. Staff like this certainly make all the difference in the world, all the more reason for return business.BILL H.
Le client n'a pas laissé de commentaire.MIRANDA L.
Nothing. The staff was friendly and helpful as well as efficient. I was in and out in no time and the return check-in was fast.RICHARD C.
I see i was charged for a 3rd day after i went thru all the trouble to return the trailer around the same time as pickup on Thursday. I was written in as picking up thursday at 9:00 am and dropping off Saturday @9:23 am. This isn't 100 % accurate and certainly doesn't mean i should be charged another day for rental. Unless im looking at this wrong i can not refer this location to anyone.MICHAEL A.
Very helpful locationLUIS G.
Mr. Young was great! Eager to help, and readily answered all my questions.JAMES C.
Justin the sales person is Fabulous! He's friendly, helpful and nice. He's everything that's needed in a customer service situation. The world is a mess. But Justin made this a very smooth and easy transaction for me. Thank you Justin.JOSE M.
Top notch locationJOSE M.
Le client n'a pas laissé de commentaire.LYDIA W.
I want to shout out the young man who helped me as he was extremely professional and had outstanding customer service. Thank you for such a positive experience in a difficult time.VERE M.
My experience at Young's, where I rented my U-Haul, was excellent. The person I worked with (Justin) explained everything very clearly and patiently; he was wonderful!MICHAEL R.
Great serviceJOSE M.
Good customer servicejennifer W.
Le client n'a pas laissé de commentaire.DAVID LEE JR J.
No improvement neededKEN C.
Easy place to drop off and pleasant employeesJOSE SANTOS M.
I always use Young's. Always great experienceGENE C.
Le client n'a pas laissé de commentaire.Alton W.
Mr Young got me out of a bind. I always use this locationROBERT H.
Extremely helpfulSCOT M.
Le client n'a pas laissé de commentaire.KENDRA C.
The location is very small. No room to social distanceCATHY BENJAMIN C.
Le client n'a pas laissé de commentaire.Charles B.
They were very helpful & very reliable. I would definitely use them again.JOSE M.
The staff was very helpful and the location was convenient. Very nice and quick service.MATTHEW L.
Very friendly and efficient. Highly recommendedMARY K.
The guy that waited on me was great! He was very nice and helpful even though I showed up right before they were about to close. He saved my day when I needed a truck in a pinch.KENNETH M.
Owner and staff went above and beyond for me.EDWINA W.
Le client n'a pas laissé de commentaire.Darron W.
Le client n'a pas laissé de commentaire.BRITTANY W.
Amazing service, new equipment, convenient location. For those reasons, this is the 3rd time I specifically rented from this location as opposed to other options in the general vicinity.EDWINA W.
This place was very clean. Customer service was very attentive to his customers. Defiantly great service, a great neighborhood business.CECILE G.
Only interacted with one employee (a older aged man, may have been the owner?) He was very attentive and helpful, explained processes very well. Love that it's run out of a local small business, would be happy to utilize service again.DANIEL F.
I had a very good experience and will be coming back to this location when I need to rent a truck.MICHAEL RAY D.
Le client n'a pas laissé de commentaire.FLor A.
My experience was flawless. The attendant Ken Young was very helpful. I think he made everything easy to rent trailer and made sure everything worked. Excellent job equipment/ people , I wouldn't know what to improve at this site. Thank you U Haul.DAVID B.
This location went way aboveboard to make my moving experience good. Unlike most locations Young's knows what they are talking about and helps you out of a bad situation. Thank You for locations like this that stand above the rest.TIM S.
Very helpful locationRUDY C.
Easy drop off information and easy accessJESSICA W.
Mr Young explained everything making my move less frustrationPAULINE C.
I appreciate Ken getting a vehicle ready for me at the last minute.IVY CHARLES M.
friendly and helpfulRICHARD C.
Le client n'a pas laissé de commentaire.william M.
excellent serviceKENNETH A.
Le client n'a pas laissé de commentaire.FRANK D.
Nothing. Great experience.JESSE B.
Owner was very friendly and made the experience very smooth. I will definitely rent from this establishment again.SHANE G.
Le client n'a pas laissé de commentaire.LINDSEY B.