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THOMAS H.
Customer Reviews for Zippys Inspection
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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All except the manager were very rude and unprofessional. There was no one there too hook up the trailer when I arrived. A man that hooked up the trailer was extremely rude to me, did not check the tail lights to make sure they were working. D-Back door was defective oh, the manager said he fixed it but he did not which required service men to come to my house in the middle of the night.
JULIA C.The experience was great!
DERRICK C.Customer service goes along way now days and zippy was on point.
David E.Alex was super helpful and courteous. Took time to explain things in detail. Very nice and customer friendly and makes you feel valued as a customer
AKUA O.Very Friendly
rhys B.Great service. Vehicle did not appear clean on the exterior. Was obvious to be a moving vehicle. Could have used more attention to. Lean inside of vehicle. Make notification of how vehicle was sanitized. Overall, this was an excellent choice for rental.
SUSAN E.Really great service, they walked me through the whole process. It was really fast and easy to get everything I needed.
JOSE S.Great service and help
WINSTON S.No availability parking. Rental truck windshield (black rubber holding down the rim) flopped around and made a loud horrible pounding on the cab of the truck. It was ridiculously loud the entire 110 miles we drove over 50 mph. Horrible. Will never rent there again.
PAMELA P.I don't know it was pretty good this time
eugene J.My experience at this location was superb! I've rented many, many UHaul over the years; however, this was BY FAR the best service I have received at any UHaul location. Thank you, gentlemen!
Jeanette C.Love the guys at this location!!!
HEATHER G.Always excellent service...keep doing the same thing
ALAN B.I had a terrible experience here, they gave me a truck with quarter to full and I returned it with full tank since there was no way to measure the quantity at gas station. I told the guy to give me at least some $ back for the excess gas I put in, he said no that's my loss. The most painful thing is I left my AirPod in the truck only to call them back and he said they don't have it and that a lie. I left it in the cup holder. I'm sure they saw it and keep it. God will judge them. I will tell everyone on social media to stay away from this place. Evil place, everyone should be aware!
ADEBAYO O.Quick easy and helpful folks
Matthew M.Nothing. Everything went well. The Rep. was very professional and friendly.
ROCHELLE ANNETTE S.N.D.
TRUNG T.Excellent Customer Service!!
Said S.Awesome employees at this location. I wish i could rent all of my trailers here.
RICHARD B.Not a lot of inventory to select from. Was unable to rent a van one way. Pick up in Arlington Texas and drop off in Dallas Texas. Had to drive back from Dallas to Arlington to drop off van and then return to Dallas. What a pain. The man handling the contract was highly professional and new his business.
DAVID M.This was probably the BEST UHAUL experience I had
THOMAS O.Have rented from Zippys many times and have had great service . Uhaul should learn from this location and what great service is about!!!
JAMES H.Great experience, Alex was very helpful
DILLON W.Nice cervice
CARLOS S.Excellent service à la clientèle. They explained the process very well and the truck worked very well.
William B.The representatives were excellent,
RALPH S.Nothing at this time that I could think of.
Kenneth W.The customer service was outstanding! They were friendly, honest, helpful, and swift.
Carla L.Excellent customer service. Professional and knowledgeable.
TERRY B.The workers here are very friendly and helpful
BRIAN A.Was over charge about the miles. I was charge 102 $. Was to much just for moving items from around the corner.
MARION B.Excellent service à la clientèle.
LOGAN BLAISE B.Very good and helpful people there
KAMRAN Q.Very good man running this operation.
MARK L.Alex was very helpful from start to finish. Merci.
DAVID K.Sales rep was very courteous and helpful
MARIA M.Owner was very nice, made the rental experience easy, fast and efficient.
IVANA P.Very smooth process! The rep was helpful and thorough in his explanations and guided instructions. Truck was clean and ready to go.
GREGORY G.The owner operater was very friendly and helpful. He explained how everything on the moving truck worked and how to open and close the lock on the back correctly. He even adjusted the mirrors for me.
Jeanette C.Awesome service.
WILLIE W.No flaws
garland S.Very helpful. Very friendly.
ROBERT H.Great guys working there. Very knowledgeable and helpful. Will use them again( for sure) !!
ROBERT F.Nothing, Alex has given us a great service. He's a great asset to your company. He explained to the teeth so no confusion when returning your equipment back. Will surely use this location in the future. Well done. T
MCWAIN G.The staff was wonderful, kind, and very helpful!
DANIEL B.Mr. Alex does excellent work in talking and listening and care making sure I have everything to needed for the move this what keep me coming back business . A job well done with excellent .
GRETCHEN J.Staff very friendly and helpful
John M.Excellent Customer Service!! Keep up the good work!
SAID S.Service is outstanding and friendly, helpful staff. This was my 3rd time doing business at this location and have done a superb job. Keep up the good work. Will do more business with this location. Will surely recommend this place to my friends. Thank you very much.
MCWAIN G.Great customer service! I spoke with the owner and service was prompt and friendly. He also ensured I was well knowledgeable about everything I needed to know pertaining to my rental experience. Truck was well maintained and safe. This place was perfect. I will be recommending to nearby friends and family. Oh, just wanted to add that it was pretty inexpensive considering the massive value these trucks and tools provide while moving!
RICHARD G.No customer parking?
robert F.Nothing The Customer Service Was Excellent I give this place and the People a 5 Plus 🌟 🌟🌟🌟🌟✨✨✨
marquita K.Perfect no comment
ZIAD T.Everything was excellent at this location. I didn't have any problems or concerns. Their customer service is above average. I love this location and recommend it to my family and friends.
KENDTRELL S.I love Zippy's! They have the best customer service. They get you in and out.
Jamie M.Smell better.
pamela J.The owner is very friendly! I would work for him seems like a great guy!
THERON B.I would love to have Alex train all of my employees on the art of Customer Service. He goes above and beyond in making each customer feel special. I would recommend this business to the masses. *** And great prices on boxes!***
Joseph K.Excellent customer service
GERALD P.Because of the employee (manager, I think) at this Zippy's Inspection / U-haul location, I won't return. Since the on-line reservation page offers the option of either Collision/Damage Waiver or customer pay out-of-pocket for damages, I chose the latter, but he refused to honor that choice. I'm sure he heard me when I suggested (in a civil way) that he update the website since it was inaccurate, he ignored me. It would also be good if the vehicle didn't reek of cigarettes, but that on its own wouldn't have stopped me renting again.
DAWN M.