A good guy sent me on my way. I might let future customers know that it's another business that runs uhaul on the side. I drove right by it.
Neil B
Customer Reviews for Z Auto Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I’m very love it Perfect
Thang NI was overcharged for renting the truck. My intention was to rent it for one day, but things happen, and I ended up keeping the truck till the next day. I was charged double for rental insurance, double for the Dolley, more than triple for a gallon of gas. I have rented from U-Haul so many times but has never experienced such. I moved from Las Vegas to Arizona a while back and the truck was with me for two days but did get charged this much. They decided to charge me $178 for instate moving. In a 15mile radius which was very ridiculous. please stay away from that location, they are criminals.
Josephine JDoing just fine
Ron TI opted for self check out, showed up as scheduled, only to find that their wasnt a truck reserved for me at this location. I had to call the 1-800 # and drive another 20 minutes to another location to get a truck. I should have been notified beforehand.
Rick DI've never rented one before and this was as easy as it could be. It was simple and to the point of everything I expected. Thank you for making my move easier!
Devin CUhual customer service stated that they had appliance and regular dolly’s , they assured me.. they did not
Juan BWindshield in front had air coming through it.
Christie PThe original reservation was not accommodating, but I was satisfied with the second referral who tried very hard to accommodate me.
ODIE NNothing at all but uhaul itself can improve!
Kewanna MThe experience overall was horrible. These 2 locations were accommodating. The original pick up location was horrible. They changed the time, no one was available to assist, there was no assistance available. We could not get access to the truck, even though it was sitting there ready.
Zachary HAbel was awesome
PhilKristina PI was first told at my reservation location( of which I showed the guy on my phone the reservation number) that I didn't have a location and I'd have to call Uhaul. He said he didn't know the phone number either. He was extremely rude. We left in search of another uhaul place that might have a truck, since we were leaving in the morning. Finally, we got a hold of someone on the phone who directed us to the above location and we're told someone would be there waiting for us. No one was there and we called back and we're told we'd have to get the truck from 24/7 online… I did that but your site froze right after payment went through so we never got the lockbox code. After 57 minutes on hold we got someone who gave us a code. The truck's windshield was so filthy with bugs we couldn't see through it. This whole process took 3 1/2 hours from start to finish… unacceptable and unprofessional. There should've been a financial adjustment and someone should have been at the location, as promised.
Barbara Dtruck smelled horrible. check engine light came on in the middle of the move. returned truck 12 hours early because it did not feel safe.
Samuel C