Le client n'a pas laissé de commentaire.Scott B.
Customer Reviews for Youngstown Motel
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Larry E.
Customer service representative did an excellent job with the U-haul computer system down. Follow up was timely and appreciated.CLIFFORD M.
Staff was amazing and helpful, went above my expectationsJulian K.
Location in the middle of nowhere. I was called the day before my rental to tell me my pick up location changed from a place 15 minutes away from me to nearly an hour away.Allison J.
Uhaul as a whole is rediculious twice now I have reserved a truck and get to the location that online says has it only for that specific reservation not to be there. Oh and your online said there where vehicles available in locations they had not had those specific ones in over a week. So as a whole you truly need to work on it because as a customer I'm not enthused or pleased with your reservation resultsChristina C.
Very clean. Extremely nice gentleman.Melisa M.
Inform all customers of extra charges, or possibility of such beforehand.Lauren S.
Find one a little closer to me. I had to drive 20 miles to pick it up, 20 miles back to load up SUV, then pass the same location on my way to deliver the vehicle. 40 unnecessary miles. People at pick up and drop off were super nice and helpful. A+ to them in the pouring rain. Mr. DDarrin P.
Le client n'a pas laissé de commentaire.Marian E.
Nothing. The gentleman was prompt and completed the process quickly.MARK D.
I rented a trailer in youngtown florida, the uhaul representative told me the trailer was 19,95 A-day and then when I brought the trailer back he charged me 29,95 A-day. He did not correct the issue and charge me full price which was wrong. I am pissed, yhe old bait and switch. Fuck your company. I will expose your company for the con-men that you are.Bryan J.
After several calls to the 800-GoUhaul # to reserve a truck or trailer at the last minute, and talking with two very rude customer service agents, it was so much easier to call one of our local Uhaul rental places directly. Since we were having to travel north, we decided to use the Youngstown Motel in Youngstown, FL. The man was so very nice and helpful. If we ever need to rent one again, we'll definitely be calling Youngstown Motel again for a rental. Never again will I call Uhaul customer service unless it's a must. They need training on customer service etiquette.Dana T.
Le client n'a pas laissé de commentaire.Brett M.
I'd rather carry my shit on a unicycle and wagon than deal with uhaul again. Short handed in customer service, out of the 4,5 hours I had the truck 2 hours was spent just to wait for help accessing my account. The pick up/ drop off option is an entire ordeal. And for as many specifications as uhaul required the website can't even handle loading the information. If you want to rent from this place it's easiest to pick up and drop off at a Uhaul store.Nicholas W.
The guy at the Youngstown motel was very nice, I returned my truck late due to rain holding me up, he was very understanding and only charged me for the one day rental. Great experience overall!Myles C.
Le client n'a pas laissé de commentaire.Rufus G.
When I returned my uhaul I was charged 50 for a whole day when I was 2 hours late. I called and asked if I would be charged and I was told I wouldn't when the man called corporate they said that because of me being two hours late I was charged for a whole day. I think that's a lot for just to hours. He man was sub pose to talk to his team manager about it but I have yet to hear a relay I always use uhaul now I'm thinking about going elsewhere when I move.Shauna B.
Le client n'a pas laissé de commentaire.clifford M.
Le client n'a pas laissé de commentaire.Peggy B.
Le client n'a pas laissé de commentaire.Harper B.
Over change me and there was ants in the truckVeronica M.
I had a trailer reserved at a U-Haul in Panama City on 7/6/19. The trailer was not there when I arrived. We had to drive to Youngstown there and back for a trailer. We were on vacation and was leaving for home very disappointed and I wasn't even compensated enough for having to drive an hour out of my way to get another trailer.Garrison T.
Thank you so much for your help Jason (JJ)!!! Jason gave us an awesome experience at U-Haul.. I wish he was at the Memphis location so we can always have him near by. Thank you so much JJ!!!Earlene M.
Le client n'a pas laissé de commentaire.Lonnie R.
I was at the location for over an hour after I spent 20 minutes on the phone making the reservations after they give me the reservation number now I went to the store to pick it up the equipment they asked me the same exact question to the already been through so I find the entire process ridiculous and the waste of time what's the point of making a reservation and giving them all your information your credit card information everything and go to the store and have to do the same thing all over again pointless and I would not recommend U-Haul to anybody just for that reasontommy S.
Le client n'a pas laissé de commentaire.Marcel J.
no commentsChristopher M.
The young man that helped us was one of the nicest people you would ever want to meet! We had made a reservation the night before at a different location but they didn't have the equipment available when I arrived to pick it up but this gentleman saved the day for us and he did it with a huge smile on his face. By far the best service I've EVER gotten from a uhaul dealer! We will drive from Parker to this location from now on just for the experience alone! Thank you so much for your kindness!Jackie S.
Le client n'a pas laissé de commentaire.hershel C.
Le client n'a pas laissé de commentaire.Harper B.
Thank you everyone was very nice.. ms Monica went far and beyond to help us .thanx Monica GOD Bless u??derrick P.
Mike is a great guy, very pleasant to work with.Dakota T.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Dennis K.
Nothing it was finegregg L.
Le client n'a pas laissé de commentaire.dorothy R.
No a.c. gas gauge didnt work,I will NEVER rent u-haul againmargo G.
Le client n'a pas laissé de commentaire.Jaix C.
Mike, the rental attendant, was friendly and knowledgeable. The truck drove well, and the detailed receipt was most welcome.MICHELLE B.
Le client n'a pas laissé de commentaire.donald P.
This guy was a life saverDawnetta D.
The clerk was very pleasant to deal with and very knowledgeable. He gave me his business card and said to call him immediately if I had any problems or concerns.William C.
Drop off location could not print. Did not know how to use computer system.Nicholas K.
Owner is a nice person and helpful.William M.
Wasn't a pleasant and inviting location. The owner was scattered and kept getting confused. I had to change to this location at the last minute to obtain the size truck I needed. It wasn't my preferred location but needed the truck.Steven D.
Le client n'a pas laissé de commentaire.lesley B.
Le client n'a pas laissé de commentaire.Margie M.
I rented a 26 foot truck on Saturday June 10, 2017. I left the lot at around 1020. The vehicle was left clean and filled with gas 24 hours later. I called the proprietor when on the way to drop off the vehicle. He was not present and requested that I wait "30 or 45 minutes" for him to get to the lot. I explained that waiting was not an option and that the key would be left in the after hours box. He again asked me to wait. I again emphasized that I could not wait and thanked him. I have checked my credit card charges and now find that I have been charged an additional charge. Please investigate this charge and advise how to have it returned. I have additional concerns regarding this proprietor not having to do with the billing that you should be made aware of as well. Please e-mail or call me at 850-867-1919. Raymond Adkins Sent from my iPhoneRAYMOND A.
Attendant mispelled my last name on the appication and my credit card was denied. So I paid cash.MIKE C.
Le client n'a pas laissé de commentaire.June H.
Le client n'a pas laissé de commentaire.SHARON B.
Le client n'a pas laissé de commentaire.PAUL T.
we reserved from a different uhaul location(In & Out) and my wife called to let them know we were running a little late. The person the told us that they did not have a truck for us that it had been stolen. We were a little upset after driving from Buford only to find out, that our moving truck was not waiting, nor did they call and let us know. My wife was a little frantic and was able to find Jorge@ the Youngstown Hotel who helped us out tremendously...later we received a call from A dealer is Southport Fl.( 30 mins. out of our way) letting us know our truck was ready..(In and Out called and made the reservation) so we cancelled and went with Jorge. He was truly a life saver....Thanks, David LeavinsDAVID L.
Le client n'a pas laissé de commentaire.terry B.
Le client n'a pas laissé de commentaire.james A.
Le client n'a pas laissé de commentaire.RONALD M.
run down old motelmarsha W.
Le client n'a pas laissé de commentaire.larry H.
Le client n'a pas laissé de commentaire.jorge B.
I have been Very happy with the truck and each person I have felt with. Especially Ryan in Ok City who was cheerful, calming and professional while he took care of repairs. Will definitely reccomend ur business to others!Patricia W.
The owner called me after I rented the equipment in Gadsden and told me if I have any troubles give him a call. He was very helpful.MICHAEL W.
There was a slight discrepancy in the drop-off location I had actually contacted this location to order and wanted to drop off at this location he promptly got on the phone corrected the drop off information was extremely helpful kind and courteousamy M.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.dewayne T.
The guys here were very helpful and quick to help check me in and do the inspection on the truck and equipment. They were friendly and helpful. If I need to rent a truck or trailer I will go to this location.PATRICK H.
It sucks I spent more time there trying to get the vehicle then I did Used in itrobert B.
Le client n'a pas laissé de commentaire.renee F.
Le client n'a pas laissé de commentaire.Cody N.
Dropped off on time still charged me me a late fee fuck uhaul at least the one in Youngtown Florida he is a fucking liar n a thiefbradly S.
Le client n'a pas laissé de commentaire.Edward F.
Le client n'a pas laissé de commentaire.Jeff H.
Le client n'a pas laissé de commentaire.Adrian J.
Le client n'a pas laissé de commentaire.CAYLA H.
Le client n'a pas laissé de commentaire.Carl C.
Everything was good work like clock workAUBREY S.
Not anythingjerry M.
took forever to get the contract done.MICHELLE B.
Le client n'a pas laissé de commentaire.david S.
Tow dolly had rusty rims and the pivot did not work smoothly when turning. I have pictures of rims if needed.Michael B.
At that U Hall station I don't think you could do anything to improve it. David has a Excellent handle on everything there. He always looking for ways to make the customer happy before they know what they need to do the move. Thank you David and UHall.DON L.
The individual attention we received from the Youngstown staff was professional, courteous and friendly. All of our needs were met with a smile!Ann R.
Le client n'a pas laissé de commentaire.MAX W.
People are very friendly and helpful. The location is conveniently located and open on Sunday. We will recommend this location and will rent from them again if we need a trailer I'm the future.YUNICE H.
The gentleman was very nice, but had lots of trouble with the computer. My information had to be completely reentered 4 times.SHAY B.
Le client n'a pas laissé de commentaire.SOPHIA G.
Nothing, nice people, excellent service.Edward L.
Le client n'a pas laissé de commentaire.KIMBERLY E.
Shorten the safety chains as they were excessively too long and even when the excessive slack was taken up the chain was still a hazard Wheel rims were severely rustedMIKYONG R.
The gentleman that helped us at this location was, to my surprise, very knowledgeable and experienced. When we arrived at this location his power was out, had been out several hours, and remained out most of the day. Whole area for several miles was out. He was undaunted. He took my phone number, made a phone call, and in less time than it took me to drive to this location. I had a car hauler rented, hooked up, all lights checked out, and all paper work done. Kudos to this man who could have let this problem become an obstacle. Instead he took it all in stride. Thank you! Roma Bakerroma B.
take this drop off from this location and add another. He is a lier and rude. Trying to call me and ask for my personal information on my card. Like me 3 digit code and the zip code along with the expiration. I will talk bad about him to anyone who will listen to me.SHARON P.
Le client n'a pas laissé de commentaire.Stephen C.
I dropped the trailer off and had to wait 45 minutes in a hot motel office that didn't have air. Then the laptop computer had so much stuff loaded on it that it kept freezing up so the guy had to call somewhere else to have them check me in. On top of it all they didn't have no money to even give me my deposit back when I paid cash. There was another gentleman behind me I just looked at him and told him good luck. That place should not be representing u haul. I will never drop anything there again.WILLIAM B.
Le client n'a pas laissé de commentaire.karla K.
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.CASEY M.
Le client n'a pas laissé de commentaire.terry C.
Le client n'a pas laissé de commentaire.neill C.