Évaluations des clients Zarah Dabbah LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Zarah Dabbah LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

TAMITHY H. le

Évaluation :

Stop the online pickup.

eric M. le

Évaluation :

Do away with the whole process of returning your vehicle I was accused of not returning the truck, when it had been setting on the property the entire time! I did not care for this process at all and the email and text really put me on edge! Uhaul you guys have got to do better...

Brennen H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steven C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tuyen N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cody Z. le

Évaluation :

Worst experience of my life. I would rather drag my stuff with from location to location than sit behind a coded gate in the blistering heat that I didn’t get the code to. I honestly would rather chew glass while peeing on a Hotwire fence than to use UHaul again. The customer service team is like my dog— they can listen pretty well, but cannot do anything to help me with my issues. Please, for the love of all humanity, be better. This experience has left me drinking a bottle of whiskey and trying to get back with my meth head ex. Thanks for ruining my day and possibly my life if she answers.

Angela R. le

Évaluation :

Trying to check the vehicle out using my phone would be great but the process was difficult and time consuming and I wasted 30 minutes trying to do it. It wouldnt move past taking a picture, once i took it.

tasha H. le

Évaluation :

Johnny was so professional. He was nice and made the process really easy!

Kathryn W. le

Évaluation :

Le client n'a pas laissé de commentaire.

James D. le

Évaluation :

Convenient for me because it’s a block from my house. Otherwise, it’s a fairly “hang loose” operation. Nice people there, but they’re not super focused on customer service.

James G. le

Évaluation :

Environment was less than appropriate...... convenience store behind bullet-cproof glass??

Kim N. le

Évaluation :

Was promised I would not be charged any fees due to certain circumstances but was still charged. Got a call from the representative about the charge and the representative was very rude over the phone. Will not recommend here.

Pershea B. le

Évaluation :

I went to the location and the guy in the store was pretty friendly,but he said that he was new. So any and every question I asked him he had no answer to because he didn't know. This is not my first time renting a uhaul and trailer being I'm active military, but every time that I have rented the I had an uhaul associate come out and help me load my car onto the trailer especially seeing that I am by myself. This location just printed the instructions, told me to take pictures and sent me on my way. It was extremely hot I couldn't figure out how to lower the trailer to load my car and the YouTube videos didnt really help so I called another location to ask if they could explain how to do it,who then transferred me to like customer service. Customer service got in contact with my location who then came outside to still not help he said that he didn't know what to do but he offered water and called some other guy who I guess is usually over the uhaul. The man's name was Kris who over the phone told me that they don't have to assist me with loading my car onto the trailer because that holds them liable I then explained to him that I have always had some guidance/assistance from uhaul with loading my car he said that they were just being kind. Which doesn't make since if everyone of your videos has two people loading the car then I would need a second person if I'm alone just to guide me. He ended up sending another video that d idnt help me but I had to call a friend to drive 45 minutes to come and assist me. The conversation with Kris on the phone was very unprofessional and he was not at all helpful I would never recommend anyone getting a uhaul from this location.

Raul M. le

Évaluation :

Le client n'a pas laissé de commentaire.

tarik S. le

Évaluation :

Le client n'a pas laissé de commentaire.