I was surprised to find that the truck had no handtruck or moving blankets available and none were available at the location either. One must also return the truck there; cannot drop off at another u Haul location. I wish these things had been clarified when i was making reservation. Service was efficient. Good to have a key drop for after hours.Janet G.
Customer Reviews for Your Space Storage at Rolling Rd
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Windsor Mill, MD 21244
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The in-store representative was very professional, friendly and courteous.Ricki H.
In regards to the truck we rented it didn't run well . I had concerns that it might break down. The employees were nice as well as efficient.Marlene S.
Excellent customer service. ThanksGary L.
Le client n'a pas laissé de commentaire.Yuting H.
Front desk personnel were extremely knowledgeable and friendly. Best Uhal experience ever!Kimerbly H.
No commentsPamela B.
Le client n'a pas laissé de commentaire.Raymond J.
Le client n'a pas laissé de commentaire.Donnick R.
Le client n'a pas laissé de commentaire.john C.
Le client n'a pas laissé de commentaire.Ashley H.
Continue to have great employeesJames S.
Keep up the good workJames S.
Le client n'a pas laissé de commentaire.Jacklyn C.
The two ladies that were there when I arrived here really professional and helpful. It was hot and stressful and their professionalism made my move a great one.Monique R.
There's nothing to improve!Larraine H.
Le client n'a pas laissé de commentaire.Francisco R.
Very very good customer service sweet ladys very help fullAbdel Y.
Le client n'a pas laissé de commentaire.Alphonso C.
Le client n'a pas laissé de commentaire.Tori H.
Le client n'a pas laissé de commentaire.Devon J.
Nothing everything was greatVANESSA B.
Never received rented out equipment.Kaila H.
Le client n'a pas laissé de commentaire.Amber W.
Missing appliance dolly I paid for.Joshua M.
David provided excellent service.Judy B.
Le client n'a pas laissé de commentaire.Shawn V.
David and Ella are excellent customer service representatives.William S.
Le client n'a pas laissé de commentaire.Brittny H.
The lady that assist was professional, and explained everything.. she was very pleasant..Lisa B.
I was very pleased with my service, entering and exiting. Great Customer service as well.Sherry J.
Tire pressure low on two tires and indicator light was on. Staff was friendly.Lee D.
Ella Johnson was great with my uhaul rental I was having problems trying to do the rental online and she was happy to help me she has great customer service and I will refer you guys to anyone that need help with a uhaul or storage spaceTheodis S.
Le client n'a pas laissé de commentaire.johmnie B.
Le client n'a pas laissé de commentaire.Tavon H.
I have no complaintsYvonne B.
Le client n'a pas laissé de commentaire.Shanel S.
Le client n'a pas laissé de commentaire.Kimberly M.
Staff was really nice. Dropping off was harder because I couldn't do the online drop off and never got through to customer service for assistance. Other than that it was a good experienceceaira H.
There is always room for improvement, but not here. The staff were kind and communicated like your were family. They appreciate the customer and let me know when I did something good to help them, like parking the truck. Simply task, yet they greatly appreciated it. Made me feel great.Deonna M.
Le client n'a pas laissé de commentaire.Tyrone P.
Staff were very professional, the truck were pre cleaned for me and I had a full tank of gas. I rented a dolly along with the truck which worked wonders for me. Great location and experience altogether.Akeem F.
I think it's ridiculous that I had to pay a whole 19,95 again to add on additional time (2hours more) then the lady employee who assisted me charged me twice for mileage and I didn't go over the amount (70miles) that we had on my contract so my account was charged a overdraft fee. I will not be using uhaul again.Janae H.
No improvement needed. Staff was efficient, friendly, and provided exceptional service.Jacqueline W.
Excellent service à la clientèle. Great staff. Will use again.Oladipo O.
The service was superior! This was my first time going through the process, everything was super easy, the online reservation was user friendly and the customer service was really great! Thank you very much!Jeffrey D.
Le client n'a pas laissé de commentaire.Sonya S.
I really appreciate the staff extending my rental for a few hours, didn't realize just how much and how long it would take us to empty out the 3 bedroom unit. Thank you to them.Sherry B.
Everything was amazing!!!Amir M.
Le client n'a pas laissé de commentaire.Carol G.
Le client n'a pas laissé de commentaire.Mary-Victoria Z.
The whole experience was quite excellent. Both staff were very friendly and warm. I would definitely come back. I'd like to suggest a closer parking arrangement for customer vehicles if possible but the user experience is still the bestEmeka O.
Very easy processLYNNETTE B.
The associate that helped us out was very helpful and polite. We appreciate the attention she paid to providing us with a positive customer service experience. We are returning customers and will continue to use this location for our u-haul needs!Najmah H.
Le client n'a pas laissé de commentaire.Kizzy G.
Le client n'a pas laissé de commentaire.Shirvitta U.
Le client n'a pas laissé de commentaire.Michael B.
The staff was very professional and helpful!Whitney P.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.SEAN W.
The agent was extremely nice during the interaction. Thank you for your servicesAhlisiha P.
Le client n'a pas laissé de commentaire.Diana T.
The Manger and staff are great just keep up the good workJames S.
I rented from this location twice in a matter of 3 days as I was making three moves in one! Both Ms. Ella and David were professional, took interest in my moving concerns and provided recommendations on how to make it seamless and it was, both times. I am no longer in the area, but I recommend this location to everyone, top customer service!!LEJUENE W.
Le client n'a pas laissé de commentaire.INA F.
Le client n'a pas laissé de commentaire.Erika V.
Le client n'a pas laissé de commentaire.CHRISTINE J.
Seamless process all the way through!LeJuene W.
Your agent does a a excellent jobPauline S.
Le client n'a pas laissé de commentaire.ANTONIO J.
Le client n'a pas laissé de commentaire.Muhammad Y.
Customer service was awesomeVeyna P.
It would be great if all your locations was like the Rolling Road locationJames S.
jay hilo moving services (zavier & greg) were my movers and i must say they are the true professionals. They came on time, divised a game plan and executed without any hiccups & more than anything they are respectful and attentive to your needs. ill definetly recommend them for future moves.shawn C.
Everything was perfect. The customers service representative was very courteous, attentive, and professional. It took 15 minutes or less to get processed and out of the door . All the years I've rented from Uhaul, I've never experienced an issue. Thank You for always providing excellent communication, customer service, and service to me. I appreciate your establishment for allowing me to be a faithful customer.â™¥ï¸â™¥ï¸Sherri H.
Le client n'a pas laissé de commentaire.Rodolfo F.
Le client n'a pas laissé de commentaire.BETTINA S.
Thumbs upJoseph B.
Le client n'a pas laissé de commentaire.LAVERNE C.
Le client n'a pas laissé de commentaire.Evelyn J.
Le client n'a pas laissé de commentaire.Travon R.
Le client n'a pas laissé de commentaire.Vikram P.
Excellent service à la clientèleStacy S.
Le client n'a pas laissé de commentaire.Jerome A.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Marsha P.
If gas wasn't below a 1/4 would be cool but not a major issueVincent B.
Everything was great except that I had ordered a hand truck and if I hadn't come in the day before to add to my order I would not have known that the handtruck was not available.Rhonda N.
Le client n'a pas laissé de commentaire.Delvonne C.
Le client n'a pas laissé de commentaire.Jim R.
Nothing. Everything was very good.Carol J.
It took about 20 minutes to complete the online process. I would be great if some of that data entry could be done before arrival.CHEVELL T.
The equipment was clean and seemed to be maintained. However it was difficult to change gears and at one point the transmission slipped out of reverse.Lynne F.
Le client n'a pas laissé de commentaire.Oscar F.
Le client n'a pas laissé de commentaire.Calvin C.
Le client n'a pas laissé de commentaire.Jorge H.
Nothing at this timeRay J.
Le client n'a pas laissé de commentaire.James Y.