I first scheduled my pickup in Columbus, MS with Big Heavy Transport Service at 1421 Hwy 69 S. When we got there, it was closed!!! Called the number no one answered. Called the national number, no help. Called another number listed and "they" transfered my pickup to West Point, MS. He didn't even have what we had reserved...but thank heaven he was extremely helpful...forgot to get his name. He sent us to Starkville, Ms where they had what we needed. So, to sum it up. Your website allowed us to make a reservation with a site that was not open who sent us to a site that didn't have what we need and lastly, the local dealer was more help that the national office. So we wasted over 2 hours trying to get what we reserved.
Susan Boleware
Customer Reviews for Your Extra Closet Clayton Village
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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We had a fantastic experience when we got there. Someone approached us right away and told us where to leave the trailer.
Ebony GandyThe drop off location and it's employees were fantastic.
Damon BowlesThe drop off location and it's employees were fantastic..
Damon BowlesNo answer from person in trailer at this location… Knocked several times! The online site for returning equipment was a little confusing, but I finally got through it!
Don RobinsonHaley was great. She's knowledgeable and made the drop of so easy for me. I highly recommend this location to anyone remotely in this area who may need to pick up or drop off with uhaul.
John WannamakerThe ladies in your office was delightful and very much appreciated.
Lynn HIGGINSHire more people like the ones who work here
John Wannamaker