Good service nice guyLUXON R.
Customer Reviews for Your Extra Attic Acworth
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Acworth, GA 30102
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 8h am à 4h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Location was drop off for a car transport trailer which was already paid for. Drop was made within the 6 hour time limit. Location charged an additional 130 $. No reason given at the the of this review. Always a 30 minute wait on the phone. Have this company on several occasions over the years. This will be the last!!!DAVID B.
Le client n'a pas laissé de commentaire.WILLIAM L.
Harold was very friendly and answered all of our questionsBRENDA C.
I was charged for the use of a dolly for 2 days but never received the dolly at pickup. I noted this on my check in and was told I would be receiving a call from uhaul about this issue but never got a call and still got charged. I'm pissedKyle J.
Excellent experience.THOMAS T.
Le client n'a pas laissé de commentaire.RHONDEL G.
Le client n'a pas laissé de commentaire.AZALEA M.
Le client n'a pas laissé de commentaire.Richard U.
Check engine light was on, windshield wipers needed replaced.Charles W.
They charge me cleaning fee 50 $we cleaned the truck before returning and I returned Sunday afternoon dropped the key in the box. I even call Monday morning 9am to speak to owner about what was my total. He said he hasn't check yet I said ok. They charge me Monday also. They check the truck 9,58am in my receipt. I rented the truck Saturday 9:30. And returned Sunday afternoon. They charge me Monday too. Instead of 2days they charge me 3days totally scammed. And charge me 50 $no reason. We just moved all ewe had household items and we cleaned truck before we returned it. I got ripped off. I tried calling uhaul 1800 number never reached them. Waiting over 1hour on the phone and no one answered. I got scammed and ripped offCAN D.
Great serviceHAROLD M.
The truck run ok. But was terrible on gas. It got 3 mpg. I know it a big truck. But that's crazyJONATHAN G.
Le client n'a pas laissé de commentaire.ERIC S.
All was greatJames W.
I forgot to fill up the gas. My fault. They charged cleanup when it looked clean when I dropped it off,Robert G.
Le client n'a pas laissé de commentaire.CRAIG A.
Mr. Howard was awesome!!ANTHONY S.
Rental was easy but that truck has seen better days.RICHARD M.
When the contract was transferred, we were charged two safe protection which I had declined on the original reservation.Bradley T.
Great place. The couple running this place were excellent!TRACY T.
Very nice folks! Excellent customer service and very well maintained vehicle! I will be back.CYNTHIA S.
Make sure your pickup location has thoroughly cleaned the truck, inspected for all damage and make sure any damage is written up on your contract before you sign it. Otherwise walk away!tom E.
Thank you! Friendly and helpful people. Will recommend you to my friends.CHRISTINA A.
Le client n'a pas laissé de commentaire.VIVIAN B.
Le client n'a pas laissé de commentaire.TADASHI H.
Terrific service. Professional and polite.THOMAS W.
Clean the vehicles, especially during a global pandemic! Keep up the maintenance of the vehicles, please. More reliable and transparency in customer service.TARA M.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.VERNON B.
Le client n'a pas laissé de commentaire.MelinA B.
Le client n'a pas laissé de commentaire.RAYMOND M.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Frank W.
Very easy transaction. Would continue business with this companyKEVIN B.
Le client n'a pas laissé de commentaire.Tim F.
The truck was a piece of shit loud and sounds like it's gonna blow up and no power steering sometimes because of the pump which is being so loud and I wouldn't recommend this location or u-haul to anyone because of the way the franchisee treated me as a customer and then I tell him I'm gonna call in on you to your boss and he says Idc if you call u-haul or not cause I don't work for them I just rent there trucks. Why would he say something like that when he is representing u-haul and there name in that way.. that told me that u-haul is really corrupt and that even if some thing was wrong nothing can be done about it because there is no chain of commandBOBBY V.
Le client n'a pas laissé de commentaire.ESTHERLINE R.
Le client n'a pas laissé de commentaire.TENEIA G.
Le client n'a pas laissé de commentaire.ERIC S.
They always take exceptional care of me at this location. It's not the closest one to me, but it's worth the extra distance.MARK V.
Outstanding Service and Excellent TrucksCHARLES P.
Convenient. Owners very nice and professional will tell all my friendsPATRICIA A.
Le client n'a pas laissé de commentaire.Gregory P.
Great Location!! Great staff!!WESLEY B.
I always have a great experience at this location. This is my go-to spot for trucks.Mark V.
Everything went well.STEPHENSON C.
Great family owned business!! Extremely professional!! Definitely refer them out!NATHALIE F.
Great experience! The staff was wonderful and super helpful!Hannah S.
Le client n'a pas laissé de commentaire.RONALD G.
Le client n'a pas laissé de commentaire.Angelo R.
Le client n'a pas laissé de commentaire.ROBIN F.
Always a great experience at this location.Mark V.
Le client n'a pas laissé de commentaire.Nancy C.
Le client n'a pas laissé de commentaire.NATALIE P.
Always a great experience at this locationMARK V.
Le client n'a pas laissé de commentaire.Natalie P.
Driver door does not close easilyBRAM B.
Le client n'a pas laissé de commentaire.MIGUEL A.
Le client n'a pas laissé de commentaire.Jan W.
Always a great experience at this location.MARK V.
Sweep it out in cabin area needed cleaning other than that great customer services...LAWRENCE D.
Very easy to complete rental and the customer service was excellent.JAMES B.
Le client n'a pas laissé de commentaire.NORMAN G.
Le client n'a pas laissé de commentaire.Teedra B.
Le client n'a pas laissé de commentaire.Anthony M.
I see nothing that needs to be changed. These people were so nice and helpful. We need more like them. Thank you for such a pleasant experience.Charotte B.
Nice new looking equipment; friendly quick service.Andrew S.
Nothing. Awesome customer service. Thank you!Gloria M.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Glenda S.
I loved driving the uhaul, it was comfortable, the only problem were the doors,they didnt close properly the first time, it kept on saying ,passenger door opened or driver door open, but once you slamped it a few times, It closed properly. It was a goid experience renting a uhaulTheresa C.
Le client n'a pas laissé de commentaire.GERALD F.
I actually don't have any suggestions on how to improve but I would like to say how amazing y'all have been we rented the truck in a emergency situation and we had a little misunderstanding on our part and after talking with Justin he went above and beyond in helping us in our time of need . To feel the compassion we were shown was amazing and really much needed thank you for that and. For that we will be loyal and definitely give credit where is lt is due I would highly without hesitation recommend both of these companies without a doubt ZJESSICA F.
Le client n'a pas laissé de commentaire.JOHNATHAN W.
Getting betterBABATUNDE A.
Le client n'a pas laissé de commentaire.James B.
Staff was very friendly and was helpful.RICHARD D.
Le client n'a pas laissé de commentaire.Shakeema D.
Le client n'a pas laissé de commentaire.charles G.
Will definitely use this location again!Cynthia S.
Poor customer service. Attendant walked away while I was trying to get clarification on my bill. Customer service at other U-haul stores I had experienced was better than what I experienced today.Chidozie O.
Great service and clean location.Stephenson C.
Le client n'a pas laissé de commentaire.Larry C.
The only complaint I have, though was quickly rectified, my assigned unit was trashed when I arrived. The staff there were nice, quick, and very professional about getting me a new cleaned unit ASAP. For this reason, I would still give 10 out of 10 stars.Thank you all!Brandon B.
Seriously, I got my truck and it had red mud EVERYWHERE. There were muddy footprints inside along with crumbs/dog hair. Inside the truck bed itself had mud and pieces of paper/trash. Now y'all are charging me a cleaning fee for it!!!!! Uhaul has given me the worst experience ever and Y'all won't even answer your phones to get anything even sorted out. If you are going to make people get uhauls through mobile, STOP MAKING IT SO DAMN HARD TO GET IT and charging everyone out the ass for shit that they have no control over.Haley M.
Harold and his team member were super and I would go then again, if I ever have a need to rent a truck. I will also tell my friends to go there. Sincerely Natalie TorresNatalie T.
Quicker approval processGERALDO N.
Le client n'a pas laissé de commentaire.MELINDA B.
They moved my pick up location form hey 92 and bells ferry to this location . I had no problems or issues but the original loc should have called me instead of just a text to call them. This was rented online and with in a 3 hour pick up, due to buying furniture up the street and not wanting to pay delivery fee of 285 $. Uhual was cheeper and just went to lunch and ordered truck at lunch . Did not se text till got to original pick up place . Other location was Awesome.Julie E.
Vicky was super helpful and sweet!Kimberly V.
AWESOME!!!! ABSOLUTELY THE BEST FAMILY RUN COMPANY!!!!!! Everything clean, perfect condition and verrrrry efficient!!!!! Merci.ann W.
Improve the uhaul app. Did not work well for me.terra R.
Le client n'a pas laissé de commentaire.Alan C.
The management at this location was excellent and professional!Christopher A.
Nice didn't have to deal with anyone which was great. Just concerned what my bill is going go end up being and how many "extra fees" y'all gonna charge after all the bullshit I went throughErica C.
Le client n'a pas laissé de commentaire.Shannon L.
Le client n'a pas laissé de commentaire.Darrell S.
Le client n'a pas laissé de commentaire.Rigoberto G.
Le client n'a pas laissé de commentaire.jeri W.