Évaluations des clients Z's Quick Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Z's Quick Mart

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Brian T. le

Évaluation :

No improvement needed - staff were friendly and easy to deal with, the truck was in good condition with COLD a/c and worked well with no issues. I will rent from this location again. They are doing a good job. Bonus, open on Sunday.

Tylas S. le

Évaluation :

We done

Daniel O. le

Évaluation :

The sales lady was very helpful and of good help

Jamie B. le

Évaluation :

Horrible service to begin with with getting dropped off by over late night 10 o'clock p.m. to pick up my 9:00 p.m. reservation which was unable to do in my phone it up dying in the process of the 2 and a 1/2 hours of sitting outside waiting and I ended up having to spend the night in the parking lot of the u-haul location target the next morning the girl showed up late was nice and gave me her biscuit to eat as I was starving because I had been sitting outside in the pouring sweat heat waiting for my truck. So then I rent my drug and I'm not even needing to use it say literally drove it home and and drove it straight back and it's hard to $68 estimated and then I find The next day when I had returned it that night before and I get to the wrung her location where I'm renting a car because I'm moving long distance and I'm currently now ended city there are moving to I find that they charge me an additional $35 which is fraudulent so a total Cost of a $100 to drive a 40 hour truck about 20 miles maybe 25 miles and not even use it and only had it for about 8 hours re diculous not acceptable and I have several services I usually you haul and think I will be finding another company for all my needs

Courtney S. le

Évaluation :

Nice guy, who owns the place. truck ran great..cold AC too..

tamika w. le

Évaluation :

Le client n'a pas laissé de commentaire.

devron b. le

Évaluation :

This location was absolutely amazing! I had a tough situation as my apartment complex switch my move in time twice and it would have affected my uhaul rental but they were very understanding and helpful. Everything turned out fine and a HUGE part of that was from the help I recieved from this location. THANK YOU!!

dayna c. le

Évaluation :

Very friendly! Nice explained everything.

fabian c. le

Évaluation :

Le client n'a pas laissé de commentaire.

darren p. le

Évaluation :

Le client n'a pas laissé de commentaire.

Edgar G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Arthur B. le

Évaluation :

This is not the first time we rented from Z's Quick Mart. The employees are always professional. I really appreciate the fact that they don't short cuts. They go the extra mile to make sure everything is right.

David W. le

Évaluation :

I was charged twice for my uhaul rental.....

jason L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julian P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeana B. le

Évaluation :

It's even open on Sunday so you don't have to worry about a drop box. The staff was very friendly and helpful.

Joseph G. le

Évaluation :

Everything was great! Keep up the good service!

Heather M. le

Évaluation :

Le client n'a pas laissé de commentaire.

veronica d. le

Évaluation :

Everything was on point

Ellen B. le

Évaluation :

J.R. @ this Uhaul location provided OUTSTANDING SERVICE !!! Simply put, this gentleman provided an exceptional experience. I am an extremely satisfied customer.

ANDREA S. le

Évaluation :

Jason was awesome! Took time to recommend a rental contract that saved me $$$$

Gbolahan I. le

Évaluation :

He was very helpful and explained to me everything that I needed to know. Thankyou!

Shontia P. le

Évaluation :

Le client n'a pas laissé de commentaire.

pam m. le

Évaluation :

Great experience. The renting of the truck went smoothly, the Z Mart worker was very personable and friendly and made the experience very enjoyable and easy. The truck was well maintained and I will go there again to rent should I need to. Thank you!

Christine W. le

Évaluation :

I received excellent customer service!

Mary S. le

Évaluation :

Agent at location was friendly and professional. Online processing for services is not accurate. I have been charged twice for my rental. I used the truck 1 day and was charged for 2 days. I called 800-go-uhaul regarding the error as I was charged for the entire rental a second time instead of getting my refund. Now I have to wait 72 hours to get my refund for the over billing and the duplicate charge for rental.

Roland D. le

Évaluation :

Jason was very professional and did his best to work through the difficult situation.

laquan b. le

Évaluation :

Great customer service. Friendly and nice.

Kira W. le

Évaluation :

The management at this location charged me a cleaning fee upon return of the truck, after we left the premises. Once I received the receipt via email, I saw a charge for cleaning and called to inquire about it. When I spoke to the person who claimed that we returned the truck dirty, I asked what he could have possibly found to consider the truck dirty. He then became irate, he rudely stated that if I had any problems I could contact U-Haul, and then hung up the phone, refusing to offer any explanation. I will never use this location again, and will be contacting U-Haul corporate offices to demand just treatment. If there was a problem with the truck, that should have been noted and stated upon return, and not after the fact. This location is shady and unscrupulous!

Jason L. le

Évaluation :

Le client n'a pas laissé de commentaire.

travis h. le

Évaluation :

Very friendly, outstanding customer service. Went above and beyond to accommodate our needs.

Laura s. le

Évaluation :

The cargo van was clean and in good condition. Only small issue there was that one of the back doors did not want to stay open on it's own. Van includes air conditioning and a rear view camera for backing up, both of which were greatly appreciated. There were a few computer glitches that made check in take a little long, but the staff were friendly and helpful. I knew I was going to be driving long distance (200 miles round trip). I got a better deal by paying a higher daily rate that included more miles. Overall, a great experience. I would not hesitate to rent again.

joel h. le

Évaluation :

Le client n'a pas laissé de commentaire.

phil d. le

Évaluation :

At the time I picked up the unit between 8:13 A.M. on 04/19 I was told they opened at 8:00. Because of the amount of miles i needed to use the unit the Agent told me he would get a $0.20 per mile reduction in the price per mile upon return and check in the next morning. I was at the location today at 7:45 A.M. However, today they chose to open at 9:00, not 8:00 as I was told. To prevent an extra day of charges or penalties I closed out the rental online at 8:08 A.M. Now after going back once they opened, the Agent says since I closed our the rental there is nothing he can do I must talk to corporate. So corporate, here I am. I feel I have been lied to and your agent misrepresented the transaction. I expect a credit for the $0.20 per mile for 710 mile equaling $140.00 plus any applicable tax.

Dusty C. le

Évaluation :

When I picked up the truck it was sticky inside so I had to wipe it out

Jeremiah H. le

Évaluation :

Honestly there is nothing I can say for improvement. Pick up and return of the truck both went smoothly. Excellent customer service!!!

amanda c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gloria R. le

Évaluation :

None everything was amazing.

Merico F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Barrington O. le

Évaluation :

Le client n'a pas laissé de commentaire.

james w. le

Évaluation :

Le client n'a pas laissé de commentaire.

RHASHUNDA K. le

Évaluation :

Everything was great. Store clerk was very nice

CHARLENE G. le

Évaluation :

Le client n'a pas laissé de commentaire.

LATOYA S. le

Évaluation :

Very friendly staff!

Jonathan S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cindy N. le

Évaluation :

Cindy was very helpful and was very understanding when we needed to keep the truck a little longer than expected. Very friendly and just a great experience overall.

Tamarius S. le

Évaluation :

U-Haul waited until I was at another assign location and relocated me at the last minute. This caused a major inconvenience with my day

Penny S. le

Évaluation :

Great customer service, very helpful and understanding. I will be back!!

BERNIE E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kristen B. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOSEPH f. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary C. le

Évaluation :

Service was quick and friendly.

Laquanya W. le

Évaluation :

Your staff provided exceptional customer service.

Louis O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melynnda S. le

Évaluation :

Le client n'a pas laissé de commentaire.

jacqueyn d. le

Évaluation :

Thanks so very much. Very friendly ????????

GALO R. le

Évaluation :

Le client n'a pas laissé de commentaire.

LATRICIA S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Theron H. le

Évaluation :

Le client n'a pas laissé de commentaire.

warren b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sean T. le

Évaluation :

Second time renting from this location. Very satisfied. Will definitely return.

Tammy M. le

Évaluation :

Nothing. Everything was great. Even the lady that rented me the truck was a sweetheart!!! Thanks for everything

shanelle b. le

Évaluation :

Le client n'a pas laissé de commentaire.

craig m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sean C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Antoine N. le

Évaluation :

This store is very very clean and neat, the store clerk was attentive and provided us with the needed things. I DEFINITELY WILL RECOMMEND THIS U-HAUL LICATION!

Donald L. le

Évaluation :

Le client n'a pas laissé de commentaire.

shaney g. le

Évaluation :

Le client n'a pas laissé de commentaire.

dyemond s. le

Évaluation :

They completely fucked up my reservation and now I have to pay $400.

Michael M. le

Évaluation :

Good experience. We will use this service again. Thank you.

eric b. le

Évaluation :

Le client n'a pas laissé de commentaire.

gary c. le

Évaluation :

Le client n'a pas laissé de commentaire.

karla W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Colin W. le

Évaluation :

Le client n'a pas laissé de commentaire.

eric j. le

Évaluation :

Le client n'a pas laissé de commentaire.

bridgette s. le

Évaluation :

The salesman was very helpful

olivia d. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charlene N. le

Évaluation :

The young man was Great and very friendly. He made sure I understood every detail and I did not feel rushed??????

Yvelise H. le

Évaluation :

Very helpful in a tough situation

LOREN T. le

Évaluation :

The location was perfect the staff was very helpful was in and out very quickly I would definitely recommend this location to anyone looking for a uhaul

Tonya C. le

Évaluation :

The owner of this company was very rude and unprofessional. I will never use that location again. The lady that checked me in and out was professional.

John L. le

Évaluation :

Jason and Christal at Z’s Quick mart Uhaul was very friendly, helpful, highly professional, and made me feel like family. The trucks and equipment are always clean, and great condition. I have nothing but good things to say about this location and I will spread the word to who ever needs service around this area.

Lara C. le

Évaluation :

Best service I encountered during the process. Will book solely with this location for future moves.

Ihsan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

atlalisa h. le

Évaluation :

Le client n'a pas laissé de commentaire.

Felisia T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Katherine W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Samantha N. le

Évaluation :

Le client n'a pas laissé de commentaire.

LOITA D. le

Évaluation :

Two RSVP neither had the vehicle after being assured they would be at the location. A representative at one of the locations located me a truck. ZQuick was extremely helpful. Would like to be compensated for the inconvenience.

Andre L. le

Évaluation :

Le client n'a pas laissé de commentaire.

jody v. le

Évaluation :

Nothing.Jenny was very pleasant helpful.Thank you JR.

mckinley R. le

Évaluation :

N/A

Isaac L. le

Évaluation :

To slow take to long to get unin uhaul and overall bad experience

Charice J. le

Évaluation :

Jenny was great!

James S. le

Évaluation :

No one to help me, and never got a phone call back

JOSEPH f. le

Évaluation :

The lady at the location where I picked up the 6×12 trailer was very courteous and professional, I really appreciate her .

James M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicole H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles D. le

Évaluation :

This location was great, the agent was extremely helpful and accomadating. She ensured I had everything I needed to make my rental a success! I will use this location again and refer it to my friends.

Ann C. le

Évaluation :

Great service from Jenny! Convenient, clean, well-maintained truck and super friendly staff. Will definitely use them again!